MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4177 results found
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Broken black deck.
Currently an endless loop broken deck build. If you have "Marauding Blight-Priest" and "Bloodthirsty Conqueror" in play, if either activate, they both keep activating until the opponent has lost the game. This needs fixing.
3 votes -
Game Won't Stay Fullscreen
Whenever I start up a new match or return to the menu after a match, the game exits full screen mode. This is pretty annoying... can we please focus on forcing the game to stay full screen? If it matters, my monitor is 3440 x 1440p.
15 votes -
GreError with 249 tokens
I had a game end in a GreError draw due to 249 Scute Swarm tokens, with Ashaya, Blossoming Tortoise, and some earthbent Forests.
For some weird reason, it hung on the Blossoming Tortoise attack trigger, even though that has nothing to do with the tokens?
(It's a mill/graveyard/return land action, which would have created more tokens, but never got the chance.)249 tokens seems like a reasonable number, so maybe it was the 6 +1/+1 counters on each of them?
There's got to be a way to efficiently store that many tokens and counters, the game engine should be able to handle it.
Also, when there's lots of triggers of the same kind, make them resolve faster, it's not like there's anything special about each one.I had a game end in a GreError draw due to 249 Scute Swarm tokens, with Ashaya, Blossoming Tortoise, and some earthbent Forests.
For some weird reason, it hung on the Blossoming Tortoise attack trigger, even though that has nothing to do with the tokens?
(It's a mill/graveyard/return land action, which would have created more tokens, but never got the chance.)249 tokens seems like a reasonable number, so maybe it was the 6 +1/+1 counters on each of them?
There's got to be a way to efficiently store that many tokens and counters, the game engine should be able…1 vote -
Did not receive end of season rewards/packs
Did not receive end of season rewards. Initially I was shown what rewards would be given but after validation of my selection only A mostly blank screen appears and nothing was awarded
2 votes -
ctrl button crashes game
Pressing ctrl during a match causes the client to freeze and crash. It crashed three times in a single game for me.
2 votes -
The stacked indestructible effects of Gilt-Leaf's Embrace do not work
The indestructible effect of The Gilt-Leaf's Embrace, cast in response to an opponent's turn Feed the Flames spell, did not work. The outcome of the game changed
1 vote -
bug na gameplay de um draft
estava jogando um draft, e logo no inicio da partida, no primeiro turno do meu oponente que era o primeiro a jogar, uma carta do meu deck foi para o grave, sem nem ter começado o jogo, e durante o turno do oponente. ele passou o turno, eu baixei minha primeira land, e quando passei o turno para o mesmo, uma carta foi descartada da minha mao (???), eu tinha 7 na mão neste momento, nao tinha usado nenhuma magica nem nada. como se não bastasse, após isso, não consegui conceder a partida, tive que fechar o programa direto. Perdi minha partida no evento, e fico sem entender o que pode ter acontecido.
estava jogando um draft, e logo no inicio da partida, no primeiro turno do meu oponente que era o primeiro a jogar, uma carta do meu deck foi para o grave, sem nem ter começado o jogo, e durante o turno do oponente. ele passou o turno, eu baixei minha primeira land, e quando passei o turno para o mesmo, uma carta foi descartada da minha mao (???), eu tinha 7 na mão neste momento, nao tinha usado nenhuma magica nem nada. como se não bastasse, após isso, não consegui conceder a partida, tive que fechar o programa direto. Perdi…
2 votes -
There is a "Conexion to the server problem"
There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on
2 votes -
Internet malfunction
I don't know what happened, I've been playing games online all day and my internet is fine
but the game kept acting as if internet was off and it was not and it kept kicking me out of quick draft games, which I lost 3 games due to this problem, in one instance I was winning a match it kicked me out of it and when I tried to get back in the game it made me start another game but it didn't count as a loss for lost time either because it would have been my 3rd loss2 votes -
Null abilities of dryad of the ilysian grove with witness protection
When I use Witness Protection on my opponent's Dryad of the Ilysian Grove for some reason it doesn't null the effect Dryad gives to my opponents lands. My opponent can still use the lands as if they were any type.
1 vote -
Ketramose does not draw a card when exiling via aang's iceburg
Ketramose does not draw a card when exiling via aang's iceburg
1 vote -
Myr Battlesphere
Was playing MTG Arena, had a myr battlesphere attacking, i tapped the 4 myr to use its ability to give itself +X/0 and deal damage to a player or planeswalker. It didnt allow me to target the planeswalker with the ability and targeted the player instead without asking for target confirmation.
2 votes -
Change Daily/weekly WINS structure as well as daily quests
Title sums it up pretty well. Attacking with 45 creatures can take ages when playing against the algorithm, queue up with an aggro/token deck, 90% of what you'll play against is discard or control and you get to attack with 2-3 things a game before they boardwipe or counter, or kill or discard all your threats.
Playing 25-35 lands. sure it happens naturally but land *****, bad rng, etc. can result in 2-3 lands a game sometimes before losing on turn 4.
Playing 30 creatures, just so fricken slow.
And the most egregious of all of them! Drum roll please. DAILY AND WEEKLY WINS.
I've had loss streaks in standard play with meta, jank, etc decks of 8-10 games, switch to starter deck and my opponent gets a perfect draw 3-5 games in a row. Now i've been playing this game for an hour and dont even have a win yet, and not counting games I didnt play because the shuffler gave me no lands in a 24 land deck, and then a 1 lander after mulligans.
It sucks to play a game, something you are supposed to be enjoying, whose quests primarily enforce playing until you win, to get the most exp and rewards, for over an hour, and make zero fricken progress.
And then you tack that on to two of the 'weekly' recurring quests. Daily and weekly wins. So please for the love of the community and players, change this to games played. Require like 3-4 turns before credit is given. Because as it stands, it's just frustrating and dumb.
Title sums it up pretty well. Attacking with 45 creatures can take ages when playing against the algorithm, queue up with an aggro/token deck, 90% of what you'll play against is discard or control and you get to attack with 2-3 things a game before they boardwipe or counter, or kill or discard all your threats.
Playing 25-35 lands. sure it happens naturally but land *****, bad rng, etc. can result in 2-3 lands a game sometimes before losing on turn 4.
Playing 30 creatures, just so fricken slow.
And the most egregious of all of them! Drum roll please. …
3 votes -
teleportation circle is being triggered twice per card at the end of each turn
im playing against a deck thats using teleportation circle and some other cards that do stuff when they enter like agent of treachery etc and he has 3 teleportation circles out and each one is happening twice at the end of his turn every time. he also had aether channeler and yshtola rhul. not sure which of these is causing the bug to go off and trigger the teleportation circles twice but you need to look into that...he also had barrin, tolarian archmage.
1 vote -
“Missing” daily challenge
Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.
Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.
As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that do not belong to me or are not authorized by me.
If this is an account bug, please fix it. If, on the other hand, you detect logins from devices other than an iPad (iOS), I ask you to block the access, as they are not devices authorized by me or that belong to me. I have not granted or shared my login credentials with third parties, so I would like you to take action to prevent my account from being used improperly on other devices.
Additional details:
– the challenge that is marked as completed is always the first one at the bottom left, as shown in the screenshot I am attaching.
– the completion time is around 6:00 a.m. (Italy).I hope the issue will be resolved. Thank you in advance for your attention and for your prompt action. Good work to the whole team. See you soon!
Federico
Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.
Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.
As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that…
0 votes -
reaping willow ability unable to trigger
I was unable to remove tokens from my reaping willow during the sorcery phase of my turn despite having tokens on the creature and the available mana to cast it. i tried 3 turns in a row to do this and was unable to remove the counters to bring creatures back from the graveyard.
2 votes -
Opponent doesn't make move during tutorial
A few times now, during the tutorials, my opponent will simply not make their move. The game still responds (I can view card details, access menu, etc), but the opponent simply sits there doing nothing, and I have to relaunch the game and hope it doesn't bug out again.
This is on Android.
2 votes -
Nine lives
When using the enchantment nine lives, some sources of damage, such as bandit’s talent, can still kill the player through damage rather than counters. As the language in nine lives states “source of damage” this should include effects such as bandit’s talent level 1 “you take two damage if you have <= 1 card in hand”. However atm it is possible to die by damage with nine lives and this card.
1 vote -
Sultai Devotee Ability Not Working Properly
The cards ability should let you pay 1 mana of any color, to then have a Swamp, Forest, or Island available. Unfortunately, no matter how many times I pay the 1, the ability doesn’t trigger.
1 vote -
Refund of coins or gems for 0-3, 1-3, 2-3, or 3-3 in drafts
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. This would also attract more players to MTGArena and encourage them to try out unusual drafts that they would not otherwise use because they feel the gems/coins are too valuable (it should be noted that it takes around 10-15 days to earn 10,000 coins).
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. This would also attract more players to MTGArena and encourage them to try out unusual drafts that…
2 votes
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