MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3479 results found
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Product Suggestion
Matchmaking for Brawl has got to be better. At this point, I would say it's completely broken.
I play the game a lot, probably too much. But I don't always want to play the meta decks.
I have the current "best" decks for the meta (Ajani/Katara/Rofellos/Tamiyo), and my Ajani deck is actually sitting at around 80% winrate in Brawl since TMNT came out (image attached).
But when I want a change of pace and want to play something different, I shouldn't have to match into the top meta decks with another deck that isn't even close to the same level as them to where it's not even a competition. I don't play against a ton of non meta decks when I'm playing meta decks, so I don't understand why I consistently get matched against the meta myself when I'm not playing the meta myself.
There's no reason for an off meta deck using off meta cards to consistently match into ****-queue. I understand there is personal MMR in play, but I think deck rating should heavily out rate personal MMR so you don't feel like you're out gunned because you want to play a "fun" deck instead of a competitive deck. Brawl isn't a ranked queue, I get it, but at the same time, you shouldn't be matching into a 50 couterspell tuned Tamiyo deck every other match with your silly little foods deck that you're just trying to have fun with.
Matchmaking for Brawl has got to be better. At this point, I would say it's completely broken.
I play the game a lot, probably too much. But I don't always want to play the meta decks.
I have the current "best" decks for the meta (Ajani/Katara/Rofellos/Tamiyo), and my Ajani deck is actually sitting at around 80% winrate in Brawl since TMNT came out (image attached).
But when I want a change of pace and want to play something different, I shouldn't have to match into the top meta decks with another deck that isn't even close to the same level…
1 vote -
Opposition Agent Bug
In a brawl game, I had an Oppostion Agent in play and my opponent had a Sanctum of All. When the Sanctum of All triggered on my opponent's turn, according to Opposition Agent, I should have exiled whatever shrine they choose if they choose to search for one in their library. My opponent did and put one right on the field instead of the game exiling it. I would have uploaded a log from that game but forgot to capture one.
2 votes -
Broken game
First, I have a hexproof yet the opponent is still targeting me and using board wipes even though I have hexproof. There also needs to be a limit of the amount of removal spells in a deck. I don’t have 30 minutes to an hour to play a single game. There are multiple issues within this game and with certain cards that need to be reworked. I suggest finding somebody intelligent enough to fix such issues since you have failed to act on improving the game and player satisfaction.
1 vote -
Check Status
Whenever the website is down the check status option always reports that systems are functional even though they clearly aren’t. My suggestion is that you fix this issue so i actually know when I’m just disconnected from your **** server or because the server itself is down for maintenance again. It gets old waisting my time turning off my laptop just to connect to your server, then find out I can’t connect anyways but with no real explanation. It’s 2026 people, with as much money as WOTC makes off MTG you’d think they can afford to improve issues with server connection by now. Guess they are too bushy trying to make more money trying to keep up with the next release. Figure it out already, rant over!
Whenever the website is down the check status option always reports that systems are functional even though they clearly aren’t. My suggestion is that you fix this issue so i actually know when I’m just disconnected from your **** server or because the server itself is down for maintenance again. It gets old waisting my time turning off my laptop just to connect to your server, then find out I can’t connect anyways but with no real explanation. It’s 2026 people, with as much money as WOTC makes off MTG you’d think they can afford to improve issues with server…
2 votes -
Waiting for Server Response” Causing Lost Draft Picks
Hello,
I am contacting you again because I keep experiencing the same issue and I still have not received any response to my previous report.
During my draft, I was disconnected and stuck on the “Waiting for Server Response” screen for several minutes. Because of this issue, I lost at least 8 draft picks and the draft became impossible to continue correctly.
This has been happening repeatedly lately, and I have video recordings showing the problem every time it occurs. I create Magic content, so I have clear evidence of these disconnects and server issues.
I find this situation unacceptable, especially since I already submitted a similar ticket without any reply.
Would it at least be possible to receive compensation or a refund for the current draft event that was affected by these server issues?
Thank you for your time, and I hope this problem can finally be addressed.
Hello,
I am contacting you again because I keep experiencing the same issue and I still have not received any response to my previous report.
During my draft, I was disconnected and stuck on the “Waiting for Server Response” screen for several minutes. Because of this issue, I lost at least 8 draft picks and the draft became impossible to continue correctly.
This has been happening repeatedly lately, and I have video recordings showing the problem every time it occurs. I create Magic content, so I have clear evidence of these disconnects and server issues.
I find this situation unacceptable,…
2 votes -
Waiting for Server Response” Causing Lost Draft Picks
Hello,
I am contacting you again because I keep experiencing the same issue and I still have not received any response to my previous report.
During my draft, I was disconnected and stuck on the “Waiting for Server Response” screen for several minutes. Because of this issue, I lost at least 8 draft picks and the draft became impossible to continue correctly.
This has been happening repeatedly lately, and I have video recordings showing the problem every time it occurs. I create Magic content, so I have clear evidence of these disconnects and server issues.
I find this situation unacceptable, especially since I already submitted a similar ticket without any reply.
Would it at least be possible to receive compensation or a refund for the current draft event that was affected by these server issues?
Thank you for your time, and I hope this problem can finally be addressed.
Hello,
I am contacting you again because I keep experiencing the same issue and I still have not received any response to my previous report.
During my draft, I was disconnected and stuck on the “Waiting for Server Response” screen for several minutes. Because of this issue, I lost at least 8 draft picks and the draft became impossible to continue correctly.
This has been happening repeatedly lately, and I have video recordings showing the problem every time it occurs. I create Magic content, so I have clear evidence of these disconnects and server issues.
I find this situation unacceptable,…
2 votes -
Green Color Mastery "No, Bigger Than That" not triggering
The Green Color Mastery "No, Bigger Than That" is not triggering properly. The condition to clear it is attack with a creature that has 21 power or greater. Multiple times I have attacked, and usually won, from attacking with Jumbo Cactuar which when it attacks gets +9999/0 which is more than 21 power but it is not triggering to clear this mastery.
1 vote -
I lost my match in single game draft. Because the game froze and I was disconnected,
I lost my match because it froze and disconnected me, this was in limited draft, so It would be nice to be compensated. I have enough trouble winning matches without an automatic loss due to a disconnect.
2 votes -
game froze I lost; might have been intentional, logs included.
Game froze, end task into relaunch failed to reconnect into a game loss as my opponent was about to lose , which would have put us at 1-1. May have been intentional match interference. Logs included from before restart and after restart failed to connect..
2 votes -
Girst, The Hunger Tide Solemnity Bug
When you have a Solemnity in play and Grist, The Hunger Tide enters currently on Arena the Grist dies, but it should not because it is a Planeswalker at that point.
1 vote -
Dovin's Veto
hello , i wrote to you for signal a bug or a cheater , he played collected compagny i had dovin veto in hand and i can't react
2 votes -
Lightning Helix
A spell that deals damage to a single target cannot be used directly on the opponent.
( Lightning Helix - Jeskai Revelation)2 votes -
Incorrect interaction with Shardmage's rescue
I cast Shardmage's Rescue (with flash) in response to my opponent targeting my Veteran Survivor with shoot the sheriff. My Shardmage's rescue should have given my creature hexproof, which would have made it no longer a valid target of my opponent's spell. However, both effects resolved and my creature still died, even though my opponent's spell should have fizzled.
I am playing on Android.
2 votes -
South Wind Avatar's life gain trigger didn't happen on other creature's death, lost me a draft because of it.
South Wind Avatar did not give me life when a creature died and i lost a draft because of it.
Title.
Opponent swung with all.
Traded Zog for his Zog(should have gained 4 life, but gained zero, putting me at -3 instead of +1)2 votes -
bots to be banned and scripting to be disabled.
If to look in to game Enhanched Player logs - there is a enormous amount generated names, which are used, while decks in those bot-scripts used are overpowered combinations, giving the decks uneven win chances as computer-driven game is more steady than human making a mistake here or there.
So my question is - will WoTC do anything in near future to disable scripting and use of bots - along with officially denounce - WoTC using bots by himself.
According to AI analysis - BOTS use millisecond precision in actions, where as human reaction time most cases is 200ms or more.
According same AI analysis from my yesterday from 26 games a 20 games were played possibly vs bots - which is definitely not a dream of human players.If to look in to game Enhanched Player logs - there is a enormous amount generated names, which are used, while decks in those bot-scripts used are overpowered combinations, giving the decks uneven win chances as computer-driven game is more steady than human making a mistake here or there.
So my question is - will WoTC do anything in near future to disable scripting and use of bots - along with officially denounce - WoTC using bots by himself.
According to AI analysis - BOTS use millisecond precision in actions, where as human reaction time most cases is 200ms…
2 votes -
Judith / Overlord of Balemurk Bug
I have Judith, carnage connoisseur in play. My opponent has overlord of balemurk in play. I hit the overlord repeatedly with burn spells. On cast, I chose to give the spells deathtouch. Not only did the spells not destroy the overlord, but the damage dealt to it did not clear after the turns were over. One of my spells dealt 1 damage to each of my opponents creatures, destroying them all, except for the balemurk. I dont know how to upload Arena log files. I dont have any screen shots.
2 votes -
Double strike damage WITHOUT TRAMPLE is carrying over to player.
I'll post a video here shortly when it happens again (has happened multiple times)
Creature warrior, collosus hammer, creature giving equiped warriors double strike.. THE BUG!!: NO TRAMPLE.
Attacker with double strike is blocked
(USUALLY the 1st attack doesn't have the excess damage carry over to the player.. then ALWAYS the 2nd attack has any excess damage carry over to the player.I thought excess damage can only carry over if the attacking creature has trample
3 votes -
Rare lands can't be added to a deck
I have obtained several lands through playing Jump In, and they show up in my card collection, but when I try to add them to a deck I'm told I need to craft them.
2 votes -
Ban Badgermole Cub
Please Ban Badgermole Cub.
2 votes -
Sunderflock Cheater
I had an opponent that played two Sunderflocks on the same turn while only having four lands and only one other elemental and no treasures made Find this A-hole cheater, ban him and fix the bug
1 vote
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