MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10223 results found
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Deep cavern bat needs a ban from standard
It is ubiquitous in black decks and there should be no ubiquitous cards in a well designed game.
5 votes -
Cheating
Sorry but how does this player get to activate his planeswalker's twice, the card clearly stats when one or more of your creatures deals combat damage you may use planeswalker abilities twice. He has no creatures he did not do any combat damage yet they activated them twice. Thats ******* cheating. It doesn't say planeswalker deals damage, or enchantment deals damage its says his creatures of which he has none. Its ******* ******** fix the ******* problem.
2 votes -
"Discard Card" not working
When an opponent played a card requiring that I discard a card, I was unable to choose a card to be discarded.
Steps to recreate
North 100% sure. Player played a card that says "opponent discards a card if you control a zombie", (I forget what card) and all my card light up blue, with an instruction reading "choose a card to discard", however, no matter what I tap, nothing I'd selected. I exited the game and returned to a random card being auto discarded.Platform: Android Phone
Results: Can't select a card to discard
Expectation: when I tap a card, it should highlight it red and allow me to press the "discard" button to confirm my choice.
When an opponent played a card requiring that I discard a card, I was unable to choose a card to be discarded.
Steps to recreate
North 100% sure. Player played a card that says "opponent discards a card if you control a zombie", (I forget what card) and all my card light up blue, with an instruction reading "choose a card to discard", however, no matter what I tap, nothing I'd selected. I exited the game and returned to a random card being auto discarded.Platform: Android Phone
Results: Can't select a card to discard
Expectation: when I tap a…
6 votes -
Cannot connect to server
It's really annoying. I cannot connect to the server. It is not possible via iPad/iOS and also via my laptop (PC) /steam.
Is my account corrupted?
Please give feedback how to overcome this obstacle.27 votes -
Lost a game due to opponents triggers taking to long resulting in forfeiting my turn
Lost a game due to opponents triggers taking too long during the combat phase forcing me to forfeit my block...
Was up against a life gain deck and against the one cat that gets a +1/+1 everytime you gain a life. The trigger occurred when I had to declare blockers however that was forfeit due to time running out because of the opponents triggers, this resulted in a loss due to not being able to block.
Ps. The creature did not have trample... I would have been able to block and survive.
10 votes -
harbinger of the sea
harbinger of the seas does not lose its ability by any source of "loses all abilities"
4 votes -
EVERY SINGLE TIME I play land tax, I get nothing but land.
If I don't have land tax, I get 2-3 land and that's it for 5+ draws. Whenever I have land tax, I get land the very next card and for another five draws in a row.
Your shuffling algorithm is absolutely HORRIBLE!On top of that I had 2 of the 2 land tax in my opening hand plus 2 of only 2 other cards I had in my deck. I played a mulligan and got the exact same 2 land tax and 2 of only 2 other cards I had in my deck.
I have NEVER seen this happen with a real work shuffle in the 20 plus years I've played magic. You REALLY need to revamp your shuffle algorithm something fierce because the one you have is DEFECTIVE!
In addition to that, I'd add photos to this post but every time I do, it says it can't recognize the image size even though the image size is clearly visible.
For as much as you charge for gems, tournament play and fricken card sleeves, these should not be an issue.
If I don't have land tax, I get 2-3 land and that's it for 5+ draws. Whenever I have land tax, I get land the very next card and for another five draws in a row.
Your shuffling algorithm is absolutely HORRIBLE!On top of that I had 2 of the 2 land tax in my opening hand plus 2 of only 2 other cards I had in my deck. I played a mulligan and got the exact same 2 land tax and 2 of only 2 other cards I had in my deck.
I have NEVER seen this happen…
7 votes -
Despite missing rare cards, received gems when opening the booster
Hello,
I had saved 105 boosters from the Modern Horizon 3 set from drafts, which I opened today. When I started opening the boosters, I was still missing 86 rare cards from the MH3 set. I always opened 10 boosters at a time. After opening 60 boosters, I was still missing 18 rare cards. When I opened the next 10 boosters I only received 8 rare cards and two times 20 gems. Now I was still missing 10 rare cards. When I opened the next 10 boosters I got two rare cards and seven times 20 gems. Next time when I opened 10 boosters I got three rare cards and eight times 20 gems. It continued in this ratio. After opening all the boosters I had all the rare cards of MH3, except for one, which I made with a wildcard. So everything was good so far. But I don't think it should work that way.
As long as we don't have all the rare cards of a set, we shouldn't get any gems, right? I realize that there are cards in every set that are not found in boosters. But that wasn't the case here, because when I opened more boosters I received rare cards again, even though I had already received gems before.As I said, from my point of view everything is fine, but I still wanted to report this bug to you.
Best regards, Steffen
Hello,
I had saved 105 boosters from the Modern Horizon 3 set from drafts, which I opened today. When I started opening the boosters, I was still missing 86 rare cards from the MH3 set. I always opened 10 boosters at a time. After opening 60 boosters, I was still missing 18 rare cards. When I opened the next 10 boosters I only received 8 rare cards and two times 20 gems. Now I was still missing 10 rare cards. When I opened the next 10 boosters I got two rare cards and seven times 20 gems. Next time when…6 votes -
Boseiju, Who Endures won’t allow searching for waste basic lands
While playing Brawl, multiple times I’ve had opponents use Boseiju, Who Endures on one of my permanents, but when prompted to search for a “land card with a basic land type,” it will not allow me to select any basic land wastes. I imagine it may be because Boseiju was coded for the usual basic lands and may not have been recoded to include the colorless wastes.
3 votes -
More red cards that ruin random ranked match that should be banned
Urabrask's forge.
Everything else in the "Red Deck Wins" or its variants.It's just not good for random matches if you print all these overpowered one and two mana cost cards and then not restrict their use within random ranked games. You can't use a sideboard. You can't pull the cards you need out of your deck.
Decks that can consistently win in four to five turns are not good for any game what-so-ever. They just completely ruin the game for players who want a good fun game.
4 votes -
4 votes
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Alchemy Cards
Here's my idea, leave Alchemy cards in the Alchemy format.
Why tf do I have to play against them in other formats?
24 votes -
Shuffling algorithm
Hello, even today you can find me here talking about card shuffling and mana flood. Even yesterday Wizzard's support scammed me with the classic bot message, they don't even read what is written in the reports. Today I played in the standard event where I made 13 because I drew in 4 games in a row from the fourth card onwards in identical order 2x reckless impulse and 4x wrenn's resolve, for 4 games in a row, I lost 2500 gold "gaining" 50 gems.
Now, I understand that actually this thing can happen in a real game, but 4 times in a row seems beyond the realistic statistic, to give you an example if we roll a D6 die it has only a 0.0046% chance of getting 3 times the 6. Now, without going into detail, the fact that he has drawn the exact same 6 cards 4 times in a row in the exact same order, we can imagine that it has a value much lower than 0.0046% without calculating it.
This is the umpteenth time I've lost resources because of shuffling, do we want to do something or do you like to read criticism? Is this platform for anything? Again, if it had happened on MTGO, how long would it have taken you to fix it? 2/3 minutes? Money is nice, I know, Wizard, but I'll already give you a lot of it on paper, at least let me test the decks on Arena, so you'll only lose the audience and possible future customers.Hello, even today you can find me here talking about card shuffling and mana flood. Even yesterday Wizzard's support scammed me with the classic bot message, they don't even read what is written in the reports. Today I played in the standard event where I made 13 because I drew in 4 games in a row from the fourth card onwards in identical order 2x reckless impulse and 4x wrenn's resolve, for 4 games in a row, I lost 2500 gold "gaining" 50 gems.
Now, I understand that actually this thing can happen in a real game, but 4 times…7 votes -
Aggro Decks
Future decks should not support the building of red aggro decks. They are really annoying and no fun at all. Either they win within three or for draws or they give up.
11 votes -
Rigged Mulligans
I have observed frequently (ESPECIALLY in paid Limited Drafts), that the Mulligans are rigged. My decks will be 17-19 lands out of 40 cards in a deck, yet I will still get less than 3 lands in a hand, mulligan consecutively until I am down to 2 cards and still get no lands. But on the occasions I get 3 lands in a starting, I will then pull nothing but lands for 4-5 turns.
This happens more and more the higher your win count and win streak.
And several other reputable mathematicians and code writers have analyzed the MTG Arena script and found it to be rigged, just youtube "Rigged MTG Arena Mechanics meant to make users pay".
Well I have spent over $200 on this game, and I’m not spending anymore until MTG stops rigging the game and uses a normal true random generator, and issues an apology to all players.
There will be consecutive improbable occurrences the more you play, to the point that it proves the game is rigged, because if you do the math every time and compare, you will discover it is virtually impossible to have such bad luck if the game was truly random and fair.
The worst part is that the game WILL PUNISH YOU FOR SPENDING MONEY!!! DO NOT SPEND MONEY!!! You will actually have BETTER LUCK if you don't spend any money at all, because if the game's program will assume you can't be persuaded/coerced into monetary purchases, and instead assign you to the aggressor role of trampling other paying players (especially the more you get good at MTG Arena).
If you've ever made it to your final win required for perfect streak in Limited, you know exactly what I’m talkin about.
I have observed frequently (ESPECIALLY in paid Limited Drafts), that the Mulligans are rigged. My decks will be 17-19 lands out of 40 cards in a deck, yet I will still get less than 3 lands in a hand, mulligan consecutively until I am down to 2 cards and still get no lands. But on the occasions I get 3 lands in a starting, I will then pull nothing but lands for 4-5 turns.
This happens more and more the higher your win count and win streak.
And several other reputable mathematicians and code writers have analyzed the MTG Arena…
17 votes -
daily deals
I purchased a card during yesterdays, "daily deals". I still do NOT have the card. its been over 8 hours.
9 votes -
Shows me as Offline with no friends in friends list
Whenever I'm online on the Steam version on my Steam Deck, it always shows me as offline and forcibly changes my status back to offline whenever I try and select that I'm online. Despite me having 5+ friends on my friends list, none of them are showing up, meaning I cannot direct challenge them at all. This has been going on for MONTHS with no sign of a fix in sight.
7 votes -
Invisible card in graveyard
Turn two, opponent played smugglers copter, I pass. Turn 3, OP plays Restoration of Eiganjo. In response to the first saga trigger, I cast an abrade, targetting the smuggler's copter. Some unclear animations happened, and my abrade was put in the graveyard, but did not appear to resolve as the smuggler's copter was not destroyed. Opponent's graveyard showed that it had one card in it, but I could not view any cards in the graveyard. This occured in an event, and may have altered the outcome of the game, in which case I would like a refund.
5 votes -
Doubling season not working correctly
Counters on planeswalkers are not doubling with doubling season or with vorinclex while doubling season is in play.
11 votes -
Fix the shuffler number 9
Running a deck during a standard event, use 18 lands 21 creatures, 21 non creatues. both of my starting hands, i mulliganed 1x, had 1 cavern of souls and 1 shivan reef. i only run 2 caverns and 4 reefs. Odds of that happening are astronomically low, only lost because shufler ****** me once again, we came to play magic not bend over. This is the third loss during this standard event i lost solely due to shuffler cheating for the opponent. fix this ****, give rewards for cheating.
5 votes
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