MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8841 results found
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Product suggestion
Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in constructed. I use the same decks on all my accounts and they can be 65% win rate or 10% win rate, depending on how you start me out. I wish there was a way we could proxy draft for something like 2k gold. The card collection I could get from wildcards and pack purchases. Thank you for reading this. I hope there is a way you could work on these issues.
Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in…
1 vote -
Unable to do anything after reconnection causing to lose
Unable to do anything after reconnection causing to lose the 3th game of draft. The worst is that game was a 30min game battle to the last resource, that I would have won because: He had 2 cards in deck, I had 1 (that I surveiled on top, was a run away together), he had no cards in hand and I had a counterspell with mana open to cast whatever topdeck he had, I also had enough blockers to prevent all damage to me on board (even if I had only 1 hp). I had the Maralan in play so the strategy would have be pass turn counter whatever topdeck block all the damage in my turn draw the run away bounce Maralen (or an other faerie) play her again exhile the last card of the opponent deck pass the turn and win from him drawing an empty library, no conunterplay possible. I pass the turn and I got disconnected instade so I reconnected during the block step, so still in time for save the game with 2 timout avaiable, but... the bug makes that I couldn't declare any blockers or select anything exept the chat "hello/good game/..." not very useful in that moment. Since draft is not free I want back my money or at least some gems for the bug lost.
Unable to do anything after reconnection causing to lose the 3th game of draft. The worst is that game was a 30min game battle to the last resource, that I would have won because: He had 2 cards in deck, I had 1 (that I surveiled on top, was a run away together), he had no cards in hand and I had a counterspell with mana open to cast whatever topdeck he had, I also had enough blockers to prevent all damage to me on board (even if I had only 1 hp). I had the Maralan in play so…
1 vote -
Changeling retaining all creature types after losing abilities
I played Flock Imposter, and then played Abigail, Eloquent First Year. Flock Imposter had the "changeling" ability greyed out but still said in the type line "Creature - Shapeshifter (All)" given that changeling is an ability it should have lost the "(All)" creature types. Unsure if its visual only or gameplay too.
1 vote -
MTGA.exe is not responding during Win11 PC PickTwoDraft
During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll try to submit it with only the log, or without attachments, and add them later.
Thanks in advance.During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll try to submit…1 vote -
Booster tutor putting card in graveyard
While playing powered cube traditional draft, I cast booster tutor onto a mostly empty board on an early turn. The tutor resolved and I selected Nethergoyf, while deliberating about other cards. After clicking confirm, the newly selected Nethergoyf was in the graveyard immediately rather than my hand. There did not appear to be any card effects that could have caused this. I took a while to pick the Nethergoyf, but I had the card selected, and I didn't have so many cards in hand as to need to discard it to hand size after a timeout, so I don't understand how it ended up in the graveyard. Messed up my game pretty badly.
While playing powered cube traditional draft, I cast booster tutor onto a mostly empty board on an early turn. The tutor resolved and I selected Nethergoyf, while deliberating about other cards. After clicking confirm, the newly selected Nethergoyf was in the graveyard immediately rather than my hand. There did not appear to be any card effects that could have caused this. I took a while to pick the Nethergoyf, but I had the card selected, and I didn't have so many cards in hand as to need to discard it to hand size after a timeout, so I don't understand…
3 votes -
Mythic and rare alchemy card nerf
They should return our wild cards for the mythic and rare alchemy cards they just made useless. It takes many hrs of gameplay and/or money to earn those cards and build a deck around them.
2 votes -
Kozilek's Command was allowed to create tokens
He had Chalice at 2, my Counterspell and Get Lost were being countered of course, but his Kozilek's Command was allowed to create tokens.
2 votes -
earthbend bug
During my event i casted a wrath effect on the board and the opponent had an effect that would allow him to earth bend ONCE when a creature dies but instead they earthbent like 20 times, allowing them to animate their entire land base. This is NOT how the card was intended to work at all. thus the card bugging out costed me the Game. this was in the Qualifiers so you are only allowed 1 Loss and if they opponent goes 1st in this format You cannot EVER win. Thus the format was rigged and the bug cost me the Entire event
During my event i casted a wrath effect on the board and the opponent had an effect that would allow him to earth bend ONCE when a creature dies but instead they earthbent like 20 times, allowing them to animate their entire land base. This is NOT how the card was intended to work at all. thus the card bugging out costed me the Game. this was in the Qualifiers so you are only allowed 1 Loss and if they opponent goes 1st in this format You cannot EVER win. Thus the format was rigged and the bug cost me…
2 votes -
TOXIC PLAYERBASE
TOXIC PLAYERBASE - 85% of all players are so toxic - roping every single turn - then emote spam then rope - New to arena and am not playing it much anymore - what a toxic cesspool
2 votes -
Avatar: The Last Airbender Infinite Loop
A player can create an infinite loop using "Appa, Steadfast Guardian" "Aang, Swift Savior" and "Airbender Acension." I believe they could theoretically keep the game going on for forever if they so wanted. They can also create infinite 1/1 tokens using this loop. This exploit, mechanic, what have you, is not fun and ruins the gaming experience.
3 votes -
Brawl opponent comboed for 15+ minutes without clenching a victory but somehow won?
Oppoent comboed around for 15+ minutes without killing me but once it was my turn I default lost when I started my turn despite having a solid shot of winning during said turn
2 votes -
Games Download of 11GB every time I open the game
Since EoE release, almost every time I open the game, it asks me to download 11gb of content. When it doesn't, it is stuck at "Initializing Localization Database" (I waited for almost an hour and nothing happened) until I reopen the game, at which point it starts the 11GB download again.
I've tried reinstalling the game multiple times to no avail.
I'm on M1 MacBook Pro with MacOS Sequoia.
7 votes -
Unable to reconnect
I am unable to log in to game just shows me the connection lost screen and I click reconnect but, will not connect.
9 votes -
Trying to log in. Says can’t connect to server. I checked status it said everything’s operational. I tried logging out and back in as well
Trying to log in. Says can’t connect to server. I checked status it said everything’s operational. I tried logging out and back in as well
8 votes -
I can't use my smeagol deck in brawl because I can't have duplicates of nazghul?
I have 9 nazghul in my smeagol brawl deck per it's own description of how the card functions and the deck worked just fine yesterday. Here is the full listing.
Commander
1 Sméagol, Helpful Guide (LTR) 231Deck
1 Urborg, Tomb of Yawgmoth (PIO) 118
1 Command Beacon (FCA) 64
1 Lotus Cobra (J25) 685
1 Heroic Intervention (KLR) 161
1 Tireless Provisioner (MH2) 180
1 Scute Swarm (ZNR) 203
1 Mox Amber (BRR) 35
1 The Great Henge (ELD) 161
1 Rampaging Baloths (FDN) 645
1 Gollum, Patient Plotter (LTR) 84
1 Gollum's Bite (LTR) 85
1 Claim the Precious (LTR) 81
1 Virtue of Persistence (WOE) 115
1 Birds of Paradise (BLC) 81
1 Dúnedain Rangers (LTR) 159
1 The Ring Goes South (LTR) 186
1 Bombadil's Song (LTR) 154
9 Swamp (FIN) 300
1 Bojuka Bog (WWK) 132
1 Chocobo Racetrack (FIN) 179
1 Call of the Ring (LTR) 79
1 Inherited Envelope (LTR) 242
9 Nazgûl (LTR) 339
1 A-Druid Class (AFR) 180
1 A-Haywire Mite (BRO) 199
1 Cursebound Witch (Y22) 24
1 Gix, Yawgmoth Praetor (BRO) 95
1 Binding the Old Gods (KHM) 206
1 Kaya's Ghostform (WAR) 94
1 Strangled Cemetery (DSK) 268
1 Witch's Cottage (ELD) 249
1 Bitterblossom (WOT) 27
1 Primeval Bounty (FDN) 644
1 Invasion of Fiora (MOM) 114
1 Woodland Chasm (KHM) 274
10 Forest (FIN) 306
1 Kenrith's Transformation (ELD) 164
1 Realmbreaker, the Invasion Tree (MOM) 263
1 Rise of the Dark Realms (FDN) 183
1 Nissa, Resurgent Animist (MAT) 22
1 Breach the Multiverse (MOM) 94
1 Sam's Desperate Rescue (LTR) 105
1 Deadly Dispute (FCA) 33
1 Tarrian's Journal (LCI) 126
1 Liliana, Dreadhorde General (FDN) 176
1 Phyrexian Arena (FDN) 180
1 Boseiju, Who Endures (NEO) 266
1 Altar of Dementia (BRR) 3
1 Ashnod's Altar (BRR) 4
1 Hive of the Eye Tyrant (AFR) 258
1 Mythweaver Poq (Y24) 19
1 Ilysian Caryatid (ANB) 98
1 Conduit of Worlds (ONE) 163
1 Chromatic Lantern (BRR) 10
1 Command Tower (ANB) 118
1 Sheoldred, the Apocalypse (DMU) 107
1 Diabolic Intent (BRO) 89
1 Arcane Signet (ANB) 117
1 Bloodghast (DFT) 77
1 Llanowar Elves (M19) 314
1 Elvish Mystic (M14) 169
1 Verdant Catacombs (SPG) 113
1 Lair of the Hydra (AFR) 259
1 Phyrexian Tower (MH3) 303
1 Underground Mortuary (MKM) 271
1 Wastewood Verge (DFT) 268
1 Llanowar Wastes (BRO) 264
1 Jungle Hollow (DFT) 256
1 Dust Bowl (OTP) 65
1 Temple of Malady (FDN) 700
1 Demolition Field (BRO) 260
1 Festering Gulch (OTJ) 257
1 Zanarkand, Ancient Metropolis (FIN) 293
1 Zendikar's Roil (JMP) 448I have 9 nazghul in my smeagol brawl deck per it's own description of how the card functions and the deck worked just fine yesterday. Here is the full listing.
Commander
1 Sméagol, Helpful Guide (LTR) 231Deck
1 Urborg, Tomb of Yawgmoth (PIO) 118
1 Command Beacon (FCA) 64
1 Lotus Cobra (J25) 685
1 Heroic Intervention (KLR) 161
1 Tireless Provisioner (MH2) 180
1 Scute Swarm (ZNR) 203
1 Mox Amber (BRR) 35
1 The Great Henge (ELD) 161
1 Rampaging Baloths (FDN) 645
1 Gollum, Patient Plotter (LTR) 84
1 Gollum's Bite (LTR) 85
1 Claim the…8 votes -
Told I have too many of a "you may run any number" cards
Playing on PC. Building a brawl deck with cards that allow an unlimited number (ie relentless rats, hare apparent). I get a notification when building that I have too many of a card. Further, all decks I already had that run those cards have been deleted.
9 votes -
Foundations Decks have missing cards
I just updated the game today and got the New Player Decks on my Inbox, but I didn't get all the copies of the cards on the decks and as such some have missing cards. For example the Path of Power deck is missing Temple of Abandon
29 votes -
Did Not Update Deck
Updated my deck but did not update causing me to play with the wrong lands (swamps instead of forests) and preventing me from playing certain cards
2 votes -
Land Bug
Land descriptions or icons are gone.
2 votes -
Kavaero Mind-Bitten / Superior Spider-Man not working with new evoke elemental ETB
An example of this interaction not working correctly would involve a new evoke elemental, for example Deceit, being in the graveyard. When casting Kavaero copying Deceit with 2 blue and 2 black spent once it enters as the elemental, the elementals "When this creature enters the battlefield if 2 of x mana was spent to cast do this" does not trigger. This interaction works in paper as rather than a cast trigger the elemental has an enter the battlefield trigger which should indicate that it works with Kavaero, which it currently does not in arena.
Please fix this as this boils down to him becoming a 4 mana cmc 4/4.
An example of this interaction not working correctly would involve a new evoke elemental, for example Deceit, being in the graveyard. When casting Kavaero copying Deceit with 2 blue and 2 black spent once it enters as the elemental, the elementals "When this creature enters the battlefield if 2 of x mana was spent to cast do this" does not trigger. This interaction works in paper as rather than a cast trigger the elemental has an enter the battlefield trigger which should indicate that it works with Kavaero, which it currently does not in arena.
Please fix this as this…
2 votes
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