MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10223 results found
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Match did not end after opponent conceded
Hello,
I would like to report a bug that occurred during a match in MTG Arena.
Issue Summary
My opponent conceded the match, but the game did not end properly.
The screen remained in the match view, with no victory screen appearing. The opponent's icon showed "X 0" and no further actions were possible.Platform / Environment
Device: Windows 11 PC
Client: MTG Arena (PC version)
Date: Around August ●, 2025 (JST)
Screenshot: Attached to this report
Reproduction Steps
Unfortunately, I’m not sure how to reproduce the issue, but it occurred immediately after my opponent conceded.Expected Behavior
Once the opponent concedes, the match should end normally and the victory screen should appear.Thank you for your time and support.
Hello,
I would like to report a bug that occurred during a match in MTG Arena.
Issue Summary
My opponent conceded the match, but the game did not end properly.
The screen remained in the match view, with no victory screen appearing. The opponent's icon showed "X 0" and no further actions were possible.Platform / Environment
Device: Windows 11 PC
Client: MTG Arena (PC version)
Date: Around August ●, 2025 (JST)
Screenshot: Attached to this report
Reproduction Steps
Unfortunately, I’m not sure how to reproduce the issue, but it occurred immediately after my opponent conceded.Expected…
1 vote -
Game Didn't Load, Given Loss
Game didn't load in, which left me no option but to close MTGA/Concede. When I loaded back in, I was awarded a loss for this.
This will impact my overall result and cost me gems. I would like a refund for this.
1 vote -
Game Didn't Load, Given Loss
Tried to load into a draft game and the game loaded...but the game stopped there. I had no choice but to leave/concede. I was given a loss for this despite not being able to do anything else apart from that.
I would like my gems refunded for this event given this will impact my overall result.
1 vote -
Lost gold after using draft token
I used my draft token from the season pass. When I finished I saw that my gold was decreased as well.
1 vote -
Freezing
Any game mode i try to play i try to play any card. The game will freeze and close out. As of aug 2nd the game is constantly freezing. Every time without fail. The game I am on is phone version.
1 vote -
quick draft bug
I built a deck but didn't end up playing that night. The next day when I tried to play it said "build your deck" but does nothing when I click on it. So did I just pay 750 gems for nothing?
1 vote -
1 vote
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Achievements not tabulating
I played ten games of Historic, and went back to check my progress. I am still stuck at 276/450 games completed. Please don't task people to play formats they are not necessarily comfortable with and then not even recognize their efforts.
Do you know when this will be fixed?1 vote -
1 vote
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Ratadrabik cerates tokens when creature is exiled
When using Ugin, Eye of the Storms, exiling a legendary creature still results in a token being created.
According to the exiling rules, the creature should be moved directly into the exile zone and not trigger dying effects.1 vote -
Helga Avatar Bug
When using Helga as avatar her Staff is not visible within a match. Compare left side with the full art.
1 vote -
Bug in premier draft EoE
Opponent was roping every turn and then when i casted my Desculping Blast on his attacking minion, game bugged, i could not pay my mana, i could not pass the turn, he proceeded to damage me and pass turn. Then on my turn i could not play anything or pass round. There was just they highlighted Desculping Blast on the right as it is when you cast it and nothing else i could do, I could see oppopents turn, look at all cards but i was froze "casting" but not really casting this spell. I lost my last draft match due to it.
Opponent was roping every turn and then when i casted my Desculping Blast on his attacking minion, game bugged, i could not pay my mana, i could not pass the turn, he proceeded to damage me and pass turn. Then on my turn i could not play anything or pass round. There was just they highlighted Desculping Blast on the right as it is when you cast it and nothing else i could do, I could see oppopents turn, look at all cards but i was froze "casting" but not really casting this spell. I lost my last draft match…
1 vote -
waiting for the server kicks me from the game, i can't rejoin
BUG REPORT
The game often kicks me from matches because of my connexion and i can't rejoin when i play against a friend.
I play on PC.
I have a good connection but i use a hot sport, so there are some instabilities that last few seconds from time to time.
More than a year ago, when it happened during a match, i would have "waiting for server" on the screen, i would wait 10seconds then proceed with the match. But now, as soon as "waiting for server" appears on my screen i am kicked back to the menu...
Before the last update the only way for me to rejoin the match was to exit (alt+f4) my game then reload it. Then mtga would open with me already in the match.
This is frustrating for me, and my opponent who has to wait for one minute for me to rejoin the match...Since the last update (for edge of eternity) it's different.
I can rejoin the match from wich i have been kicked by reentering the queue. But when i play with a friend, i just can't rejoin. Even by reloading the game.
But from my friend point of view i have not conceded or left the game... I'm just not playing and it is also very frustrating...To be fixed, it would need to either, not kick me as soon as "waiting for server" appears on my screen, or give me a way to rejoin a match i was having with my friend...
I uploaded a log where it happened twice
Between [195040] and [199680] and between [212550] and [228145]Thanks.
BUG REPORT
The game often kicks me from matches because of my connexion and i can't rejoin when i play against a friend.
I play on PC.
I have a good connection but i use a hot sport, so there are some instabilities that last few seconds from time to time.
More than a year ago, when it happened during a match, i would have "waiting for server" on the screen, i would wait 10seconds then proceed with the match. But now, as soon as "waiting for server" appears on my screen i am kicked back to the…1 vote -
somebody just made me wait for hour and did not let me play
a player made me wait for hours and didn't let me play at all. i don't know if this is a bug or not but it happened to me more than once so i decided to post about it here .
","RemoteStackTraceString":null,"RemoteStackIndex":0,"ExceptionMethod":null,"HResult":-2147024809,"Source":"mscorlib","ParamName":null}}}],"lastRemoteActivity":[{"type":"Msg","time":"2025-08-03T13:27:04.5982252Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:05.7243083Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.2674419Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.2674419Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.2674419Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.2674419Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.509384Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.509384Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.5103807Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.5103807Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.5103807Z","msgVersion":4},{"type":"Msg","time":"2025-08-03T13:27:09.5103807Z","msgVersion":4}],"lastRemotePing":"2025-08-03T15:27:01.8743363+02:00","inactivityTimeoutMs":60000}
1 vote -
game enters impossible to exit state on android tablet
Playing Kiora, the rising Tide while having Hades, Sorcerer of Eld on the field with 20+ cards in graveyard makes it impossible to discard the two cards.
this happens on tablet because you cant reach the cards you would want to discard. The result is losing the game because your time runs out.
not sure what happens on PC
1 vote -
Game enters impossible state with Kiora and Emet on android tablet
Playing Kiora, the rising Tide while having Hades, Sorcerer of Eld on the field with 20+ cards in graveyard makes it impossible to discard the two cards.
this happens on tablet because you cant reach the cards you would want to discard. The result is losing the game because your time runs out.
not sure what happens on PC
1 vote -
Keeps taking me to the store after every match
Not acceptable.
1 vote -
Crashing when entering matches.
I am playing on Android, and in some matches, just as the game is about to start, as in move from the finding match screen to displaying the avatars of the players, the screen freezes, the audio stutters and then freezes, and finally the game crashes. Attempting to reopen the client has the same result. It is important to note that this does not happen on all matches, but when entering a match causes the client to crash, every time I reload the client and it attempts to rejoin that match it will crash again. This happened in a match for the historic madagame challenge, but I've had it happen in Ranked matches too.
I am playing on patch
2025.50.4.4340.1169759I am playing on Android, and in some matches, just as the game is about to start, as in move from the finding match screen to displaying the avatars of the players, the screen freezes, the audio stutters and then freezes, and finally the game crashes. Attempting to reopen the client has the same result. It is important to note that this does not happen on all matches, but when entering a match causes the client to crash, every time I reload the client and it attempts to rejoin that match it will crash again. This happened in a match…
1 vote -
Auron's Inspiration displayed in stack even after resolving
I cast Auron's Inspiration during my first main phase, which did nothing because I misunderstood that it only applied to attacking creatures. During combat on the same turn, after declaring attackers, I had enough mana to cast it for the Flashback cost and the expected behaviour occurred. After this however, the UI element of the spell on the stack persisted for the rest of the game. It did not impede game actions. My opponent did seem to opt not to resolve spells or triggers, but I don't know if they were prevented by this issue.
Platform: Windows
Version: 2025.50.4.9422.1169759I cast Auron's Inspiration during my first main phase, which did nothing because I misunderstood that it only applied to attacking creatures. During combat on the same turn, after declaring attackers, I had enough mana to cast it for the Flashback cost and the expected behaviour occurred. After this however, the UI element of the spell on the stack persisted for the rest of the game. It did not impede game actions. My opponent did seem to opt not to resolve spells or triggers, but I don't know if they were prevented by this issue.
Platform: Windows
Version: 20…1 vote -
permanent summon sickness
Was playing on arena. opponent played destroy all creatures an none of mine did then my monster got permanent summoning sickness an abilities won't trigger.
1 vote
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