MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9252 results found
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No payment methods available
I live in Spain and keep getting an Xsolla message telling me there are no payment methods available in my region.
I contacted Xsolla, and they have not provided any solutions or useful information.2 votes -
Maelstrom Omen Instant didn't provide counter option
Had Maelstrom of the Spirit Dragon out (provides 1 mana of any colour for Dragons or Omens) and had Runescale Stormbrood in my hand. I had mana available. Opponent casted a 4 mana spell, which I should have been able to counter, and went without providing an Instant cast resolve step.
2 votes -
tome of the infinite "mana of any type" can be used to cast this spell isn't working.
SEveral times now I've tried to use the spells from Tome of the infinite where "mana of any type can be used to cast this spell" and the game won't let me because I have the wrong type of mana. Please fix this bug!
2 votes -
Isolate M19 set Bug
Isolate (Cost: 1 Plains ) (series: M19)
Exile target permanent card with mana value 1 OR MORE.However, this card only works with cards that cost exactly 1 mana .
I just wasted 2 rare wildcards because of this.
3 votes -
mythic pack
opened a mythic foundations pack and received a rare wildcard. If I wanted rare I wouldnt have spent the extra gems.
5 votes -
ZERO TOUGHNESS
The indestructible creature with less than 0 toughness never dies
5 votes -
Server disconnect and immediate reconnect resulted in recorded loss in Quick Draft Tarkir: Dragonstorm
Short version: Sudden ten second disconnect and reconnect resulted in recorded loss in a game I was about to win, making me suspect possible hack. Log attached.
Long version for trouble shoot: I was playing Quick Draft Tarkir: Dragonstorm and won my first game. Then in the second game, I was clearly winning when the server disconnected briefly. The disconnect only about five seconds total, but when it reconnected, I was back in the Quick Draft lobby. I immediately hit the play button to try to reenter the game, but as I did I noticed I had a loss recorded that wasn't there before and the button said "Play" rather than "Reconnect" or whatever it usually says when trying to reenter an active round. Sure enough, it connected me to a new opponent rather than the game I had been actively playing less than ten seconds previously. And I still had all my timers remaining so definitely no chance of a timed loss, even if it had taken several minutes. I have had to reconnect, or even restart the game, in the past and was able to rejoin games without issue, but this time it just instantly recorded the loss. My internet has been very stable lately other than this, and the timing was very convenient for the other player as I was about to win, making me suspect a possible hack.
Thanks! I appreciate how well the game usually runs!
Short version: Sudden ten second disconnect and reconnect resulted in recorded loss in a game I was about to win, making me suspect possible hack. Log attached.
Long version for trouble shoot: I was playing Quick Draft Tarkir: Dragonstorm and won my first game. Then in the second game, I was clearly winning when the server disconnected briefly. The disconnect only about five seconds total, but when it reconnected, I was back in the Quick Draft lobby. I immediately hit the play button to try to reenter the game, but as I did I noticed I had a loss recorded…
2 votes -
had someone destroy a land card with a destroy artifact card
someone use abrade to destroy sand stepped citadel so it said destroy target artifact and the card was a land i rechecked and it was listed as just a land
1 vote -
Magic Arena Kicking me From Games
Magic Arena frequently kicks me from games and sends me back to the home screen. In such an event, quitting out of Magic Arena and reopening it will sometimes load me back into the game, but it will likely kick me again after even a single game action. This is so extreme that sometimes, when I have an instant in hand, it will repeatedly kick me after passing priority several times in a turn. In a recent game, I repeatedly attempted to quit out of and reopen arena, and it did load me in several times, but not even for enough time to hit pass turn or take a game action, and as a result I was given a loss in the draft I was in due to timer running out. This issue has existed for some time and has been reported before with no fix.
Magic Arena frequently kicks me from games and sends me back to the home screen. In such an event, quitting out of Magic Arena and reopening it will sometimes load me back into the game, but it will likely kick me again after even a single game action. This is so extreme that sometimes, when I have an instant in hand, it will repeatedly kick me after passing priority several times in a turn. In a recent game, I repeatedly attempted to quit out of and reopen arena, and it did load me in several times, but not even for…
2 votes -
Unabe to Scream Ignored, Game Lost
Opponent's Mossborn Hydra was enchanted by my Unable to Scream, removing all abilities, including trample, I lost the game due to Mossborn Hydra trample damage.
1 vote -
achi
Necromastery achievement is bugged. I've reanimated Atraxa, Grand Unifier in standard using Zombify, The Cruelty of Gix, and It Doesn't Add Up, and haven't been awarded the achievement.
1 vote -
Tishana's Tidebinder not working on prismatic bridge
hello i countered prismatic bridge enter ability with Tishana's Tidebinder but the enchanment triggered again the next upkeep.
0 votes -
Game exits to home screen
Starting a few weeks ago, I've been experiencing game crashes on mobile (Android), but the app doesn't actually crash, I just get booted to the Arena home screen. If I start a new game, I can search and enter a new game. But if I exit the app and reopen it, I'll return to the game I was playing.
This probably is debilitating and I can't play until it's fixed.
5 votes -
Osteomancer Adept not letting me forage by exiling 3 cards from my
Osteomancer Adept wouldn't allow me to forage by exiling creature cards from my graveyard after selecting a card to try to play.
4 votes -
Not able to cast even with plenty of mana
Playing colorless ugin brawl , even with plenty of mana can’t cast cards throughout multiple games , nothing on the board , graveyard or exile states cost or can’t cast effect. Please fix this bug
2 votes -
Auto loss after locking the Phone screen
Auto loss in Sealed.
I locked my phonescreen(iOS) for about 5 seconds and after reconnecting I got sent back to the Eventpage with a loss.2 votes -
2 votes
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Card elements not loading properly
During gameplay, about 2/3 of the games I have been playing recently are displaying with only card text, and outlines of the card frames. Card Art, backing texture, and some frame elements are not displaying correctly. See screenshot of opening hand. During gameplay, cards will sometimes load their textures for art, etc, but mostly stay as text + highlighted frames when selecting cards. Method of play: PC.
2 votes -
Why isn't paradox engine banned in brawl yet?
It is beyond reasoning why this awful, unfun card still isn't banned. Must be one of the devs' pet cards with it still being playable. BAN it. It encapsulates the worst of this game and showcases the worst of the human race by who plays it. It always leads to slow, unfun, boring, repetitive, dull games whenever it is played. If I wanted to watch someone play solitaire I wouldn't be clicking the play button to play magic.
3 votes -
Color Challenge stuck on resume
I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me
286 votes
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