MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10219 results found
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The Color challenge bugs
Color challenge has a bug when playing with blue deck against the white one, when I've used Unsummon at start rounds the Ajani bot keeps enchanting positively my creatures, easing the game.
5 votes -
How can you produce such a large amount of banned cards and still be a product?
How can you produce such a large amount of banned cards and still be a product?
1 vote -
Allow game to be installed without admin
You can use the user's app files folder instead of program files. Many apps do this, there's no reason to require admin.
1 vote -
Game crash on entering a match in a particular batllefield background (the pond one)
Game crashes on Windows as soon as I enter a match with one particular battlefield background: the one with the water with lilies on the top, and stone shore on the bottom. I know it is that one as the game will load on Android mobile.
1 vote -
Game crash on entering a match in a particular batllefield background (the pond one)
Game crashes on Windows as soon as I enter a match with one particular battlefield background: the one with the water with lilies on the top, and stone shore on the bottom. I know it is that one as the game will load on Android mobile.
1 vote -
Can you PLEASE put a feature in the chat function to the affect of “Not going anywhere” or “Will not concede”, etc. You have people on this
Can you PLEASE put a feature in the chat function to the affect of “Not going anywhere” or “Will not concede”, etc. You have people on this app that wait out the timer until the end, hoping that you will concede. Not only is this a waste of time, but not realistic. VERY frustrating. They wait it out until just about the end and then make their move. They continue this throughout the game hoping you will concede, to clarify
1 vote -
Bug
After most recent banned update. Playing a Vivi/Thousand Year Storm deck. During my turn I was unable to activate Vivi's ability to obtain Mana. It didn't even register that the card had an active ability. Opponent also did not have any cards on the battlefield that would have prevented this usage. Accrued on Arena on 6/30/25 @ approximately 1:30 pm PST. Android phone in use to play Arena.
1 vote -
Bug succès
Bonjour, je rencontre un bug sur le succes des favoris des terrains de base. J'ai bien les 5 terrains en favoris mais le succes ne se valide pas.
Je suis sur Android
1 vote -
Ureni the unwritten is unable to be selected as commander after update
Before the most recent update on June 30th 2025 I could have Ureni the Unwritten as a commander. After the update it initially turned red in the commander box (like it was banned) now it doesn't turn up when I search for Ureni to put in the commander box. It is able to be added in the normal 100 though. This happened on Android OS on mobile and I did repair game files.
1 vote -
0/0 creature
I cast a malicious eclipse and 2/2 Kellen became 0/0, it didn't go into the graveyard, BUT it's stayed on the battlefield as 0/0, that couldn't be targeted or do anything. Also, it wasn't in grayv as it should be
1 vote -
Can't select Kozilek, the Great Distortion as Commander for deckmaking in Brawl
I'm on Arena for PC.
The bug is this: I built a 100-card colorless Brawl deck, with the intention of having Kozilek, the Great Distortion as commander. But no matter what I do, the deck won't allow me to make this the commander. When I open the deck, the "Commander" tab at the top of the deck is empty, and I try to drag Kozilek there but nothing happens. It won't accept it, whether the "Commander" tab is glowing after clicking on it or not. It DOES accept legendary ARTIFACT commanders, like Karn, Legacy Reforged and Hope of Ghirapur so the tab is responsive to accepting commanders and the deck is full of legal cards. But I don't want those as my commanders. I want Kozilek. Additionally, NO legendary colorless eldrazi is accepted in the deck's commander slot. I tried all of them. I also checked that I'm building a regular Brawl deck, and not Standard Brawl. It isn't an issue of format legality.
Finally, I read that having a copy of Wastes in the deck can cause issues, so I removed them. It didn't help at all. Please advise.
Thank you.
I'm on Arena for PC.
The bug is this: I built a 100-card colorless Brawl deck, with the intention of having Kozilek, the Great Distortion as commander. But no matter what I do, the deck won't allow me to make this the commander. When I open the deck, the "Commander" tab at the top of the deck is empty, and I try to drag Kozilek there but nothing happens. It won't accept it, whether the "Commander" tab is glowing after clicking on it or not. It DOES accept legendary ARTIFACT commanders, like Karn, Legacy Reforged and Hope of Ghirapur so…
1 vote -
Waste
Why are wastes not legal in Standard Brawl? Guess what happens if my opponent plays land destruction and I can't search for a basic land. It doesn't make any sense for them to work in Historic and not Standard if they are BASIC LANDS.
1 vote -
Fetch Lands into Shock Lands Freezes Game
Almost every time me or my opponent uses a Fetch Land to search for a Shock Land and have it enter untapped, it freezes my game and requires an Alt+F4 shut down and restart to continue. Been happening since about 6/15 and I've tried checking/repairing files and even reinstalling. I'm on PC, downloaded from the Arena website. I have a beefy modern PC on 1Gb symmetrical internet connection. Also, my performance overlay shows no drop in frames on my side, so the issue is likely server side. No clips for now but I'll try to make drive space for a couple clips to show if this persists.
Almost every time me or my opponent uses a Fetch Land to search for a Shock Land and have it enter untapped, it freezes my game and requires an Alt+F4 shut down and restart to continue. Been happening since about 6/15 and I've tried checking/repairing files and even reinstalling. I'm on PC, downloaded from the Arena website. I have a beefy modern PC on 1Gb symmetrical internet connection. Also, my performance overlay shows no drop in frames on my side, so the issue is likely server side. No clips for now but I'll try to make drive space for a…
1 vote -
Ulitma - historic incorrect resolution
Playing historic, I cast ultima, it exiled Virtue of Persistence. This is an enchantment, not a creature or artifact.
1 vote -
Copying Frostcliff Siege with Esper Terra bug
Playing on PC. When I tried to copy Frostcliff Siege with Esper Terra it did not display the choices for Frostcliff Siege. It says Missing Prompt 927587 for choice one and Missing Prompt 927588. It did give an addition +1/+0 for the option I picked but that was just by luck because I wasn't sure which mode it was gonna give.
1 vote -
Pasar automáticamente
No es la primera vez que me pasa que, en mi turno, se salta al del oponente automáticamente sin yo haberle dado a pasar, nada más ser mi turno y si con suerte me da tiempo a sacar una tierra al campo de batalla. Me ha hecho perder algunas partidas. Por otro lado, la opción de pasar automáticamente no funciona nada bien; nunca suele pasar automáticamente cuando lo presiono en turnos rivales para cuando tengo, por ejemplo, un hechizo instantáneo de Magia Cura y no tengo permanentes aún con quien usarla por lo que no la voy a gastar, pero siempre me da la opción de sacarla aunque yo especifique que quiero pasar automáticamente su turno.
Por aclarar posibles mal entendidos, el segundo punto no tiene que ver necesariamente con el primero, es decir; no se me pasa el turno porque yo le haya dado a pasar automáticamente porque como no funciona lo suelo quitar y encima yo podría ver si tuviera la opción seleccionada.No es la primera vez que me pasa que, en mi turno, se salta al del oponente automáticamente sin yo haberle dado a pasar, nada más ser mi turno y si con suerte me da tiempo a sacar una tierra al campo de batalla. Me ha hecho perder algunas partidas. Por otro lado, la opción de pasar automáticamente no funciona nada bien; nunca suele pasar automáticamente cuando lo presiono en turnos rivales para cuando tengo, por ejemplo, un hechizo instantáneo de Magia Cura y no tengo permanentes aún con quien usarla por lo que no la voy a gastar, pero…
1 vote -
土地をプレイしたにも関わらずその土地からマナが使えない。その直前にクラッシュもしている。ドラフト戦の最中で負けてしまった。責任を取って補償してもらいたい。
土地をプレイしたにも関わらずその土地からマナが使えない。その直前にクラッシュもしている。ドラフト戦の最中で負けてしまった。責任を取って補償してもらいたい。紹介しているクラッシュ回避方法を実施しても改善せず、本当に魅力を損ない始めている。
1 vote -
Can't receive 20000 Jem
I bought 20000Jem by 15000JPY, but can't receive it now...
Please give me 20000jem, or Return 15000JPY ASAP.1 vote -
Bug several planeswalkers ignore ward. All kiato's alway occasionally ugin, standard best of one no idea if this is effecting other formats
Planeswalkers and occasionally creatures/spells ignore ward. All Kaito planeswalkers, Ugin occasionally but rarely, the ultimate of the mountain planeswalker, and seems to be mostly consistant with Sire of Seven Deaths but have had this happen way too many times. Please address this bug.
1 vote -
データ更新のエラー
データ更新のエラーと画面に出てフリーズしたりでプレイできない
1 vote
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