MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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2506 results found
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Won a match and still lost rank
I won a match at diamond tier and last rank instead of gaining rank.
2 votes -
cant respond while badgermole cub on the stack
I have had this same interaction many times and it's very frustrating. When my badgermole cub is on the stack, and they try to kill my mana dorks, the spell might as well have split second. There is no chance to respond, I am not auto yielded on anything
3 votes -
イベント進行不可
マーベルスーパー・ヒーローズのジャンプインでパック二つを選択後バグって最初の選択に戻されて、その後パックを選ぶを選んでもピック出来ない。
3 votes -
ジャンプイン
マーベルのジャンプインにて、2つ目のデッキを選んだけれども、エラーで選んでいないことになっており、プレイできない。
１つ目は選んでいるから、2つ目のデッキを選べればプレイできるはず。
しかし2つ目のデッキが表示されないから選びようが無い。
1つ目から選び直すこともできない。
コイン1000も取られたままだし、ジャンプインのイベントを遊ぶ事も出来なくなった。
どうにかして欲しい。
iPhoneにてプレイです3 votes -
Jodah, the Unifier bug
There is currently a bug with Jodah, the Unifier done recently in my Competitive Brawl game. The Jodah effect went to exile a legendary spell with lesser mana value and hit Gwen Stacy//Ghost Spider. Only Gwen Stacy was within the mana value required but my opponent was able to cast the reverse side for Ghost Spider which was 2 mana more.
1. Step 1: Jodah, the Unifier on the battlefield, Step 2: Cast a legendary 3 or 4 mana spell, Step 3: Exile Gwen Stacy or possibly another dual sided card with different mana costs with Jodah's effect, Step 4: You are now able to cast the more expensive side even though it has higher mana value.I am on Steam.
Opponent(Player) is able to cast the more expensive side of a spell exiled with Jodah.
Player is not able to cast the higher cost side of the card as Jodah's ability explicitly states you may cast the exiled a card with LESSER mana value.
There is currently a bug with Jodah, the Unifier done recently in my Competitive Brawl game. The Jodah effect went to exile a legendary spell with lesser mana value and hit Gwen Stacy//Ghost Spider. Only Gwen Stacy was within the mana value required but my opponent was able to cast the reverse side for Ghost Spider which was 2 mana more.
1. Step 1: Jodah, the Unifier on the battlefield, Step 2: Cast a legendary 3 or 4 mana spell, Step 3: Exile Gwen Stacy or possibly another dual sided card with different mana costs with Jodah's effect, Step 4:…1 vote -
The Super Hero Civil War
chapter II and III has triggered the same turn (first III then II). so I lost my saga one turn before and lost the game!
2 votes -
Just got the earths Mightiest heros 1 achievement, but did not receive the cards
Just got the earths Mightiest heros 1 achievement, but did not receive the cards that were assigned as the reward. It says it was claimed, but I cannot locate them in the deck builder
3 votes -
invalid deck error
i am getting an invalid deck error. deck validation failed. when launching standard ranked games.
2 votes -
Allow Voluntarily Showing Your Hand
In the official rules of Magic, it's explicitly legal to share private information with other players, such as showing your hand (MTR 3.13). Not having the ability creates a different play experience in Arena than in paper, and can lead to players engaging in annoying behavior such as repeatedly flooding "Good Game" when they know they have a win due to a good draw, but no way of proving it but playing it out.
2 votes -
Dancing from Dark to Dawn
Played Dancing from dawn to Dusk in draft set. didnt get the X +1/+1 counters on my creature cast.
2 votes -
Descend mechanic not working
During a recent game, I had a creature with Descend out. I had a creature leave the battlefield and enter the graveyard, satisfying the Descend ability, yet, the ability did not trigger.
2 votes -
Allseer ou la partie la plus truqué que j'ai pu faire (vidéo)
Bonjour,
c'est sans doute la partie en mode Classement la plus truquée que j'ai fait, la pioche de l'adversaire n'a jamais été autant en adéquation à chaque tour pour me contrer.
En plus d'un adversaire qui met du temps pour jouer qui démontre clairement qu'il est arrivé à ce niveau du classsement grâce aux achats qu'il a fait sur le jeux.
Ce niveau de truquage de la pioche n'a plus rien à voir avoir de la chance ou de la malchance, c'est le parfait exemple de partie qui permet de réguler le niveau de classement des joueurs en fonction de leurs achats sur le jeux.
Bon visionnage:
Bonjour,
c'est sans doute la partie en mode Classement la plus truquée que j'ai fait, la pioche de l'adversaire n'a jamais été autant en adéquation à chaque tour pour me contrer.
En plus d'un adversaire qui met du temps pour jouer qui démontre clairement qu'il est arrivé à ce niveau du classsement grâce aux achats qu'il a fait sur le jeux.
Ce niveau de truquage de la pioche n'a plus rien à voir avoir de la chance ou de la malchance, c'est le parfait exemple de partie qui permet de réguler le niveau de classement des joueurs en fonction de…
2 votes -
Petite devinette pour tous et surtout pour WoC (en vidéo)
Bonjour,
je vous laisse regarder en vidéo cette partie et vous laisse deviner comment WoC truque les parties pour faire gagner des joueurs plus que d'autre.
Petit indice:
Oups il y a eu un bug de déclenchement d'effet cumulés en fin de tour.En espérant aussi que WoC aura l'idée de faire quelque chose en dédomagement de cette partie perdue.
Cordialement.
Bon visionnage:
2 votes -
Fix the card pool for draft
I have paid to play several drafts since the new Hobbit set has been released. There are the same exact cards every single time. Since it is cross pod , the opponents I end up playing have all these powerful cards and I literally end up with nothing. Especially if you spend gold instead of gems , then the cards get even worse. If you are lucky enough to get decent cards you won't be able to play them. You will either get 5 lands and a couple 2 mana stinkers, or you will mulligan and get 6 cards that are 4 mana or more and 1 land. I have tried and tried to have fun with this but I just cant do it anymore.
I have paid to play several drafts since the new Hobbit set has been released. There are the same exact cards every single time. Since it is cross pod , the opponents I end up playing have all these powerful cards and I literally end up with nothing. Especially if you spend gold instead of gems , then the cards get even worse. If you are lucky enough to get decent cards you won't be able to play them. You will either get 5 lands and a couple 2 mana stinkers, or you will mulligan and get 6 cards that…
2 votes -
Lost Game Before Finding Match
After matchmaking being stuck loading for about 2 minutes, the defeat screen appeared and I was sent back to the draft screen. I had one loss before so the Pick 2 draft was over despite me only playing one actual game. I spent 6k gold on the entry so if I could get that back please that would be appreciated
3 votes -
Wild card redemption problem
I am trying to buy bloomtender from lorwyn eclipsed, It is a mythic rare I have two mythic wild cards but it won’t let me redeem it because it’s saying I have to have rare wild cards because that’s the lowest rarity. Please fix this.
2 votes -
New algorithm
All algorithms need to be redone. Matchmaking algorithm needs to stop setting players up against direct counters to their deck, and the land/card draw algorithm needs to be adjusted. Every single game I play i almost never get more than 2 lands without at least 2 mulligans (i average 40 lands in a 100 card commander deck plus mana rocks) this should NOT happen as often as it does, and after that it is either a direct counter to my deck, I get absolutely nothing but lands all game, or I can’t get a single land to literally save my life after my starting hand. This game has the most god awful algorithms for these things I have ever seen in any game and that’s a serious statement because I play Apex legends, and up until i started playing arena i was dead convinced a game could not botch matchmaking worse than they did. Deck match ups should be based off of nothing at all but the tier your deck is to be considered based off all cards in the deck (NOT JUST COMMANDERS WHEN PLAYING BRAWL) and the land/draw algorithm need to be completely taken out and set as an actual random shuffle as the game is intended to be. I know i am not the only person who fees this way i am big into magic and know a vast amount of people in the community and everybody has the exact same issues with Arena, and honestly its to the point where its about to drive me and many others away. Everybody wants a fair game and the current algorithms in place give people anything but and it’s a serious issue that needs to be addressed immediately. Give is what we pay for.
All algorithms need to be redone. Matchmaking algorithm needs to stop setting players up against direct counters to their deck, and the land/card draw algorithm needs to be adjusted. Every single game I play i almost never get more than 2 lands without at least 2 mulligans (i average 40 lands in a 100 card commander deck plus mana rocks) this should NOT happen as often as it does, and after that it is either a direct counter to my deck, I get absolutely nothing but lands all game, or I can’t get a single land to literally save my…
3 votes -
Wrong reward Mastery Pass level 13 Marvel
I just reached level 13 of the marvel mastery pass (paid version). The reward should be an orb and 3 mythic cards. I received the orb and only 1 mythic.
I checked my collection and confirmed this was not just a visual bug.
I restarted the game and confirmed this was not a timing bug.
Your bug website kept crashing when attempting to add my log files, so I zipped them. Please change the extension of the attached file back to .zip to see the enclosed log files.
3 votes -
BUG - Instant speed spells being skipped
My instant speed spells are being skipped in priority. I am moving to combat with the plan to play an in combat instant, but it skips the opportunity and moves right through combat without the option to play the spell. This is happening in the new MSH drafts. I have seen more bugs in this new release than any other.
3 votes -
Kili the Resourceful and Dwarven Mauler Bug
I am unable to use Kili's ability to equip an equipment to a creature for 0 if, in the same turn, I have also equipped an equipment to my Dwarven Mauler whose ability has reduced the equip cost to 0.
To replicate have a Kili and Mauler on field together, no mana available, and an equipment with an equip cost of 2 or less. I use Lavaspur Boots. Then Equip the Lavaspur boots to Mauler choosing to pay 1, which is reduced to 0 due to Maulers ability. After this you can no longer move the Lavaspur boots to Kili using Kili's effect even though it has not been used this turn.I am unable to use Kili's ability to equip an equipment to a creature for 0 if, in the same turn, I have also equipped an equipment to my Dwarven Mauler whose ability has reduced the equip cost to 0.
To replicate have a Kili and Mauler on field together, no mana available, and an equipment with an equip cost of 2 or less. I use Lavaspur Boots. Then Equip the Lavaspur boots to Mauler choosing to pay 1, which is reduced to 0 due to Maulers ability. After this you can no longer move the Lavaspur boots to Kili…1 vote
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