MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9586 results found
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vault rewards isn't working
Vault icon is lit up and rewards are at 102%. When going to click on "vault rewards" icon to receive rewards. Game goes to loading screen and then just spins back to home page. No rewards received. Icon still lit up to display rewards are available.
3 votes -
Test of Endurance achievement bugged
I reached 50 life in a starter deck duel (against another player) but did not receive the achievement. I am playing on a Mac, if that's relevant.
3 votes -
Cant claim vault progress
There is a treasure chest icon after getting 100% vault progress, but when I click it I just get Waiting for server... and then back to the home screen and nothing happened.
3 votes -
Petition for wildcard refund
Dear support,
Few days ago I crafted all the banned brawl cards cause i thought we will get wildcard refund for each of them. Didnt know that doesnt work for this format. So i basically lost 12 rare and 4 mythic wildcards. Can you please undo the action of crafting those cards on my account. Would really appreciate it. Thanks in advance.
Kind regards,
MIlos Bilanovic3 votes -
Cid, Timeless Artificer Effect Not Working
was giving no bonuses for any of the Cid’s or other artificers in my graveyard to my artificial creatures
6 votes -
traveling chocobo
I played a fat chocobo with a traveling chocobo in the field, and the traveling chocobo didn´t trigger the additional enter the battlefield of the fat chocobo. I did twice in the same game but it never trigger the additional time.
4 votes -
Unable to open vault despite being over 100%
My vault progress is currently above 100%. However, when I click it to open the screen goes black and shows the message"Waiting for server"for a few seconds and then goes back to the front page of Arena without the vault having openend and with no wildcards being added to my collection.
Restarting the game does nothing as the same thing just happens again.
3 votes -
Uharis the Stormspinner is not performing correctly. It is not triggering for graveyard creatures being cast.
According to the text is should even trigger on itself if it was cast from the graveyard.
3 votes -
Pay the gems in IOS but not received the gems, the IOS store seems like have a bug.
Pay the gems in IOS but not received the gems, the IOS store seems like have a bug after update.
4 votes -
Brawl not working
Brawl games just wont start. It gets stuck and loads infinitely tried to restart and troubleshoot it, but the problem remains.. I am using an iphone. How can I dolce this? It only happens with brawl games
9 votes -
Yargle achievements
Yargle achievements not advancing!!!
5 votes -
getting no lands in games
my deck has 39 lands and 8-10 mana dorks and still i cant pass the fifth mana in 10 games in a row.
please fix your game. its trash right now
2 votes -
fiery covenant abaility
I casted fiery covenant targeting 3 creatures but it didnt let me pay de life and it casted for 0 instead.
2 votes -
Simplified Version Default
How on earth does this make any sense?
I can get a card style of a card in JAPANESE but I can’t get the retro brothers war artifacts in the regular frame.
I can’t read the robe of stars and there is no option for the regular edition.
Why have “hide alternate styles” if it does nothing?
You already have “view simplified” as an option when I tap the card but that should be a DEFAULT without the need for me to tap.
When the final fantasy and avatar cards with 99.99% art and I can’t read them? It makes no sense.
In addition, those versions requiring mythic wildcards is borderline predatory business practice when some are COMMONS.
In a digital client like arena I should be able to view any version of a card.
I don’t like the old frame and I hate the universes beyond frame. I want to READ my cards.
Make it a version or a card style but I want the simplified version for ALL CARDS. I want the classic frame. Regular magic cards. That isn’t a lot to ask for.
How on earth does this make any sense?
I can get a card style of a card in JAPANESE but I can’t get the retro brothers war artifacts in the regular frame.
I can’t read the robe of stars and there is no option for the regular edition.
Why have “hide alternate styles” if it does nothing?
You already have “view simplified” as an option when I tap the card but that should be a DEFAULT without the need for me to tap.
When the final fantasy and avatar cards with 99.99% art and I can’t read them? It makes…
1 vote -
Vault Progress wrong or not working
Vault progress is showing that it's full but when I click to redeem it it brings the waiting for server loading screen then it goes away with nothing happening. I don't remember if I had filled the vault progress or not so could be a visual bug.
2 votes -
unable to purchase anything from the store
Unable to purchase anything from the MTGArena store for the past two weeks or so.
I´ve tried various debit/credit cards, Paypal won´t go pass the "confirm you´re a human" step.
I reinstall the game and nothing seems to work!3 votes -
Got gems from Stellar Sights card in EOE when not all owned
Today when I opened an EOE booster, I got an EOE rare and bonus Stellar Sights one which got replaced by 20 gems, saying I owned all of them.
But that is not the case.3 votes -
Banned cards alchemy std
Banned cards still showing up in alchemy ranked...
1 vote -
arena
I was playing in the All-Access Brawl Modified Metagame Challenge. My opponent cast a Witherbloom Command with the first and third modes, targeting themselves and my Siren Stormtamer. I sacrificed my Siren Stormtamer to counter the spell, but it still resolved, milling them for 3 and returning a land to their hand. Though a minor interaction, this interaction did contribute to me losing the game.
Now, I understand that, by sacrificing my Siren Stormtamer, it was no longer on the battlefield, but afaict the Witherbloom Command was still targeting a creature I controlled, as targets are announced on cast, and therefore the spell should have been countered and not resolved.
I am an incredibly skilled wizard and therefore have no doubt I will still win out the event, but this still feels like an unearned loss—assuming I'm correct on how the rules work.
Should this come up again: Am I just misunderstanding the rules here, or did the client not behave as it should have?
I was playing in the All-Access Brawl Modified Metagame Challenge. My opponent cast a Witherbloom Command with the first and third modes, targeting themselves and my Siren Stormtamer. I sacrificed my Siren Stormtamer to counter the spell, but it still resolved, milling them for 3 and returning a land to their hand. Though a minor interaction, this interaction did contribute to me losing the game.
Now, I understand that, by sacrificing my Siren Stormtamer, it was no longer on the battlefield, but afaict the Witherbloom Command was still targeting a creature I controlled, as targets are announced on cast, and…
1 vote -
Time to do all actions are to low. Animations and forced priority passes consumes a lot of time
I'm playing omniscience draft and am experiencing a lot of problems with the timers.
- There are a LOT of game actions in this format
- The board gets cluttered really fast. More sprites = lagging.
- Due to waterbending all players constantly have actions to do, which consumes timer when having to pass on every game action the opponent do. Thus, it is not possible to accumulate additional game timers. Even when autopassing this will not work as for every new action opponent do I still have to actively pass.I have now lost several games due to not being able to perform my game actions. The lag, the cluttered game states and the animations makes the game unplayable. When trying to figure out which permanent is which, the game concludes that my time is up and I have to attack. I literally am trying to waterbend my exiled card (exiled by Hama, the Bloodbender), followed up by playing my Invasion Tactics for the win and suddenly I am in declare attackers. Try desperatly to gain full control in order to respond to the attack triggers (I want to sac clues to grow my attacking creature to Obsessive Pursuit), but triggers resolves and only then the game realizes I want to keep priority, which is of course to late.
Suggested solution:
- Game actions need to add time to the clock. I am not playing slow, I am just doing a lot of things.
- All features causing lag need to be possible to turn off. Especially animations. Stop splashing my screen because I am waterbending, no one cares.
- Time consuming formats need longer timers, especially Omniscience draft.
- The forced priority passes are good, we need them in order to know what we pass on. Some abilities are however constantly on and are tedious. E.g. crew mechanic which is always available (even when the vehicle is a creature). We need a way to be able to play Magic also when these are on the board without all time being consumed.Edit:
I always have issues when I try to add a log file to error reports. Usually it works to update the submitted report and add it then. This time that doesn't work.I'm playing omniscience draft and am experiencing a lot of problems with the timers.
- There are a LOT of game actions in this format
- The board gets cluttered really fast. More sprites = lagging.
- Due to waterbending all players constantly have actions to do, which consumes timer when having to pass on every game action the opponent do. Thus, it is not possible to accumulate additional game timers. Even when autopassing this will not work as for every new action opponent do I still have to actively pass.I have now lost several games due to not…
1 vote
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