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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16170 results found

  1. Ral crackling wit's emblem storm spells targeting caster

    When I had the emblem from ral, crackling wit and my storm counter was at 8 and 9 after the first two casts my time ran out and, all the spell copies targeted me, this happened twice first with lightning bolt, then again with shock. This made me lose.

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  2. [Bug] Tasha, Unholy Archmage does not end at your next turn, and instead lasts until opponent attacks

    Whenever Tasha, Unholy Archmage's first ability gets activated, it creates the effect that should trigger whenever and opponent attacks, or disappear when your next turn begins.
    These last couple of days whenever I've been playing her in brawl matches, the effect does not disappear whenever my next turn begins, and instead creates a stack of these effects.
    They all trigger when an opponent attacks, creating the moment when Tasha puts more than 1 -1/-1 counter on each attacking creature.

    Thus far this has happened every time i use Tasha's ability in Brawl. I suspect in theory you could stack it…

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  3. Played Bloomborrow draft, only draw lands for three matches out of four.

    My latest premium draft went horribly wrong for what appears to me as a bug. My deck contained 16 lands out of 40 cards. I lost three matches out of four by drawing something in the order of 13-14 lands (almost all that were in the deck) in the first 17-19 drawn. It means that for three times, I ended up with about 20 cards in the deck and 2-3 lands remaining. Even when chances of drawing lands had gotten as small as 20% or less, I would still draw lands in many consecutive turns. As improbable as it may…

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  4. cruelclaw's Heist

    Whenever Cruelclaw is cast, (I always use the gift, not sure if it matters) it instantly crashes the client.
    I am using an Iphone7 with up to date IOS

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  5. leonin warrior's spawn failed to damage or lifelink

    Leonin Warrior's spawned cats with lifelink failed to do damage and then also failed to provide me lifelink for no discernible reason

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  6. Played stormchasers talent = creates a 1/1 otter with prowess. Then play a pearl of wisdom for 2 mana. Should be 1

    Fix the otter problem with pearl of wisdom and storms chasers talent. Should’ve reduced to 1 mana from the stormachasers otter token. It’s still 2

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  7. Images freeze

    When I played my spells the image just froze there

    2 votes
    0 comments  ·  Gameplay  ·  Admin →
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  8. Flyer Blocked by non flyer

    During Color Challenge Waterkin Shaman was blocked by Charmed Stray. Shouldn't be possible.

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  9. Can't Use Purchased Styles for Cards That I Own

    I purchased Two Card Styles. For Cards that I own. Duress [Japanese} Which, as a Common, I Own MULTIPLE Copies of the base card. Omniscience [Anime], Which I own 4 Copies of the Base Card. I cannot Apply them. Customer Service was NOT HELPFUL. I have Screens Showing that I own the Base Card, And the Styles. But Cannot Apply Them. Does Anyone Know Wha's Going On Here??? I'm Afraid to Purchase Anything on Arena... [Just to cover the basics, I've played Arena for a few years, and haven't had any issues with any other card Styles. Just those two.]…

    1 vote
    2 comments  ·  Deck Building / Collection  ·  Admin →
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  10. Heist: players using heist decks are delaying the game

    It takes too much time to choose each time and makes the waiting time very long.
    The advantage of being able to choose any three cards you want without land accidents is too strong, and the mechanism of using only the opponent's cards is also very unpleasant.
    The person who thought of this mechanism is a scum.

    3 votes
    0 comments  ·  Gameplay  ·  Admin →
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  11. the play button is not responding all others seem fine

    play button is not working when clicked
    while in a match the attack or resolve button also isn't responding since it's in the same spot

    3 votes
    1 comment  ·  User Interface  ·  Admin →
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  12. Golden Pack Progress

    Just bought 4 Outlaws of Thunder Junction packs with gold, my golden pack progress before the purchase was at 6/10 and didn´t advance further after it, therefore not receiving any reward. The issue occurred on PC.

    5 votes
    0 comments  ·  Store  ·  Admin →
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  13. Mastery not earning XP correctly.

    Over the past few days I have not been receiving the full XP on the Mastery. I should have earned enough to complete it for at least the past two days - but it's not registering, and therefore I won't be able to finish the mastery - despite paying, and playing for hours...

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  14. Stop blatant manipulation to make the lose match.

    After winning a series of games and moving up in rank, I had a series of matches with strong decks, and my rank dropped to the bottom.

    Not only that, but even though it was a two-color deck, the same lands kept coming, lands kept stopping, and the opponent's removal kept coming conveniently. A dozen times.

    After a long matchup with Draw, I started to win again, this time with a Soldier deck, which is obviously a common beginner's deck and matches well in free play.

    Stop the manipulation!

    3 votes
    0 comments  ·  Gameplay  ·  Admin →
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  15. Bought a card style, can't use it.

    It shows up in my collection as owned. It's no longer in the shop. But the game tells me I don't have the card in my collection. I own Duress, I own the card style, what part of it don't I own? The 850 gold it cost me for literally nothing. What, do I need to pay real money to actually use the style I bought?

    1 vote
    2 comments  ·  Deck Building / Collection  ·  Admin →
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  16. Primal Vigor Bug

    Primal vigor when played is giving the same effects to opponents. Have lost several games, gems, and gold because of this bug. please fix as its a staple card in most of my green decks.

    1 vote
    1 comment  ·  Gameplay  ·  Admin →
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  17. Protection From Everything doesn't work for "The One Ring" still

    I've been waiting for this fix for a while now. The One Ring provides protection from EVERYTHING when it comes into play until your next turn. Yet "Sheoldred, The Apocalypse", "Marauding Blight-Priest", "Dogged Pursuit", and similar cards continue to do damage when I should be protected from their effects for at least that 1st round when The One Ring enters play. I've lost a good number of games because of this glitch that I otherwise could have won if I didn't have those losses of life. Can you please, please, please fix this already??? I provided a series of screenshots…

    1 vote
    1 comment  ·  Product Suggestion  ·  Admin →
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  18. Did not receive gems after opening duplicate mythic

    Opened a mythic pack of BRO knowing I have 4x of all BRO mythics, even got the gems alternative displayed in the cards shown from the open pack. My gems total did not go up. Am I missing something?

    2 votes
    0 comments  ·  Store  ·  Admin →
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  19. Still no XP

    Still no XP gained on Arena. Claimed apology letter, letter said it added 2,500 XP, but xp is not reflected on my account still. Card sleeves did process correctly. I am now out 5 wins from yesterday, yesterday's quest, plus the 2,500 from today.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  20. Either innkeeper's talent or all planeswalkers need a ban from all formats

    Play innekeepers talent for only two mana
    Upgrade it for only 5 mana to double all counters
    Play planeswalker and use its ultimate to instant win

    This does not sound like good gameplay to me. Masturbatory gameplay such as that this card enables is not good gameplay

    2 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues