MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9656 results found
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Why do I get a losing streak whenever I get to Platinum 3 when playing ranked, it has happened 10 times in a row?
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a Tibalt's Trickery deck. I got 2 wins into Platinum 3 and had a 4 game losing streak before I quit.
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a…
2 votes -
Timer stuck on waiting for mulligan
2025.49.20.9003.1156372
Stuck on waiting for mulligan for about 15+ mins
6 votes -
Test of Endurance Achievement Broken / Not Awarded
Starter Deck duel and I reached 51 health. Achievement not awarded.
13 votes -
Large Hand Bug
When you have many cards in hand, Arena won’t allow you to scroll through them on IOS to let you get to the cards you need.
1. I used the -8 ability of Kasmina, Enigma Sage to tutor for Enter the Infinite, drawing my deck and putting a card on top.
2. iPad, IOS
3. Once my hand is full, whenever I tap on a card to try to drag it out, instead I can only access the middle of my hand, regardless of which card I clicked on. (This is in attempt to play Thassa’s Oracle and win)
4. When tapping on a part of my hand, even with a lot of cards in hand, I should be able to access that part of my hand and cast spells from it.When you have many cards in hand, Arena won’t allow you to scroll through them on IOS to let you get to the cards you need.
1. I used the -8 ability of Kasmina, Enigma Sage to tutor for Enter the Infinite, drawing my deck and putting a card on top.
2. iPad, IOS
3. Once my hand is full, whenever I tap on a card to try to drag it out, instead I can only access the middle of my hand, regardless of which card I clicked on. (This is in attempt to play Thassa’s Oracle and win)
4.…18 votes -
unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.
unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.
Mac OS. Epic Games Launcher
3 votes -
vault
Unable to open vault at 102%. Loading flashes for a couple of seconds.
3 votes -
Card styles broken for Arena Anthology 3 cards
others have brought up this bug with cards like ulamog infinite gyre and the 15cmc emrakul, but cards like chain lightning and noble hierarch bugged as well
2 votes -
Unable to activate Floodpits Drowner ability
I am unable to activate the activated ability of Floodpits Drowner. I have had the problem in every single one of the games I have used this card. This effectively renders the card useless.
3 votes -
Ban Bloodthirsty Conquerer
Bloodthirsty Conquerer needs an immediate ban. There are numerous cards that make it go infinite.
In the last game I played, my opponent was down to 2 lives. They played a card that allowed them to gain one life and I had to sit there and watch my lives drain to 0.
Infinite combos should be banned in standard, and many people are exploiting this just as they did Leyline of Resonance.
20 votes -
Would Yu Guys or Gals Consider a Tieng~VIet Language Barrier, $ORRY 4 N-E Kon~Phuzion~Con-Nun-Drum Cause 4 my Que$T to Plane~Z-z-Z~Walk!!!!!
Do You Guys Print inTieng Viet?????????????
1 vote -
dragonfly
I cast Ember Island Production, copying my Dragonfly Swarm, but the token did not have the 2nd ability of “This creature's power is equal to the number of noncreature, nonland cards in your graveyard”, so it was only a 4/4 that did not have extra power due to the instants and sorceries in my graveyard.
1 vote -
Forced draw in won games with badger mole, agatha's, and sleep-cursed fairy
When you have 2+ badger moles with an earthbent land and a sleep-cursed fairy in agatha's soul cauldron, you can get infinite mana by tapping the land for 3+ mana and untapping it for 2 mana. I have lost at least 2 games, including the most recent one, because after making about 20 mana the game warns me about a draw. Even after playing a card, it remembers the draw warning and ends the game. I was guaranteed victory with a mindspring merfolk to draw my whole deck then playing a goldvein hydra. Please don't give the warning if your mana is increasing. At the very least, please reset the warning completely if I play a card. The lof file had to be put in the comments.
When you have 2+ badger moles with an earthbent land and a sleep-cursed fairy in agatha's soul cauldron, you can get infinite mana by tapping the land for 3+ mana and untapping it for 2 mana. I have lost at least 2 games, including the most recent one, because after making about 20 mana the game warns me about a draw. Even after playing a card, it remembers the draw warning and ends the game. I was guaranteed victory with a mindspring merfolk to draw my whole deck then playing a goldvein hydra. Please don't give the warning if your…
1 vote -
Collective Resistance
Scenario:
Me: Llanowar Loamspeaker is in play
Them: Nowhere to Run is going to be placed on Loamspeaker. This would kill him.
Me: I play Collective Resistance, which should stop Nowhere to Run as the card states my creature, Loamspeaker, would become hexproof, yet Nowhere to Run wins the battleIs this right?
1 vote -
Shuffler & Matchmaker are obviously manipulated
Fix Shuffler & Matchmaker. One of 60 getting drawn in opening hand and the mulligan? not once but twice in the same 6 session? WTF?? also ensuring that I am matched against a graveyard exile deck every single time I use a reanimation deck? Or a artifact destruction when using an artifact deck? What a toxic pile of burning dog shite this game is - and always was - it's obvious that they do not read these comments or anything else you send to them, the same auto responses to any questions. What a farce - maybe there will be a massive hack and their grift of the mentally deficient players that spend money on this abortion will end.
Fix Shuffler & Matchmaker. One of 60 getting drawn in opening hand and the mulligan? not once but twice in the same 6 session? WTF?? also ensuring that I am matched against a graveyard exile deck every single time I use a reanimation deck? Or a artifact destruction when using an artifact deck? What a toxic pile of burning dog shite this game is - and always was - it's obvious that they do not read these comments or anything else you send to them, the same auto responses to any questions. What a farce - maybe there will be…
1 vote -
Emrakul, The World Anew Madness Cast Issue Arena
I cast Refute to counter a spell and had six untapped islands available after the cast, in the discard selection I discarded Emrakul, The World Anew, it gave the option to Madness cast for six, but it would not allow me to pay using my six islands. As far as I know the 6 colorless mana is not restricted from being paid for by colored mana, I believe a bug has the system in Arena thinking that it specifically has to be “colorless” mana. If this could get resolved that would be fantastic.
1 vote -
Lifelink Not working
I had the bat that gain life upon attack. Controlled the opponents creature with the enchantment that takes their creature and provides a +1, 0 and lifelink. I attacked and only got the +1 for the bat's lifelink and nothing for the enchantment effect. Should of gained +3 total.
4 votes -
vault rewards isn't working
Vault icon is lit up and rewards are at 102%. When going to click on "vault rewards" icon to receive rewards. Game goes to loading screen and then just spins back to home page. No rewards received. Icon still lit up to display rewards are available.
3 votes -
Test of Endurance achievement bugged
I reached 50 life in a starter deck duel (against another player) but did not receive the achievement. I am playing on a Mac, if that's relevant.
3 votes -
Cant claim vault progress
There is a treasure chest icon after getting 100% vault progress, but when I click it I just get Waiting for server... and then back to the home screen and nothing happened.
3 votes -
Petition for wildcard refund
Dear support,
Few days ago I crafted all the banned brawl cards cause i thought we will get wildcard refund for each of them. Didnt know that doesnt work for this format. So i basically lost 12 rare and 4 mythic wildcards. Can you please undo the action of crafting those cards on my account. Would really appreciate it. Thanks in advance.
Kind regards,
MIlos Bilanovic3 votes
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