MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3324 results found
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Bug on deck type menu
Today I was trying to build a new deck (I play from android devices). I copied and pasted a deck from mtg Goldfish, I opened the deck settings to switch from "Historic" deck to "Traditional Pioneer" but the drop-down menu doesn't open. I tried from multiple devices but the result is always the same.
4 votes -
Deck Format Changer and Companions list is Bugged
Companion selection bugged out about the same time as the deck format changer in deck editor. Deck editor now falls behind deck stats and is not selectable with mouse pointer. Can only be selected with tab. List of companions no longer appears and the last pet selected appears to have graphical issues. Issue appears on PC and iPhone with most current software versions.
5 votes -
2 votes
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Ghost Vacuum interaction with Trailblazer
Exile more than one trailblazer with Ghost Vacuum, proceed to sacrifice ghost vacuum, it triggers drawing cards as if the Trailblazers are not 1/1s.PC
1 vote -
5 Copies of a Card in Game Play
During a ranked standard game, the opposing player (likely a bot) played 5 copies of the creature card Apparent Hare. I am not sure if this is in any way related but just a few minutes before the match I had to reset the MTGA client as the screen turned bright red and froze.
1 vote -
The Ward cost was paid and did not go through the ward.
Play a game in the Arena. Paid the ward cost for a spell, which is 5 life. My life dropped from 20 to 15, and my spell to kill the creature didn't take effect. This is not the first time this has happened.
Log20260510_084006
LOG2 votes -
'First' tag on already owned cards visual bug
I did a Strixhaven draft the other week, and drafted the card Pick your poison. When I opened a Strixhaven boster subsequently, it showed the card and said it was my first. Today Iopened another booster, it again showed thae card as my first. Checking my collection now shows 4 copies. This is clearly not a general issue as other cards don't show as my first, but I don't know if any other cards do the same, so not sure if cards are still showing as first even though there already four in my collection.
2 votes -
Cosmetic purchased but not appearing as an option
I purchased a cosmetic set a couple weeks ago and it shows I still have to use gold or gems when I try to apply it.
2 votes -
Unable to add Pongify to deck after buying Hisasha Momose art
Unsure about the category.
I had zero Pongify. I opted to craft the Hisasha Momose art treatment. I was unable to add it to my brawl deck until I crafted the Dominik Mayer art. Then I was able to add it to the deck. So I had to spend two wild cards to unlock a limited-playable uncommon from 2007.
This wouldn't matter to me normally. I have previously been willing to pay whatever pittance is required to unlock my desired cosmetics. But I will not repeat this verifiable spending habit until WotC/Hasbro accepts the MtgA union. So this bug has suddenly become a point of friction. If I run into this again, I will simply cease my engagement. I have been spending money on Magic since Tempest, and spending money on Arena gems since.... idk, but I'm sure you have the data. But I am particularly unmotivated to continue doing so, for however many additional decades of life, until a union contract is signed. Because the product isn't as good as it was when I first started buying card stock, is it? Because most of the people who designed the products I happily spent money on now work for other companies. For some reason.
Do with this information what you will.
To whatever worker has to read this, solidarity.
Unsure about the category.
I had zero Pongify. I opted to craft the Hisasha Momose art treatment. I was unable to add it to my brawl deck until I crafted the Dominik Mayer art. Then I was able to add it to the deck. So I had to spend two wild cards to unlock a limited-playable uncommon from 2007.
This wouldn't matter to me normally. I have previously been willing to pay whatever pittance is required to unlock my desired cosmetics. But I will not repeat this verifiable spending habit until WotC/Hasbro accepts the MtgA union. So this bug has…
1 vote -
Damage based board wipes
This is about a bug I keep running into while playing my Judith deck. I have looked at all of the opponent effects and nothing gives their creatures indestructible or the ability to not be destroyed by Deathtouch. If you reproduce the field you see here and test it with Nibelheim Flame or other damage based board wipes.
1 vote -
shuffler win rate
getting real tired of the shuffler keeping my win rate below 30%, almost every game now is mulligan twice minimum and then either massive land run or only 2 lands for 10 turns. Losing to the shuffler and not my opponents in 8 out of 10 games is total BS. You really need to fix this ******* problem. It's bad enough you are forcing the game into fast boring matches but have to cheat on top of it is becoming too much. I can post several hours worth of unedited video to show you just how bad things are.
2 votes -
Steel Hellkite bug
Steel Hellkite activation ability that states” Destroy each non land permanent with mana cost x that was dealt damage this turn by paying c for its mana cost does not work”! This is very annoying as this makes this card useless.
2 votes -
Refund my money
Since you refuse to fix your garbage *** algorithm I want a refund of my money. Thousands of complaints and you lazy ***** wont do **** people have had enough of your lazy,greedy,shifty ways.
3 votes -
Sparky Won't Go Away
Sparky won't go away. She's been hovering around my home screen for weeks now. I completed the color challenges years ago. I don't need a tutorial, please make it so we can shut sparky off forever!
4 votes -
My Elendra, Saint of Dusk
My Elendra, Saint of Dusk was removed from pay by Bitter Triumph, which is an instant but she's supposed to have hexproof from instant spells.
2 votes -
Vincent Valentine's ability didn't trigger
I killed 2 of my opponent's creatures while Vincent Valentine was on the field, his ability to gain counters depending on the power of such creatures didn't trigger
1 vote -
Game Crashed after randomly losing the server connection
Game crashed randomly midgame. This was specifically a Jump-In game. It gave me the "Server loading" screen and then exited. There is nothing wrong with my internet connection - I immediately ran an "internet speed test" to ensure this wasn't an issue on my end.
3 votes -
Mastery Pass reward bug
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters. I would appreciate a refund.
5 votes -
feedback loop detection requested
There are certain combinations of cards that keep triggering eachother creating feedback loops.
one of these is bloodthirsty conquerer with starscape cleric and enduring tenacety.I lose one life, therefore he gains a life, and when he gains a life i lose a life.
it will do 1 dmg pokes untill you are dead and there is no way out of it.It would be welcome to have some kind of limit to these kind of loops. Perhaps a limit to the amount of times a loop can happen? of tweek certain cards that are "always" involved in these kind of loops to can only do it x amount of times per round?
There are certain combinations of cards that keep triggering eachother creating feedback loops.
one of these is bloodthirsty conquerer with starscape cleric and enduring tenacety.I lose one life, therefore he gains a life, and when he gains a life i lose a life.
it will do 1 dmg pokes untill you are dead and there is no way out of it.It would be welcome to have some kind of limit to these kind of loops. Perhaps a limit to the amount of times a loop can happen? of tweek certain cards that are "always" involved in these kind…
5 votes -
Wither tokens not applying to indestructible targets
Wither tokens are not staying on indestructible targets. Example would be hitting Iron-Shield Elf which can get indestructible temporarily for a cost, does not die to -1/-1 wither tokens after the effect expires.
3 votes
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