MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9347 results found
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sheltered by ghosts bug
Opponent used Sheltered by Ghosts on one of my creatures. I killed the creature enchanted by Sheltered to get my creature back. However, it does not come back. There is a blank spot in the battlefield that was supposed to be for that creature. Then in game 2, my opening hand is missing a card, which I believe is supposed to be the creature that did not come back in game 1. Also for games 2/3, it seems there was a domino affect from this bug that caused the stack to stop showing in the UI.
8 votes -
Can't login
Today is 09/19/2024 and I'm unable to login in magic arena on android.
9 votes -
draft loss after opponent conceded
I was given a game loss after an opponent conceded and this was my third loss causing the draft to end. I am disappointed that this problem hasn't been fixed since it has happened to me before. I hope I am able to receive my gems back as I don't have many and my ability to continue to play the game depends on having them
11 votes -
Teferi time Raveler Crash
Any time I cast Teferi Time Raveler in Best of three Timeless The Game closes out. When I try to restart the client it closes out again. The client only seems to be able to open again after the match times out and I lose
2 votes -
Not able to add/change cosmetics/card styles during limited deckbuilding.
For some time now, I have not been able to add or change any cosmetics or card styles other than default ones during deckbuilding in specifically limited events. Unfortunately limited events are the only serious focus for me when it comes to Magic the Gathering. It is not a bug that affects gameplay at all, but its come to the point that I'd appreciate having this bug fixed so I can enjoy cosmetics/card styles again during gameplay.
3 votes -
general feedback
This feedback site itself needs to be improved. Customer service send us here and tells us to upvote the problems we have but the search function is horrible. I can type five words into the search and the top result is some issue that has 1 vote and only has 1 of the words I searched for. If you are going to prioritize based on number of votes list the ones with the most votes first. Having a site with a ton of duplicate complaints with a diluted set of votes means that you are prioritizing fixes based on what the search function thinks it should show on the first page.
This feedback site itself needs to be improved. Customer service send us here and tells us to upvote the problems we have but the search function is horrible. I can type five words into the search and the top result is some issue that has 1 vote and only has 1 of the words I searched for. If you are going to prioritize based on number of votes list the ones with the most votes first. Having a site with a ton of duplicate complaints with a diluted set of votes means that you are prioritizing fixes based on what…
2 votes -
Prismatic ending
Hello Arean Team! Prismatic Ending not behaving correctly. Playing on my iPhone I have had this happen several times today as ragavan costs 1 cmc or I'll use prismatic ending on a token that has a cmc of 0 and the game requires and additional mana which is incorrect. Having already paying 1 white mana for the converge cost that already counts towards X. It has cost me 3 game loses today. I even tried going full control mode to tap for colors and it's still requiring an extra mana for all no land permanents. This should definitely get looked Into. Other than that the game has been running great and you guys are doing a killer job making my childhood game alive and well in 2024
Hello Arean Team! Prismatic Ending not behaving correctly. Playing on my iPhone I have had this happen several times today as ragavan costs 1 cmc or I'll use prismatic ending on a token that has a cmc of 0 and the game requires and additional mana which is incorrect. Having already paying 1 white mana for the converge cost that already counts towards X. It has cost me 3 game loses today. I even tried going full control mode to tap for colors and it's still requiring an extra mana for all no land permanents. This should definitely get looked…
8 votes -
Kicked Out of Games - Fabled Passage?
This was happening on Android.
In 2 back to back matches when I used fabled passage I got "please wait" and was thrown back to the arena home. When I tried to rejoin the match I was given a new match instead. This happened twice in a row before I gave up and came to report the buf.7 votes -
Osteomancer Adept's Broken Graveyard Interaction
During a quick draft game I played an Osteomancer Adept. I tapped it and there were 4 creature cards in my graveyard (no other cards). I used Osteomancer Adept's ability. When I tried to cast one of the creature cards I could not access my graveyard to forage because the cards were labelled as playable even though they were also in my graveyard. I should be able to exile those 3 creature cards to play the Bakersbane Duo using Osteomancer Adept's ability but it would not work. It did work later in the game when I had a land in my graveyard, then I was able to click and see all the cards including the creatures.
During a quick draft game I played an Osteomancer Adept. I tapped it and there were 4 creature cards in my graveyard (no other cards). I used Osteomancer Adept's ability. When I tried to cast one of the creature cards I could not access my graveyard to forage because the cards were labelled as playable even though they were also in my graveyard. I should be able to exile those 3 creature cards to play the Bakersbane Duo using Osteomancer Adept's ability but it would not work. It did work later in the game when I had a land in…
7 votes -
Will wizards ever address the rigged gameplay?
Seems to me like the blatantly rigged system is making them just enough money to where they don't actually give a **** about their player base. The greed of wizards ever since hasbro took over their company has been obvious and shamefully sad. A company that once cared what its entire player base thought and would try as hard as they could to make the game playable and enjoyable is long gone, a true shame that this company has fallen so far into the dumpster fire that is todays gaming industry.
3 votes -
shuffler
I'm not one to complain. I enjoy the game. But the Shuffler IS broken. its extremely obvious. I have a deck that is 60 cards total. 24 of which are basic lands. for TEN CONSECUTIVE draw steps, I drew land. my opening hand had 4 lands in it and 3 "other" cards. I had the 3 "other" cards the ENTIRE game. As I watch each and every draw step give me a land. my opponent on the other hand, drew everything and anything he needed. had plenty of land and plenty of other spells. What was HIS deck size you may ask?? 250!!!!! and he drew the perfect cards for his win con. I have a standard 60 card deck with 24 lands I somehow drew 14 lands the entire game CONSECUTIVLY. . . . . . . Do the math on that probability because its WILD! matter of fact I'll tell you the math (I used Gemini) here are the results.
0.0000112% chance to draw 10 consecutive land cards. I understand that with a shuffler that is truly random even that small of a probability is still possible. But its fishy that it ONLY HAPPENS when I'm on a 4-5 game win streak. WITH THE SAME DECK. its like I get a target put on my back for winning matches. then the game decides its time for me to get steamrolled by the most basic non synergy deck known to man. legit killed by 3 1/1s from 20 down to 0. Its insane to me. And the fact that I see all these other posts regarding the same thing and has been a thing for years and years. It leads me to think that WOTC is doing 1 of 3 things.
1.)FORCING WIN RATES for people who are "down on their luck" instead of prompting them with something telling them to consider fixing their broken unorganized decks.
2.)NERFING PEOPLE ON HOT STREAKS if I win 4-5 games back to back, this is when the trouble starts. or if the previous time I played I won 4-5 matches before getting off. like I said above, it's like the game puts a target on my account prompting it to ***** me over any way it can.
3.)TRYING TO CATER TO WEAK PLAYERS if I get into a lobby *which is VERY common) where their deck size is 250 cards. AND they get the perfect win conditions every time. that tells me that they probably lost the last 10 matches and the game is trying to keep them interested in the ARENA game so they throw them a bone here and there. which is honestly way way worse then anything above. If you have a bad deck, the game should be trying to teach them a very important aspect of Magic....DECK....BUILDING. prompt them with something, anything that makes them think that maybe, Juuuuust maybe, their decks are smellier then a gas station bathroom in the projects.
All in all, like I said at the top. This is a fun game. I enjoy experimenting with different out of the comfort zone deck builds. But I cannot do that, if the game is turned against me. I just cant. I've taken months long breaks for just this reason and honestly I'm very close to doing that again. I don't want to, Im not threating my loyalty to the game or anything. I'm just tired of being steamrolled by people with inferior decks souly because I won the last 4-5 games. It's a turn off for sure.
PLEASE PLEASE PLEASE either give an update as to why its this way, Or fix the shuffler. You're killing magic for so many loyal gamers.
I'm not one to complain. I enjoy the game. But the Shuffler IS broken. its extremely obvious. I have a deck that is 60 cards total. 24 of which are basic lands. for TEN CONSECUTIVE draw steps, I drew land. my opening hand had 4 lands in it and 3 "other" cards. I had the 3 "other" cards the ENTIRE game. As I watch each and every draw step give me a land. my opponent on the other hand, drew everything and anything he needed. had plenty of land and plenty of other spells. What was HIS deck size you…
3 votes -
Please give us a way to turn off card highlights.
Card highlighting is painfully obnoxious and constantly used to grief. Give us an option to turn it off.
3 votes -
Affinity for Artifacts
Some dude named HorniThopter was somehow casting cards with Affinity for Artifacts using my Artifacts. They had one Artifact and only three Basic lands, while I had four Artifacts. The Artifact didn't effect the way Affinity works, nor did it increase Mana from sources or add Mana. Homie was getting 7+ cost cards out. Did Wizards change how Affinity works,is this a bug, or is this guy cheating somehow?
2 votes -
Arena shuffler issues on recent patches
In the past few patches, the shuffler has been noticeably worse in all formats (I play bo1, bo3, and draft). Today was the final straw as for all of my draft games I either could not draw a land or only drew lands, and it has been incredibly frustrating to have rng so poor that I do not see an equivalent in paper. The shuffler did not have these issue about 4-6 months ago, but something in the recent patches has made things significantly worse. Was hoping it would get fixed with time but it has not
6 votes -
Doesn't let me use instants on my turn
Doesn't allow instants to be used during my turn only on the opponents turn.
6 votes -
Error updating data
My MTG Arena does not initiate since the last patch before Last Caverns of Ixalan and, for some reason, it loads the "Error Updating Data" screen. I've tryed every single solution avaliable on the internet, but none of them worked. What could it be?
32 votes -
Card Rewards Not Received with Mastery Pass
Card rewards not received at max level Aetherdrift pass. Did not receive mythic card reward at level 58
2 votes -
computer player aura targeting is buffing opponent and debuffing itself in color challenge
I was doing color challenge, fighting the AI, and it used beneficial auras on my creatures and detrimental auras on the creatures it had. Ajani locked out one of his own creatures with the "remains tapped during untap" effect, and Vivien repeatedly buffed my rat +3+3 with Oakenform.
Screenshots show AI opponent targeting me with a buff.
2025.45.0.7747.1116816
Windows 103 votes -
Please, for the love of all that's good, never use modern design elements again in future sets!
Hi there,
As a loyal customer and big fan of MTG since 1998, I'd like to take an opportunity to let you know that the modern aesthetics of Aetherdrift and Duskmourn absolutely suck (imho). The younger MTG players I know can call me a Magic Boomer all they want, but the inclusion of racing cars and cheerleaders doing backflips in gyms has essentially destroyed the immersion I've previously enjoyed when playing MTG. I mean, by all means, allow people to play with these experience-ruining sets, but don't make them Standard legal, for goodness' sake. Speaking of which, I simply cannot believe that you're going to make Spider-man Standard legal. How is this possibly justifiable?!
But to get back to the main point, while I will undoubtedly continue supporting MTG (allthough I won't be spending a cent on sets with modern aesthetics), I genuinely hope you get so many complaints about Aetherdrift and Duskmourn that you are forced to reconsider including modern design elements in future sets. Please lord, may these sets perform so poorly in sales that y'all learn from these design mistakes!!
Apart from the above, thanks for the amazing game and all the good times I've had with it. May the remainder of your week be excellent.
Kind regards,
Paul
Hi there,
As a loyal customer and big fan of MTG since 1998, I'd like to take an opportunity to let you know that the modern aesthetics of Aetherdrift and Duskmourn absolutely suck (imho). The younger MTG players I know can call me a Magic Boomer all they want, but the inclusion of racing cars and cheerleaders doing backflips in gyms has essentially destroyed the immersion I've previously enjoyed when playing MTG. I mean, by all means, allow people to play with these experience-ruining sets, but don't make them Standard legal, for goodness' sake. Speaking of which, I simply cannot…
3 votes -
Bug that allows legendary vehicles to be set as Brawler Commander.
Bug that allows legendary vehicles to be set as Standard Brawler Commander.
When selecting Commander in the search section of the MTG Arena, the legendary vehicle comes up. They can be set as Brawler Commander and registered as a legitimate deck. However, if you try to play against them with that deck, you will not be able to play against them due to a submit error.3 votes
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