MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4105 results found
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Triskaidekaphile should be banned.
I dont care who disagrees with me but between the first and last experience I had at an irl mtg event and now this on arena. I personally think all win the game car effects should be banned. We were not even 4 turns into a casual historic match and I lose before I can even get anything going cuz he built his deck to instantly get the win condition on that stupid card. 13 cards in hand, win the game. At the one tourney I went to, a guy had a 300+ card deck and 6 turns in played a card that gives the win if you have 250+ in your library. Never went to another event since then. You see what im getting at??? Cards with win game effects kill any desire to even try to have fun. And its a game. Isn't that the whole point? For everyone to have fun? Not for one person to have fun making other people hate the whole game. Sorry for the rant but I stand by my statement and hope others will agree with me.
I dont care who disagrees with me but between the first and last experience I had at an irl mtg event and now this on arena. I personally think all win the game car effects should be banned. We were not even 4 turns into a casual historic match and I lose before I can even get anything going cuz he built his deck to instantly get the win condition on that stupid card. 13 cards in hand, win the game. At the one tourney I went to, a guy had a 300+ card deck and 6 turns in played…
1 vote -
Play Bundle Pricing
I was surprised to see the Play Bundle for Lorwyn Eclipsed is now at $49.99 and includes a few more items, rather than the previous $24.99 price. This now makes the bundle out of a price range that I would be able to afford. Please bring back a lower cost option that still includes the draft or sealed tokens!
3 votes -
Case of the Shattered Pact
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.
TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.This happened on January 12th, at 22:25
I had:
- Case of the Shattered Pact
- Multiple lands and permanents (with every color but white).
- Museum Nightwatch/its detective (white/white blue).Description of the issue
Case of the Shattered Pact didn't solve correctly twice on consecutive turns.
- On turn 1 I controlled four colors via lands.
- I played Museum Nightwatch (White), with the fifth color.
The case didn't solve, so I purposefully chump blocked with the Nightwatch to get the Detective with white, in order to try and solve the case with a new white permanent.
On turn 2 I once again clearly controlled permanents of five different colors (lands + the blue-white token).
I kept the token on the battlefield and expected the case to solve during the end step. It didn't.
Because Case of the Shattered Pact never solved, I was unable to use its ability on subsequent turns.
This was particularly impactful because if the case had solved, my Barbed Servitor would have been able to attack with flying and double strike on my second and third turns after the condition was first met, granting me 4 whole cards, which I never received.
This directly affected my ability to stabilize and compete in the match.
Thanks in advance for your time and for reviewing this report. Please let me know if any additional information is needed.
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.
TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.This happened on January 12th, at 22:25
I had:
- Case of the Shattered Pact
- Multiple lands and permanents (with every color but white). …2 votes -
Power and toughness not showing during gameplay
After downloading the latest update, my game no longer shows the power and toughness for creatures in hand, graveyard, and play.
2 votes -
several turns by player in row
game ended at 08:08 AM GMT+2 on 15th of Jan.
was there a glitch, that allowed opposing player to perform several turns in a row? they did play Alrunds epiphany, but got more than 1 extra turn after the 1st spell2 votes -
Case for an uneaten feast
Case of the uneaten feast was sacrificed during my combat phase yet it did not allow me to resurrect any creatures when land was available. I then had to pass, when I did I was unable to play my commander as well as my left most card, only card the game was allowing me to play was Holy Cow. 4 lands were available, the other creatures in my hand were not surrounded by the blue aura like they should be, only Holy Cow. This is a horrific bug that stops you from using the card effect, and only allows you the use of one card In your hand after the effect ends, please fix this it breaks the match.
Case of the uneaten feast was sacrificed during my combat phase yet it did not allow me to resurrect any creatures when land was available. I then had to pass, when I did I was unable to play my commander as well as my left most card, only card the game was allowing me to play was Holy Cow. 4 lands were available, the other creatures in my hand were not surrounded by the blue aura like they should be, only Holy Cow. This is a horrific bug that stops you from using the card effect, and only allows you…
2 votes -
black screen pc and mobile
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
3 votes -
Not logging wins/progress
Not logging daily wins/achievement progress. I've won easily a dozen or so games and nothing.
3 votes -
Cannot read cards
Hello I cannot read the card names or the creature or spell type or the power and toughness. And on the loading screen the vs. it all appears as squares.
If I want to know a card name and it's power/toughness I now need to already know the card and look it up on Google. That is very hard because the game is ultra diverse right now with boros control, orzhov life hack, mono green landfall ouroboroid, mono black lilliana, and dimir midrange all running top of the game there is too many cards to memorize. It would be easier to read them.
This is on android mtg arena.
Hello I cannot read the card names or the creature or spell type or the power and toughness. And on the loading screen the vs. it all appears as squares.
If I want to know a card name and it's power/toughness I now need to already know the card and look it up on Google. That is very hard because the game is ultra diverse right now with boros control, orzhov life hack, mono green landfall ouroboroid, mono black lilliana, and dimir midrange all running top of the game there is too many cards to memorize. It would be easier…
2 votes -
Arcane epiphany cost reduction
While playing blue red I had 2 human wizards on battlefield, arcane epiphany normally 4 mana, 1 less if you control a wizard then 3, for me def left me frustrated lol had a 2 mana starting hand but a guy that cost 1 and another 2 so figure good enough if I draw land then wasn’t able to buy the card draw when I had 3 and wizards on feild and got destroyed by opponent within next few turns
1 vote -
Game freeze after the cast
Hi, android player here.
since the last update i can't play with my phone anymore.sometimes, when i cast a spell, i can't say a specific one or a specific type, the game freeze, i can't interact with my graveyard or my deck; my companio keeps moving and after some time the timer runs out make me losing the game.
hte only method to not lose the game is restart the application but this means to lose a turn or the game most of the times.
i've tryed to "repair " the game by the client but it was useless.let me know what i have to do, it's benn 2 yesr that i constantly play this game, i enjoy it very much, i reach mithic rank every month and this issue is very invalidant for me to play.
BB
Hi, android player here.
since the last update i can't play with my phone anymore.sometimes, when i cast a spell, i can't say a specific one or a specific type, the game freeze, i can't interact with my graveyard or my deck; my companio keeps moving and after some time the timer runs out make me losing the game.
hte only method to not lose the game is restart the application but this means to lose a turn or the game most of the times.
i've tryed to "repair " the game by the client but it was useless.…
2 votes -
Instant speed priority bugged
Playing on iPad I was storming off in brawl with Ral Crackling wit. Partway through casting all my spells I ran into a problem as the game crashed with me holding priority but unable to act preventing me from triggering my ultimate and setting up a fun turn.
During the game I also experienced priority passing in bad way when I passed priority on an opponents trigger in order to respond after they resolved it I didn’t get priority back and auto passed through to the following main phase allowing my opponent to untap and draw then cast before I could act. The same has also happened in reverse with me waxing mana.
This is a critical issue as players have been trained over years to let stuff resolve then take their end of turn actions as this often matters if there is a decision to make during stack resolution.
Playing on iPad I was storming off in brawl with Ral Crackling wit. Partway through casting all my spells I ran into a problem as the game crashed with me holding priority but unable to act preventing me from triggering my ultimate and setting up a fun turn.
During the game I also experienced priority passing in bad way when I passed priority on an opponents trigger in order to respond after they resolved it I didn’t get priority back and auto passed through to the following main phase allowing my opponent to untap and draw then cast before I…
2 votes -
Android display issue. - reconnect
The screen is full of polygons, this is the second time this happens to me. I don't know about last time, but this time I'm sure it was following a reconnection following Network problems.
2 votes -
Product Suggestion
I found an endless loop that should be banned.
2 votes -
250 card deck and a turn 6 win - what a joke this game has become
What a joke - They really dont care if they know that everyone knows this game is fixed. How can a >.005% chance game ever come to fruition?
a 250 card deck pulls a perfect 6 turn win - each and every card had to be perfectly cast on the exact turn needed with a 4 color blend to win on turn 6
What a complete joke - But no one cares because it seems that there are enough people with money that just keep spending - America has really turned a corner on stupidity, and ran full tilt into the back alley wall.
What a joke - They really dont care if they know that everyone knows this game is fixed. How can a >.005% chance game ever come to fruition?
a 250 card deck pulls a perfect 6 turn win - each and every card had to be perfectly cast on the exact turn needed with a 4 color blend to win on turn 6
What a complete joke - But no one cares because it seems that there are enough people with money that just keep spending - America has really turned a corner on stupidity, and ran full tilt into…
2 votes -
Unable to challenge with a companion
I am unable to play games against friends during challenge matches with a companion in the companion zone. It gets stuck on the loading screen. I do friendly challenges a lot and this is something that’s happened in this specific situation for the last 2 weeks at least
2 votes -
"Entered this turn" tag not being displayed after update.
After last update game i can't keep track of permanents entering because "Entered this turn" tag is not being displayed. Nowadays long turns with several game actions are common and it's easy to forget if a land was played when you don't have one in hand. Not having the means to check this can deter a player of actively pursuing a land draw, ending the turn with alot of unspent mana because it's safer to guarantee some sort of interaction instead of going for the efficient play hitting your lands and having interaction up not knowing if that land can even be played.
After last update game i can't keep track of permanents entering because "Entered this turn" tag is not being displayed. Nowadays long turns with several game actions are common and it's easy to forget if a land was played when you don't have one in hand. Not having the means to check this can deter a player of actively pursuing a land draw, ending the turn with alot of unspent mana because it's safer to guarantee some sort of interaction instead of going for the efficient play hitting your lands and having interaction up not knowing if that land can…
3 votes -
Feedback button.
Please, there's still a lot of friction when submitting program improvements and bug reports. Add a button to the program itself, always visible in all sections where a form opens for submitting feedback. With AI, it's now much easier to categorize all received messages and prioritize them.
2 votes -
App is crashin
Since the update this morning the app doesnt work anymore. It just shows the loading bar and then close itself.
I’m on IPhone 15 but also tried on Google Pixel 10 same problem.
3 votes -
Play Button is disabled in All Formats - Bug
Hello, For over 24 hours now I haven't been able to access any game mode in MTGA (Standard, Brawl, Bot vs. Game, etc.). The "Play" button is disabled in all formats except color Challenge, which works. This started after a disconnection in the middle of a match. I've completely reinstalled the game, cleared the cache, and checked my connection, but the problem persists. I suspect my account is stuck on the server in an invalid state. Could you please check my account status and unlock it? My MTGA username is: Infinitx . Thank you for your help.
3 votes
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