MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3193 results found
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[BUG] Deafening Silence and Crashing Footfalls
Crashing Footfalls and any effect that says you can only do one noncreature spell per turn if you play any other noncreature spell before Footfalls, even with correct mana to Suspend Footfalls, Arena will not let you Suspend the spell. If you Suspend Footfalls first it allows you to do another noncreature spell.
1 vote -
Error Updating Data
Error Updating Data: Please check connection and try again.
Can't load the game. This message keeps appearing.
Fix??2 votes -
Profile for Pioneer Masters Does Not Agree With the Deck Builder
My Profile says that I have not yet fully completed the Pioneer Masters set, but the deck builder does not show any more cards that I need to craft to fully complete the set. I have a four of everything according to the deck builder. The same thing can be said about the M19 core set as well.
2 votes -
Can't assign blockers
I couldn't assign blockers and your system made me time out through three time outs. I restarted the game three times and it still wouldn't let me assign blockers. Your system also doesn't download the log files, so I can't upload those either. This has happened multiple times and the opponent didn't have anything to make any of their creatures unblockable.
I was playing against a Kotis, the fangbearer player with my Galadriel, gift giver deck.
4 votes -
I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
3 votes -
time out for token triggers
There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.
I have a proposed solution in your coding:
You should treat any trigger that is
-a duplicate
-repeated more than 10 times in a row with no interceding trigger
-stacks on top of such a trigger
-the 250 token limit has been reachedThen, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.
Give the players a "stop point" (i.e.- after how many triggers would you like to place a stop?) and each player gets ONE interaction to stop the loop if so desired.
during THIS interaction, keep the timers active as normal.
once each player has responded, pause the clocks and resolve the triggers (and skip the visuals before and after the "infinite loop" stop)
then, restart the clocks. This should reduce server lag, as I am sure that the visuals of tracking the triggers while also representing them visually becomes a bandwidth hog. If you could get both players to trigger an override once it has been determined that neither player wants a delay-of-game to end their next turn or force a concede to their opponent, and would opt to skip visuals in favor of a more interactive gameplay experience, you would not only fix the issue, but allow the players to have a say in the event that they wanted most, but not all of the triggers to resolve before an interaction (as, when a player can deal 10 damage if the opponent has exactly 10 life, but then waiting until "gain life" triggers got the opponents' life total to exactly 10 and then breaking the chain to interact).
You will also reduce server lag and improve the overall player experience.
I am proposing a solution because this interaction has lost me several ranked games where I should have won on my next turn (or later in the saem turn), but the timeouts have caused me to pass through the end of my turn and/or concede on my next one - WITHOUT ANY USER INPUTS.
so, I am penalized for allowing the game to do what it does within the rules, but the engine you have built can't run the game you have built.
Please address this issue - it also lost me games in the Historic Metagame Challenge, meaning decks that win are underrepresented because they don't win when played inside arena, but DO win elsewhere.
To reproduce this, play two lifegain decks against each other, then, have each player play a creature that scales with lifegain (ajani's pridemate, voice of the blessed, etc.) or one that scales with creatures that enter (skyknight squire) - or both (as is common with some of these decks). Then, give an ocelot pride or an exalted sunborn offspring and play them. If each side has a life-gainer out (soul warden, authority of the consul, Case of the uneaten feast, etc...) then when the token-double-double-double-double effects start to stack, the game will keep both timer clocks running.
BUT, whoever had priority when the triggers BEGIN STACKING loses the game...
...non-negotiably. Every time.
When over 1,000 triggers hit the stack, mainly because several permanents are reacting to the 250-token limit's triggers, your engine's protocols break down completely - likely due to the bandwidth surrounding accurately tracking and representing the triggers VISUALLY.
The only exploit you could have is if someone knew this to be true about your software (as I do), and chooses to let the triggers run... but if they set a stop point, you could skip to that point, ask that player again, and if they had no interaction, skip to the end.
and only the player who stopped the cycle of triggers would have their clock run - and only during the cycle's interruption.
otherwise, the "battle clock" that governs game time would not run for either player until the trigger cycle has resolved.
I welcome your feedback to my thoughts for how to solve this pervasive and persistent issue.
There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.
I have a proposed solution in your coding:
You should treat any trigger that is
-a duplicate
-repeated more than 10 times in a row with no interceding trigger
-stacks on top of such a trigger
-the 250 token limit has been reachedThen, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.
Give the players a "stop point" (i.e.- after how many triggers would…
3 votes -
card style
Card style from mastery for the latest set, Lorwyn Eclipsed, is not applied in the draft at all :( . I am player, that apprieciates art, that is in this game and this is a big miss for me.
(Yes, I didn't like Through the Omenpaths quickly cooked art at all. Lorwyn is beautiful, though <3.)
1 vote -
Land
You know what's really awesome? Land! Running over 50% lands and can't get more than 2 out per match, yet the opposition draws 6 plus. What gives??? Literally destroys the joy of the game!
2 votes -
kavaero and voice of victory
i want to cast bitter triumph during my opponents turn but i cant. i have a kavaero that has copied a voice of victory in play. the bitter triumph is in exile because of the aven interruptor. i haven't cast any spells on my opponents turn.
2 votes -
nia, skysail storyteller
not sure if its a cheat or a bug but Mattyc420 was casting nia for it's transform cost, not playing it then transforming. According to comprehensive rules transform is an ability that is only available after the permanent is already on the battlefield and the cost cn not be paid for in any other zone.
1 vote -
Card Sleeves Do Not Apply
Hello! I have Adorable Kitten card sleeves set as default but for some reason they do not apply to any of my decks anymore and the default card back is displayed instead. I've tried to reset Adorable Kitten sleeves as default and to apply them directly to several of my decks but it didn't help. I'll be so glad to see the kitten back :)
2 votes -
Pacifism card is bugged
Just played a match where the card Pacifism was bugged. Was used on one of my creatures and after me creatures was no longer able to be used. Pacifism is to prevent creature from attacking and blocking not activated abilities. Lost the match because of it. Playing on MTG Arena in iPhone.
1 vote -
A Most Helpful Weaver
when I play the card “A Most Helpful Weaver”, the spider that it creates has just vanished from the board. And even with enchantments attached. Just gone forever. Has happened 3 times just today.
2 votes -
Milling with Kitsune Technique not working!!!!
when i copy kitsune technique with cursed recording the library doesnt go down and hudred of cards are in the graveyard at times
1 vote -
Bug
Card not working as intended.
Scenario: Opponent has less life than me -> Attacks with Preacher of the Scism.
Current behavior: He gets an token with lifelink
Shoud behavior: I should get a token with lifelink (Player with MOST life or TIED gets a token with lifelink).1 vote -
Master Pakku Translation Bug
I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku
In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord
5 votes -
3 votes
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Server not available for any game type
I try to play limited or pioneer and it gives me a "server not available" message
2 votes -
Brawl Not Working
"Unable to join event. Please try again later." This is displayed every time I try to start a Brawl match. The format is 100% broken for me as a result. It is so frustrating on the official Arena status page it says all is working, even when thousands of people are reporting major issues.
2 votes -
Wistfulness exiles nonartifact creatures
Experienced a bug where Wistfulness' green ETB ability was able to target and exile my Krenko, Baron of Tin street, which is not an artifact but has the word artifact in its rules text, which I think is why it was able to be targeted. Sounds like the ability is coded not to look at not just the type of the cards on the board but also the rules text.
1 vote
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