MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9344 results found
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Infinite loop Marauding Blight-Priest exploit
If these infinite loop bugs are not fixed I’m going to start exploiting them to ruin the game too. It’s obviously an issue that other players are reporting this bug for awhile and wasn’t fixed with the last update or penalties to players purposefully exploiting game bugs to win matches
1 vote -
taurean mauler not triggering on instant copy
I just had taurean mauler not triggering on instant copies from Azula
1 vote -
Bug reporting and product suggestion should be seperate
Feels like bug reporting is just giving us an outlet to vent that will never go anywhere
1 vote -
Sparky the ear defiler
Is the team incompetent or doesn't care? Even new players don't need Sparky. But the problem is that I've already finished the tutorial years ago, but every new major update, Sparky clutters my screen and didn't ask permission to be in my ears. Gameplay ruined because I have to turn voice volume off just to have some peace from the ear defiler. WOTC Arena team seems to not care because it happens every big update.
2 votes -
Unable to get collection on login
It's been a couple of days now, almost all people in Italy with TIM as a provider have huge problems logging in, getting the classic "unable to get collection" when trying to log in. We are not talking some secondary ISP here, TIM is the MAIN ISP in Italy, so a huge portion of people has not been able to play since yestarday. Streamers had to susped torunaments or streams, people on Easter holiday that could play MTG for once couldn't.
I've been putting some significant money in the game lately and I wanted to play a lot during my vacations, this has not been possible. How does WotC intend to fix this issue and repay players for the time lost?It's been a couple of days now, almost all people in Italy with TIM as a provider have huge problems logging in, getting the classic "unable to get collection" when trying to log in. We are not talking some secondary ISP here, TIM is the MAIN ISP in Italy, so a huge portion of people has not been able to play since yestarday. Streamers had to susped torunaments or streams, people on Easter holiday that could play MTG for once couldn't.
I've been putting some significant money in the game lately and I wanted to play a lot during my…9 votes -
game play switched from standard ranked to historic ranked
There is something wrong with the ranked system of the game. When I click ranked standard I am given a standard opponent for the first match. Then if you were to click the quick "play" button that is supposed to save the last type of game style you played IE if you were playing a brawl match then clicked on quick play it would start another brawl match with the same deck, well if you start with a standard match ranked then click the same play button again, you get a historic opponent your second match. At first I said to myself I didn't know “dark ritual” was considered standard, then I lost the match and lost a ranked point only to discover the game play switched from standard ranked to historic ranked. And this has happened several times. As we all know, historic cards are banned from standard play for a reason. But this glitch has cost me several ranked points. At first I thought I was clicking the wrong ranked button, but nope, it is a glitch that switches the ranked game mode between played games. I can no longer trust the quick play button and now must manual y select each match to make sure I stay in the same bracket of standard ranked I'm not sure if it's my phone or the system itself. Has anyone else seen this issue? If so, please address this issue. Thank you for your help. Draw well.
There is something wrong with the ranked system of the game. When I click ranked standard I am given a standard opponent for the first match. Then if you were to click the quick "play" button that is supposed to save the last type of game style you played IE if you were playing a brawl match then clicked on quick play it would start another brawl match with the same deck, well if you start with a standard match ranked then click the same play button again, you get a historic opponent your second match. At first I said…
2 votes -
Bug with Giver of Runes
I tapped Giver of Runes to give my Esper Sentinel protection from green, so I could block a Tireless Tracker. But it still died blocking even though it was supposed to have protection from green. :(
This was in the Cube event; it was my first game. Not sure which card is bugged here? Protection is a weird mechanic, so I feel bad for whoever has to deal with it digitally.
2 votes -
Yera and Oski, Weaver and Guide bug
The knitter and guide, Yela and Oski (white 3 rare creature marvel) are on my field with instant designated, but the march of the underworld lights is cast for 1 exile and 1 white mana, and my knitter and guide are exiled.
2 votes -
Arena Direct OTJ : bug with the card "Hardbristle Bandit" (float mana ignored)
Arena Direct OTJ : bug with the card "Hardbristle Bandit" (float mana ignored)
The card “Hardbristle Bandit” (image) made me lost one game today at the Arena Direct, it just ignored its own ability. My opponent had targeted one creature, and I needed to use the Hardbristle to generate a float mana, so I could untap it with a crime mechanic after the spell resolved. But it just ignored it and I could not generate any mana. This bug probably made the lost that game
2 votes -
Premier draft disappear
Around 20 minutes ago I joined Premier Draft Omenpath. After selecting cards and winning 2 games I don't see it anymore. There was no message, no rewards given. It simply disappeared from game so I lost my coins to enter it
4 votes -
Draft failure, Timeout
Tried to start an Across the Multiverse pick 2 draft, failed to find a draft table, and upon restarting client got a timeout error message. Would like my gems back please.
4 votes -
Endless queueing for Omenpaths/Final Fantasy events
On Mac, Ranked Pick-2 Omenpaths & Ranked Premier Final Fintasy Draft build queues but never ready up. In the queue building screen for the Final Fantasy event, the draft pod displays four spots only.
4 votes -
Disconnection from premier draft - asked to updated 11 gbs when reconnectting.
Disconnected from premier draft during picks - after closing and attempting to reconnect, Instead of just reconnecting, Game is forced to download 11gb update again.
All picks were then auto-selected, wasting 10000 gold
6 votes -
"A deck can have up to 9 cards named Nazgul" not registering
I have an existing Sauron, the Dark Lord brawl deck which contains 9 Nazgul cards. As of a recent update, the deck will not allow me to play it and states that "this deck has too many copies of a card." The only card I have multiple copies of other than basic lands is the Nazgul cards as I have exactly 9 in the deck. The card still reads "A deck can have up to 9 cards named Nazgul," but that feature is not registering in the game.
7 votes -
Fix the Bloodthirsty Conqueror / Starscape Cleric lose life loop
Please fix the mono black loop that people continue to do, they play Starscape Cleric and then a turn later play Bloodthirsty Conqueror and then you are stuck in a they gain life and you lose life loop by turn 3 and it’s ridiculous. How’s that fun to play against?
16 votes -
weekly and daily rewards don't fully reset
Sunday Dec 21 my rewards for both daily and weekly were reset except it said I had 3 wins. (i haven't played since the reset). Last day I played I had 3 wins. This has happened multiple Sundays in a row and since rewards are weighted highly on your first 4 wins I'm missing out on a lot of gold and gems.
2 votes -
Phases buttons don't show
Phases buttons don't show
2 votes -
Karn's Temporal Sundering
I cannot cast Karn’s Temporal Sundering. I have the mana for it and as far as i can tell nothing on the enemy board is stopping me. Has happened every game I have the carsd and mana. It happend in All-Access Brawl Modified Metagame Challenge please refound.
1 vote -
I have a tutorial message that keeps showing up every time I go to the main page
I have a tutorial message that keeps showing up every time I go to the main page, The message is "what an adventure, etc...."
2 votes -
Arena of Glory
Arena of Glory “haste” mana is used when casting a RR creature even while in full control.
This made it impossible to cast seasoned pyromancer and leave a “haste” red mana up, which was quite relevant in the pictured scenario!
2 votes
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