MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3317 results found
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Product suggestion
After the update. There is no longer an option to change the format of an existing deck.
Example, I want to change the existing deck from "Brawl" to "standard" and make some changes.
Last time, there is a drop down menu which will show all formats, now its blocked and unclickable.
Please check and debug. Thank you.
3 votes -
always on the draw
Every time I create a deck very quickly, the game "understands" that my deck is always very strong when I start playing and starts putting me on the draw. Yesterday I played almost 50 games during the day/night to test this. Only 10 games started the game. This should be balanced. Another thing: it's always the same decks against me. After the game "understands" which decks have cards that hinder my strategy, it starts putting them against me. This harms the experience. I had already created a post with evidence of this in the past, but it mysteriously disappeared from the forum.
Every time I create a deck very quickly, the game "understands" that my deck is always very strong when I start playing and starts putting me on the draw. Yesterday I played almost 50 games during the day/night to test this. Only 10 games started the game. This should be balanced. Another thing: it's always the same decks against me. After the game "understands" which decks have cards that hinder my strategy, it starts putting them against me. This harms the experience. I had already created a post with evidence of this in the past, but it mysteriously disappeared from…
1 vote -
Pauper permanent queue, with best of 3 sideboarding games, please
please, let us have more ways to enjoy the game and not only on some events but permanent, the gameplay of pauper or historic pauper is different and would only make mtg arena more rich if we could play it with an official queue
3 votes -
Matchmaking
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can only win like 1 out 10. I understand in ranked it should be fair to play whatever but not on the casual side. I mean I played against someone the other day that seemed to have no creatures what so ever and he just kept playing creature destruction. I figured after all that he would play that obnoxious card that brings back all creatures from the graveyard but nope he just quit after destroying at least 15-20 creatures. Maybe that isn't a good example but point is there needs to be like a casual player style that allows for simple decks that don't make you wanna rip your hair out. I got put against mono blue mill deck at least 3X in a row. It's not fun. It got to the point that I would quit if they played a card that had mill as a landfall. There has to be a better way to do matchmaking. Separate it out somehow or run an algorithm that pairs you up with equal power levels. Please make it better. I just wanna be able to play, have fun, and at least have like a 50/50 shot of winning.
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can…
2 votes -
aetherspark being attacked while attached to a creature
Despite being attached to a creature the aetherspark was being attacked by my opponents creatures.
1 vote -
Primal Command
!!!!!THIS IS A BUG REPORT, NOT A FEEDBACK POST!!!!!
For whatever reason, intentional or otherwise, Primal Command is both a Rare, and an Epic Rare Simultaneously. The "Printed Card" displays it as an Epic, the alt Art displays it as an Epic, but there is also a rare version of it. I should be able to redeem an EPIC rare card for, considering the default option is EPIC. This needs to be addressed, either specify that it is alt art and cannot be redeemed, or modify it so that it is EPIC, or remove the default option being an epic.
1 vote -
Culling Ritual, Treasure tokens, and Priority
When your opponent is casting culling ritual and you have treasures, if you don’t have a thing to do at instant speed, the game doesn’t give you priority to sacrifice your treasure tokens.
I was on pc when this happened.2 votes -
fiery confluence
I used fiery confluence selecting doing 1 damage to each creature two times and destroying an artifact once. In response he sacrificed the artifact. No counters or fogs were played. Then the fiery confluence did nothing of the above and i lost the game because of that
1 vote -
1 vote
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pyrokinesis
copied pyrokinesis off of lutri, the spellchaser this game but the second copy would not let me pick the targets i wanted to target. it would only allow me to click "submit" if i clicked 4 targets and spread the damage to 1 target each. lost the game because of this. please refund me my money.
1 vote -
Timeless Management
Apart from it not existing, could WotC care to manage this better. Ban more regularly (whilst refunding players) to encourage players to test new things. You have the stats but Black decks are probably head and shoulders above other decks. You basically get to play Black or get Blacked.
Could you have restricted Grief and refunded players? YES!!
Could Strip Mine be banned and Wasteland be legal instead? YESSS. (It makes a difference when you can fetch basic island and basic mountain to still play than getting Stripped out of one or more colours; if you have any lands left).
It is like how MTGA devs pushed for Pioneer to be on the client but then there is no official support for Pioneer (basically WotC wasting development time). You have the power to work together (working with executives and tournament organisers than being this wasteful).
Apart from it not existing, could WotC care to manage this better. Ban more regularly (whilst refunding players) to encourage players to test new things. You have the stats but Black decks are probably head and shoulders above other decks. You basically get to play Black or get Blacked.
Could you have restricted Grief and refunded players? YES!!
Could Strip Mine be banned and Wasteland be legal instead? YESSS. (It makes a difference when you can fetch basic island and basic mountain to still play than getting Stripped out of one or more colours; if you have any lands left).
…
2 votes -
Bug with Control Magic and Invalid deck
as of today any deck with COntrol Magic in it draws and invalid deck error. tried all suggested fixes.
1 vote -
couldnt play counter- have log file- dont know how to do this - should have been able to counter creature spell- mac
I should have been able to counter creature spell but could not for no reason i could see. i clicked "log files" and have a mac
1 vote -
PERFECT SPELL NO CARDS
Got to love how the guy always seems to have the perfect spell as his last card in his hand. That wins him the game. You know he can't just have some other spell that doesn't kill my f****** creature. That's protecting me from dying now. Of course he's got the absolute perfect spell to kill my guy so he can win the game. No problem and it happens like 75% of the **** games this is happening. One turn away from changing the tide of the game and the guy has a perfect spell to stop that from happening. Where are my perfect cards? How come I can't replicate whatever the **** the opponent is doing? It gets the same f****** four cards every f****** game and I can't f****** get four f****** lands for f*** sakes. It's absolutely ridiculous. I don't know what the f*** is wrong with the shuffling. I don't know what the *'s going on but it's obviously f*** rigged which makes it kind of f****** pointless to play at all. I mean if you spend your money on this game you're f****** they took you man they took you f****** good cuz they just force you to f****** lose man absolute f****** joke
Got to love how the guy always seems to have the perfect spell as his last card in his hand. That wins him the game. You know he can't just have some other spell that doesn't kill my f****** creature. That's protecting me from dying now. Of course he's got the absolute perfect spell to kill my guy so he can win the game. No problem and it happens like 75% of the **** games this is happening. One turn away from changing the tide of the game and the guy has a perfect spell to stop that from happening.…
3 votes -
"Waiting for server" in the middle of draft
I was in the middle of a powered cube draft, at the end of pack 2, when my game suddenly wouldn't let me draft my pick and crashed abruptly, showing the "waiting for server" screen until I rebooted to find that almost all of the rest of my picks had been auto-selected by the client, destroying my draft.
I would appreciate a refund of my gems because I was unable to complete the experience I paid for.
Thank you.
2 votes -
requiting hex - firdoch core
Hello,
in a game i had 3 requting hex, enough mana etc. My opponent activated firdoch core for 4 Mana an attacked.
In this case firdoch core is actually a creature - an artifact creature, but a creature. Nevertheless i can´t cast my requiting hex. What was wrong?
Thank you1 vote -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
2 votes -
When I create a ticket in MTG Arena Support, it automatically updates the ticket to be closed and solved
Need help on this one
1 vote -
Sphinx Tutelage didnt mill opponent when i drew
I had painter's servant and sphynx's tutelage on the battlefield. I drew and opponent milled 2 cards and that was it. With the combo on they should had milled the whole deck. it was two artifact lands but it should have done it.
1 vote -
Dark Depths unavailable
Dark Depths (non-avatar version) has been removed from the client, which keeps me from playing my deck (since i don't own copies of the avatar version). Please re-add it
2 votes
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