MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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63 results found
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Shuffle the deck after Graveyard to Deck effect
Shuffle the **** deck after a return to deck effect. Sick of seeing the same 10 cards in a rusko deck after the first passthrough with the Midnight Clock effect. You already have an awful biased shuffle weight between the double blind curve mulligan in the back end on the first hand, not to mention the land weighting you do, this is just egregious. I don't think any of you engineers understand proper RNG functions.
I had more to say, but it delved into banable territory.
Fix your shuffler.1 vote -
Game loss with no game actions
I was in a Ranked game on the mobile application. My opponent was stalling and slow playing the game (they had used 1 of their time extensions). After the first time extension expired I commented 'Hello'. After the second time extension started I commented 'Nice'. After 10 more seconds I lost the game. I'm not providing game logs. I'm not providing you with any information concerning the issue. As a software engineer your programmers should be more than capable of locating and figuring out how to resolve the issue. FIX YOUR GAME!
1 vote -
performance on macOS is miserable, client is unplayable
once again, the client on macOS is unplayable.
enter a game. 2 turns later everything is slowed down to a crawl. UN F* PLAYABLE.
this has been an issue in the past. it was seemingly fixed around beginning of july (client ran really smooth on the exact same machine).
now since 2 updates its UNPLAYABLE again.question to engineers: what the **** are you doing?! you remove the fix from previous patch? you dont check whether your changes break the entire client? i want to understand…
question to product managers: what the **** are you doing?! if the client…
1 vote
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