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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2155 results found

  1. Outrageous Robbery not turning up my (owned) face-down exiled cards at the end of the game

    My opponent cast Outrageous Robbery on me where X = 3. I won the game next turn, but the three face-down exiled cards that I own (under opponent's control) were not turned up after the end of the game. In a paper game, I would recover all of the cards I own before going to the next game. The reason I think this matters is that it could have been useful information in a best-of-three scenario, where I would want to know which of my cards my opponent chose not to play. That information would give me a strategic advantage,…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Bilbo Avatar

    I completed the riddles in the dark promotion. I received the message in my inbox and claimed the bilbo avatar. Unfortunately, the avatar isn’t showing up in my profile.

    2 votes

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  3. MTG Arena’s Shuffler and Matchmaking Are Undermining Confidence in the Competitive Ladder

    MTG Arena’s Shuffler and Matchmaking Are Undermining Confidence in the Competitive Ladder

    I have played enough Magic to understand variance. I understand mana flood. I understand mana *****. I understand unfavorable matchups, bad draws, mulligans, and losing streaks. None of those things, individually, are evidence that anything is wrong with MTG Arena.
    What I increasingly have a problem with is the extreme inconsistency of the Arena experience over large numbers of games, combined with the lack of transparency surrounding some of the systems operating behind the scenes.
    I can play more than 60 games with the same deck over the…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. colour challenge decks not being awarded - BUG

    Colour challenge decks have not been awarded after complete the challenges for all colours. I have even used my wild cards to try and craft the missing cards and this has not worked either. I have lost a large amount of my wild cards and still have none of the decks that should have been awarded. Log file attached

    2 votes

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  5. Unity 6000.3.14f1_d68c3f99a318

    I last ran Arena four days ago without issues. Today when I start up the program nothing happens for a little while. Then an error bx with the title "Unity 6000.3.14f1_d68c3f99a318" flashes on my screen see attached screenshot), and MTG Arena fails to start.

    I am running Arena on PC (windows 10 Pro, 64 bit, Version 10.0.19045 Build 19045)

    Edit:
    I found the solution. The error resulted from having the MTGA+ (MTGA-Enhancement-Suite) extension installed. Removing the extension solved the issue.

    2 votes

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  6. The Water Crystal - Misspelled German translation

    “The Water Crystal” has a typo in German. It should read: it mills a corresponding number of cardS plus four

    2 votes

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  7. Ozai, the phoenix king abilities are not activated

    When attacking Ozai is supposed to gain flying and indestructible if six or more mana are unused. This isn’t happening in the game screen shot provided and is the second time this is happened

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. really have to fix shuffler /matchmaker

    The ******** is getting horrible, it gotten to the point where I have decided to follow other players exampes by just quitting the match all togeather as soon as I hit an 8 card mana run or mana screwing, when it's all land or no land the game is just not fun and if you have ever played the game you would know land runs or no land runs like that just do not happen except in your game where they happen every other game unless you play a meta deck. Which is stupid because you push the deck crafters…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Perpetual effects not being removed by continuous effects.

    In a live match, my opponent played Hydroponics Architect. (When this creature attacks, a random land in your library perpetually gains “when this enters, draw a card” and becomes an Island). I played a Blood Moon (All non-basic lands are mountains). My opponent got several Architect triggers, both before and after Blood Moon resolved. When they played the lands that had been affected by the Architect triggers, they were still Islands and still drew my opponent cards. Based on my understanding of the rules, the non-basic lands they were playing should have had no abilities when they entered, and should…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Jackdaw Survivor not Triggering Sibsig Ceremony

    When Jackdaw Survivor is on the field with Sibsig Ceremony. I play a flying creature. It triggers Sibsig Ceremony to destroy the flying creature. That triggers Jackdaw Survivor to return a creature to the field from the graveyard. However when the creature comes from the graveyard enters the field it does not trigger Sibsig Ceremony to destroy it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Llanowar Elves Card Style appearing as standard version

    Hello! Recently, I purchased the card style for the Llanowar Elf (anime style - Hisashi Momose), but when I play a match, this skin does not display correctly; the standard version of the Elf is shown instead.

    2 votes

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  12. card not working

    kopala, warden of waves ability is not triggering when spells target a merfolk

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Game repeatedly doesn’t allow vivi to tap for instant speed spells on opponents turn, causes lack of removal defense and game losS.

    Game auto passes on opponents turn when I have instant speed spells I can caste by tapping vivi. Costs the game almost every time it happens and it’s happened more times than I can count.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. No touch interaction

    Playing on android tablet. have struggled to download the new update as my button was not regifting when I was clicking download. I uninstalled and reinstalled and cleared cache and same issue. Finally I spammed clicking the download button as fast as I could with two fingers finally started the download - but all buttons are the same now. Cannot choose play, or any of the top menu unless I spam click it for over 30 seconds as fast as possible.

    2 votes

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  15. Thranduil's Company Bug

    I encountered an issue with Thranduil's company that lost me the event, so I am requesting a refund so I may redo the event. I played Thranduil's, which says that if I spot another elf I can play an additional land each turn. I had already played one land that turn, and had an elf token that got created by a saga. However, the other land in my hand was greyed out and unplayable. Not sure what caused this but it was strange.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. part in friendship

    Just had an issue with how the enchantment "Part in Friendship" resolves in arena gameplay. Had a single non-token creature die without the effect triggering. Also had multiple creatures die with only a single effect triggering which I believe is incorrect. The platform is on PC.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. import

    Import friction with cards not in database

    When trying to import a deck from the clipboard, if one of the cards does not exist, then the import fails completely forcing you to remove cards by a single line item each time until no more cards are listed that are not inside the database.

    Instead, it should either allow you to create the deck with only the cards that are available and notify which cards were not able to be imported because they do not exist (or were misspelt).

    The error should contain all cards that are unable to be imported…

    2 votes

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  18. 2 votes

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  19. Opponents creatures were invisible.

    I was in quick draft that I paid for and all of my opponents creatures were completely removed from the battlefield and I couldn’t target or block them causing me to lose the event. It would be nice to at least get back the gems I paid for the event.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. When attempting to play brawl games on my iPad I never proceed past the waiting for apponent screen. I can’t play brawl

    When attempting to play brawl games on my iPad I never proceed past the waiting for opponent screen. I have not been able to play brawl for over a year. I can not concede from or cancel the match. I am forced to restart the app in order to play in a different format. I am unable to participate in the midweek challenge this week because of it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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