MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10214 results found
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Disconnected and couldn’t reconnect
I was playing premier draft on arena and I got disconnected due to connection, when I reconnected it showed as if I never played this game so I entered a new one. When the second one finished, it counted the first one as loss
2 votes -
Use entire catalog of cards in bot matches
I appreciate being able to build a decklist using cards that aren't in my personal collection from the archive, and being able to save and build the deck card by card is a nice thing to have, but being unable to playtest the deck until it is done can be a huge waste of time and resources (namely wild cards, which are hard enough to come by as a free to play player) if the deck turns out to not be that great.
Being able to playtest a deck vs a bot, or even in Direct Challenge scenarios against friends, using unrestricted access to the entire catalog of MTG Arena's cards, would be a huge help for deckbuilding, and would drive sales of wild cards up. If, for example, I am able to build a deck of cards that is entirely of cards that I do not own, and I playtest it against bots, or against a buddy of mine... and it works? I'm 100% more likely to buy the wildcards I need to finish the deck, and that is purely because I was able to try it out first.
There would be no need to change the reward system to compensate. The bots are really only good for those who are just beginning to play MTG or are trying to test something new anyway. You don't get daily rewards, or achievement progress, or win rewards for playing them. You don't need that, either. Just a better way to playtest.
Imagine going up against a deck you have never seen before (a wacky Mizzix's Mastery deck, for example), saying "man I wish I could try that out", looking up a decklist using what cards you want and can use, putting it together, and it works just the way you saw someone use it against you. It's the same as borrowing your buddy's physical deck, trying it against them, and saying "now I want this deck". You're infinitely more likely to buy a deck you're able to try for yourself first. It works for cars, clothes, food, why would it not work in a trading card game? It seems like a no-brainer decision to me.
I appreciate being able to build a decklist using cards that aren't in my personal collection from the archive, and being able to save and build the deck card by card is a nice thing to have, but being unable to playtest the deck until it is done can be a huge waste of time and resources (namely wild cards, which are hard enough to come by as a free to play player) if the deck turns out to not be that great.
Being able to playtest a deck vs a bot, or even in Direct Challenge scenarios against friends,…
2 votes -
Rope while taking game actions
Why am i getting roped because my turn is taking time off MY chess clock in game. I'm aware you would like the game to proceed, but if I'm clicking as best I can through your barley above average UI and trying to move through all the game actions I'm doing, I shouldn't get roped for progressing the game state.
For reference I am playing UR Lotus Field combo,a Tier 1 deck in the competitive meta game and can't use your client for practice games because my final turn can take several minutes. I'm already playing against a chess clock and another player. Why do I have to finish my turn against a different clock as well. 2v1 is hard enough, i don't need a 3d opponent
Why am i getting roped because my turn is taking time off MY chess clock in game. I'm aware you would like the game to proceed, but if I'm clicking as best I can through your barley above average UI and trying to move through all the game actions I'm doing, I shouldn't get roped for progressing the game state.
For reference I am playing UR Lotus Field combo,a Tier 1 deck in the competitive meta game and can't use your client for practice games because my final turn can take several minutes. I'm already playing against a chess clock…
2 votes -
Bug report
Authority of the Consuls is not working on Chandra, Spark Hunter.
AOC is suppose to cause creatures to tap on entering, Chandra makes a vehicle for 0 and turns a vehicle into a vehicle creature but it doesn’t tap when it enters the battlefield zone.
If it was not a creature, and becomes one to enter the battlefield it should enter tapped, like Rabat’s forge. Those creature tokens enter tapped.
2 votes -
Achievements
The achievement “Your Go”
Did not register I would like to say possible several times, it could be because it gets to a certain point of the match and the opponent just quits. This will make the achievement nearly impossible if people see it coming, and they just quit!
The Achievement “ Keyword soup” I attacked with an Atraxa equipped with swift boot It didn’t register.2 votes -
Unable to reconnect to game
On mobile I was disconnected and unable to reconnect to my game until the game was closed and I was issued a loss
5 votes -
プレミアムドラフト 勝利後に敗北扱い
プレミアドラフトで勝利したのに敗北した扱いになっている。
1勝2敗で迎えた4戦目、対戦相手が投了し、勝利と表示されたあと2勝になっていたが同時に3敗になりゲームを続けられなくなった。ver.2024.43.10.7194.1104357
5 votes -
Unable to add cards to deck during sideboarding
Today I played two matches of the last chance best of 3 qualifier. Match one I played on my PC and was able to sideboard. Match two I played on my android phone and was not able to add any cards to my deck during sideboarding. I could however remove them. This very directly lead to me losing the match
10 votes -
i have won the last draft game on Premiere Final Fantasy , but it log in as a loss . it was my 3rd so i cant play more .... please help
I have won the last draft game on Premiere Draft Final Fantasy but the game log in as a loss .
it was my 3rd loss so i cant play more .
please help1 vote -
Defense step skipped causing loss
Defense step was skipped where I should have been able to block with an indestructible creature then win after destroying a creature with reach. Timeout timers also ran out while I was adding counters to my creatures causing my turn to pass without reason.
1 vote -
Waiting too long on loading initial scren
This app on android takes minutes on loading an initial scene while the app breaks and our opponent is waiting.
Please make this loading optional.
Then the app takes an absurd amount of time waiting for an opponent in mid game when we are reconnecting.
This is not acceptable. Fix your status and refresh periods, this sucks1 vote -
fix your game
yesterday was paired against top 70 Mythic, as gold 3.
What is wrong with your matchmaking, and can you fix it already?1 vote -
bug de déconnexion en draft
je fais une draft majeur en bo1 sur pc, et quand j'étais en 1-2 je lance une partie, et le premier tour se fait, mais le jeu me déconnecte et je me retrouve dans la sélection de partie de draft (avec les victoires et les défaites), alors je lance une autre partie de draft que je gagne donc normalement je devrais être en 2-2, mais je me retrouve en 2-3. Je pense que la déconnexion de la partie précédente a été considéré comme une défaite après ma déconnexion. très frustrant
1 vote -
Question/System Update/Store
What is this system update for on 6/17 at 12 noon? I’ve reported issues with the store does this update address those issues or are the items currently in the store which don’t have any indicators being pulled from the store without warning again?!?
1 vote -
Claimed prizes not added
Version: 2025.49.0.8799.1149957
I was in my last game when the announcement of downtime was made.
When I finished my rounds and claimed my prize it gave me an error and then the draft is not showing as having prizes able to be claimed.
(I was undefeated in the draft and even earned the Undefeated achievement.)
I've submitted my log.1 vote -
1 vote
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衝撃の震えによるダメージ
衝撃の震えによるダメージが悪事としてカウントされない。
1 vote -
quit a game
Playing through Lutris on Linux.
While casting a Knight-Errant of Eos tapping creatures as a Convoke cost, my opponent conceded the game. Then I got no "leave the game button" letting me stuck on the battlefield page with no other choice than "hard reset" the app.1 vote -
Winning draft game results in no granted win
After playing through the second game of my draft event, my opponent conceded. The win screen was shown, and I was unable to exit the game. After closing the client and reopening, I was shown as only having 1 win in the event, despite this being the second game played in the event. I believe it just wiped the game away entirely because of a concession bug.
1 vote -
Error Updating Data, and lag
For four days I've had intermittent connection issues with Arena. Sometimes I get the error screen 'Error Updating Data', and when I do retry enough times to get into the game, the games are laggy, skipping through my phases without allowing me to cast spells or respond in any way. It happens on PC, on my Steam Deck, and on my Pixel. My internet connection is fine -- ping ~10, download between 20-25 Mbps, and upload around 4.7 Mbps.
1 vote
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