MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9643 results found
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Why do I get a losing streak whenever I get to Platinum 3 when playing ranked, it has happened 10 times in a row?
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a Tibalt's Trickery deck. I got 2 wins into Platinum 3 and had a 4 game losing streak before I quit.
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a…
2 votes -
Timer stuck on waiting for mulligan
2025.49.20.9003.1156372
Stuck on waiting for mulligan for about 15+ mins
6 votes -
Test of Endurance Achievement Broken / Not Awarded
Starter Deck duel and I reached 51 health. Achievement not awarded.
13 votes -
Large Hand Bug
When you have many cards in hand, Arena won’t allow you to scroll through them on IOS to let you get to the cards you need.
1. I used the -8 ability of Kasmina, Enigma Sage to tutor for Enter the Infinite, drawing my deck and putting a card on top.
2. iPad, IOS
3. Once my hand is full, whenever I tap on a card to try to drag it out, instead I can only access the middle of my hand, regardless of which card I clicked on. (This is in attempt to play Thassa’s Oracle and win)
4. When tapping on a part of my hand, even with a lot of cards in hand, I should be able to access that part of my hand and cast spells from it.When you have many cards in hand, Arena won’t allow you to scroll through them on IOS to let you get to the cards you need.
1. I used the -8 ability of Kasmina, Enigma Sage to tutor for Enter the Infinite, drawing my deck and putting a card on top.
2. iPad, IOS
3. Once my hand is full, whenever I tap on a card to try to drag it out, instead I can only access the middle of my hand, regardless of which card I clicked on. (This is in attempt to play Thassa’s Oracle and win)
4.…18 votes -
unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.
unable to make purchases in arena store. just spins the "contacting server" screen. still able to play games.
Mac OS. Epic Games Launcher
3 votes -
vault
Unable to open vault at 102%. Loading flashes for a couple of seconds.
3 votes -
Card styles broken for Arena Anthology 3 cards
others have brought up this bug with cards like ulamog infinite gyre and the 15cmc emrakul, but cards like chain lightning and noble hierarch bugged as well
2 votes -
Unable to activate Floodpits Drowner ability
I am unable to activate the activated ability of Floodpits Drowner. I have had the problem in every single one of the games I have used this card. This effectively renders the card useless.
3 votes -
Ban Bloodthirsty Conquerer
Bloodthirsty Conquerer needs an immediate ban. There are numerous cards that make it go infinite.
In the last game I played, my opponent was down to 2 lives. They played a card that allowed them to gain one life and I had to sit there and watch my lives drain to 0.
Infinite combos should be banned in standard, and many people are exploiting this just as they did Leyline of Resonance.
20 votes -
Lifelink Not working
I had the bat that gain life upon attack. Controlled the opponents creature with the enchantment that takes their creature and provides a +1, 0 and lifelink. I attacked and only got the +1 for the bat's lifelink and nothing for the enchantment effect. Should of gained +3 total.
4 votes -
vault rewards isn't working
Vault icon is lit up and rewards are at 102%. When going to click on "vault rewards" icon to receive rewards. Game goes to loading screen and then just spins back to home page. No rewards received. Icon still lit up to display rewards are available.
3 votes -
Test of Endurance achievement bugged
I reached 50 life in a starter deck duel (against another player) but did not receive the achievement. I am playing on a Mac, if that's relevant.
3 votes -
Cant claim vault progress
There is a treasure chest icon after getting 100% vault progress, but when I click it I just get Waiting for server... and then back to the home screen and nothing happened.
3 votes -
Petition for wildcard refund
Dear support,
Few days ago I crafted all the banned brawl cards cause i thought we will get wildcard refund for each of them. Didnt know that doesnt work for this format. So i basically lost 12 rare and 4 mythic wildcards. Can you please undo the action of crafting those cards on my account. Would really appreciate it. Thanks in advance.
Kind regards,
MIlos Bilanovic3 votes -
Cid, Timeless Artificer Effect Not Working
was giving no bonuses for any of the Cid’s or other artificers in my graveyard to my artificial creatures
6 votes -
traveling chocobo
I played a fat chocobo with a traveling chocobo in the field, and the traveling chocobo didn´t trigger the additional enter the battlefield of the fat chocobo. I did twice in the same game but it never trigger the additional time.
4 votes -
Firebender Ascension and the Earth King
Firebender Ascension does not trigger when you attack with a creature power 4 or greater while the Earth King is on your battlefield, which should as it is an attack that triggers an ability. It seems Firebender Ascension correctly triggers when an attacking creature triggers its own ability, but not when it triggers the ability of a different creature.
1 vote -
impending is not a creature
if the impending ability specifically states that it's not a creature while it has any time counters on it, why is it that it gains the benefits of when you cast your next creature spell put a +1/+1 counter on it? Does Impending count as a creature or not? If not then why does it get counters ? And if it does why can't it be countered by counter target creature spell? You guys really need to get your act together, instead of worrying so much about trying to rope in new whiney players that wont stay when you have no choice but to balance the game, why not focus on retaining players by fixing the **** in the game , like the many cards that don't follow the rules and how bad the shuffler is?
if the impending ability specifically states that it's not a creature while it has any time counters on it, why is it that it gains the benefits of when you cast your next creature spell put a +1/+1 counter on it? Does Impending count as a creature or not? If not then why does it get counters ? And if it does why can't it be countered by counter target creature spell? You guys really need to get your act together, instead of worrying so much about trying to rope in new whiney players that wont stay when you have…
1 vote -
"Choose a different action, or this game will end in a draw" message in a non-loop situation
My opponent appeared playing a "lifegain" deck. When their graveyard became somewhat large, my opponent cast Raise the Past and returned 11 creature cards: 2 Lifecreed Duo, 3 Hinterland Sanctifier, 4 Essence Channeler, and two more. As 5 creatures had "Whenever another creature you control enters, you gain 1 life." trigger, total of 50 such abilities were put on the stack. Ouch!
Then, MTG Arena started to resolve those 50 triggers one-by-one. Resolving one lifegain ability involves 4 abilities of Essence Channeler to be triggered and resolved one-by-one, so it takes some long time. The situation is not a loop, so the stack would become empty once total of 250 abilities were resolved.
However, after a while, MTG Arena showed a message "Choose a different action, or this game will end in a draw." I just chose to do nothing, and perhaps my opponent, too. After seeing the same message three or four (?) times, the game actually ended in a draw.
Considering this is not a loop, the game should have continued (with my opponet having 50 some life total and 4 of Essence Channler that are now 52/51.)
I consider this is a bug of MTG Arena.
Steps to reproduce the bug
- You play a game against an opponet with a deck containing one or more Raise the Past, two or more Lifecreed Duo, three or more Hinterland Sanctifier, four Essence Channeler, and at least two more creatures (with no lifegain-related abilities )
- Let your opponent somehow send the particular 11 creature cards to their graveyard (and no more creature cards).
- Let your opponent cast Raise the Past.
- You and your opponent choose to perform any other action when asked.
Platform and app version
PC (Windows 11 Pro 25H2 build 26200.7462)
2025.54.0.10689.1214342
Actual results
The game ends in a draw.
Expected results
The game continues.
Relevant screenshots/videos
None available.
Workaround
Either of the players concedes.
My opponent appeared playing a "lifegain" deck. When their graveyard became somewhat large, my opponent cast Raise the Past and returned 11 creature cards: 2 Lifecreed Duo, 3 Hinterland Sanctifier, 4 Essence Channeler, and two more. As 5 creatures had "Whenever another creature you control enters, you gain 1 life." trigger, total of 50 such abilities were put on the stack. Ouch!
Then, MTG Arena started to resolve those 50 triggers one-by-one. Resolving one lifegain ability involves 4 abilities of Essence Channeler to be triggered and resolved one-by-one, so it takes some long time. The situation is not a loop,…
2 votes -
Attack damage takes a long time to animate with protection and 10+ creatures
When I block an indestructible creature with 10+ creatures with protection, the animation is very slow. It took a long time for them all to be done and end the turn. Normally, when many creatures are damaged, the animation is much faster.
2 votes
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