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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10454 results found

  1. Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Ban Esika, God of the Tree in Brawl

    Esika makes an enchantment your commander (basically impossible to deal with for red / black, limited counterplay in other colors except for counterspell tribal) that easily drops turn 4 and proceeds to then guarantee free bombs every turn after. And you can still cast any bombs you draw each turn as well. Sprinkle in some mana rocks and removal with your bombs and it's usually a guaranteed win. You can try placing it as a "Tier 1" commander but I think it's bad enough that a ban will be the only practical solution.

    6 votes

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  3. Sparky Enhancements -1. Difficulty slider. 2. Deck selection, to include player-created decks

    I like to play against Sparky to tune a deck, or if I want a game faster than online, and there are two items I think would make for a better experience.

    First of all, a difficulty slider for the AI. It's a tad too easy at present.

    Secondly, and more exciting, I would like to be able to have Sparky play using one of my decks, which I would pick at the beginning of the match.

    Similar to a match-up UI in a sports game where you pick both your team and the one you play against, if that…

    5 votes

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  4. Mute Pets Only and Specifically

    In Gameplay options, "Disable Emotes" disables emojis from my opponents AND pets.

    I have disabled this option because I find the pets very unpleasant. Often times, I would like to interact with my opponent, but I cannot because I have disabled emotes.

    It would be an improvement to add a separate feature to disable pets specifically, rather than having to go in options each time to check/uncheck "Disable Emotes".

    8 votes

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  5. Ozolith broken, must choose creature

    I played the Ozolith and in the card text it says "you may move all counters...", but in action I had to choose a creature of the opponent, because mine were all dead.

    36 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  6. eerie ultimatum in response to mill deck results in gre error and draw

    playing eerie ultimatum response to being milled resulted in gre error and a draw, which is wholly unacceptable.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Incorrect rules interactions

    I attached Mystic Subdual to an Ashaya but creatures entering the battlefield were still lands causing landfall to happen, the Ashaya had +1/+1 counters on it so it did not die from the Mystic Subdual. rare but it happened

    6 votes

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  8. 114 votes

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  9. Import Deck Problem

    When I try to import a new deck, a receive an error stating that the string is empty, but i've just clicked on the import button, without selecting anything else.

    29 votes

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  10. Level up but didn't recieve Mastery Pass Reward Mythic

    Level up 60 but didn't recieve Mastery Pass Reward Mythic card

    63 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  11. freeze

    freeze in draft game
    I can't continue this game without concede

    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Single click while drafting automatically takes the card instead of reserving it

    Whiled drafting, a single left click on a card will normally reserve the card. At least 3 times now I have clicked on a card and it is automatically taken instead of being reserved.

    49 votes

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    8 comments  ·  Events  ·  Admin →
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  13. Stuck on looking for game queue and Cancel doesn't work nor does reloading game

    I am stuck in the game queue looking for an opponent and cancel button does not work!

    I tried exiting the game and reloading and still stuck in game queue. I even tried waiting and still in game queue one hour later.

    I even tried loading from different computer and instead of taking me to the initial screen it takes me to the game queue and cancel will not work!

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. 97 votes

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  15. better way to discard large quantities of cards from your hand at the end of turn.

    better way to discard large quantities of cards from your hand at the end of turn.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. limited rank does not change

    Hi!
    my limited rank stopped changing, no matter if I win or lose

    65 votes

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    25 comments  ·  Events  ·  Admin →
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  17. Seaching function does not work in Japanese

    When I cast the Necromentia on Japanese language mode, I couldn't search it though I input Japanese name of the card in the search window.
    Japanese players have been troubling with this issue since MTG Arena released but Wizards have not improve this yet.
    It's so stressful !!!!

    6 votes

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  18. Non-random matchmaking in draft

    In Arena premium draft and cube draft, you're disproportionately likely to be matched against decks with similar colours/archetypes. I think it's possible this effect is even more pronounced for your first match, but I'm less certain. (It may also be true for other draft formats.)

    I speculate that this is a bug arising from a matchmaking algorithm which is intended to make players of similar strengths or decks with similar win records be preferentially matched against each other.

    (To see this effect in action, e.g. draft a two-colour deck CD, and pay record the colour pairs of two-colour decks you…

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Auto Pass Priority With Scavenging Ooze

    My opponent cast a Languish while I had a Scavenging Ooze on board and 3 open green mana. I activated it, exiling a creature from my graveyard, and after the ability resolved, it auto pass priority, resolving the Languish. There were plenty more cards in graveyard, and had I been able to activate it again, I could have exiled another creature in my graveyard and saved the Ooze.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. your game sucks. you make ****** cards that aren't fun

    not fun. the list of cards that are not fun is too long. you need to **** can the whole staff and start over. grow up.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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