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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10147 results found

  1. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. unable to get collection

    When I start the client, after 1 minute of loading, I get the error: "Network Error: Unable to get collection." I get the same error on both Windows and Android.

    9 votes

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  3. housemeld

    "Housemeld" should be changed in brawl to either not effect commanders or be set up so that you can put commander in command zone. currently it makes a creature commanders almost impossible to get back to remove the perpetual effect so the opponent can effectively remove your commander almost permanently

    21 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  4. Cant connect or reconnect

    Its asking me to reconnect to server when I try to click on. Once I hit "reconnect", the screen instantly goes dark and wont come back on. No signs of data processing or reconnection attempts at all. Ive uninstalled and reinstalled the app 3 times now and im getting the same exact bug.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Collection Count Incorrect

    When viewing 'Collection' in my 'Profile' on Mac, for the 'FINAL FANTASY' set I am shown to have collected 108/109 uncommons, but when I check my collection I have collected all 109. I expect the count to be accurate.

    5 votes

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  6. cant play triomes in chromatic cube

    The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????

    86 votes

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    6 comments  ·  Events  ·  Admin →
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  7. Earthbend and Mutate P/T Bug

        When mutating an earthbended land creature and selecting to mutate into the new creature on the top, it doesn't change the bae power and toughness like it would on a regular creature.
    
          Instead, the mutated creature stays at the power and toughness of zero, meaning the counters are the only determinate factor in power/toughness. 
    

    I expect it should instead turn into a creature with the combined base P/T, plus the added P/T from the counters.

    This seems like an overlooked interaction between the two mechanics.

    Steps to recreate:

    1. Earthbend a land.
    2. Cast a creature for its mutate cost targeting the…
    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Multiple triggers of my opponent's card abilities resulted in loss by TimeOut.

    Reproduction:

    Any combination of cards that leads to a significant chain of triggers. In my case, this is:
    Opponent: Authority of the Consult and Ajani's Pridemate
    I: -8 ability of Planeswaker Ajani, Caller of the Pride

    Actual result:

    Automatic loss by timeout, since while the opponent's triggers are resolving, your timer is running.

    Expected result:

    a) You can click "Resolve All Triggers."
    If you click it, your opponent's timer starts ticking. If both click it, all triggers resolve without animation.

    b) The timer doesn't tick while triggers are resolving.

    c) The first timer doesn't expire until the game mechanics give…

    1 vote

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  9. Breaching dragonstorm not returning to hand

    So when i played Breaching dragonstorm then i played twinmaw stormbrood. dragonstorm didnt return to my hand. i thought it was odd but i kept playing later i played a dragon typhoon and it still didnt return. i had multiple dragons played and it still didnt bounce back. i though strange bug but what ever. i played another game but the same problem remained. i played dragon storm and i had multiple dragons played and it still didnt return to my hand

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Aang, Swift Savior bug

    I want to report a bug about card "Aang, swift savior". I joined TLA bo1 play-in, and the bug happened on my last round. I had “Aang, swift savior” and other creatures on the battlefield, my opponent attacked me with his creatures and use “Airbending lesson” (or another card, which can airbend creature, I can't remeber), to airbend my Aang. I was ok with that, and I flashed this Aang back to the battlefield.

    However, the ability of this Aang, when he enters battlefield, airbend another creature or spell, hasn't been triggered. I couldn't airbend one of attacker, and I
    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. First-Time Flyer has flying despite empty graveyard

    Somehow first-time flyer had flying with an empty graveyard.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. first-time

    First-time Flyer has flying despite graveyard being empty. It cannot be blocked by a non-flyer in this case.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. leyline of the guildpact + Sword of body and mind

    1. Give us the steps to reproduce the bug - I had leyline of the guildpact in my starting hand and it went straight on the field. Later in the game I played sword of body and mind and when I attempted to equip it to 2 different creatures of mine. Each time it would give the creature protection from blue and green and then the denied action sound would play and it would fail to equip and then the protection would fall off.
    2. Note which platform you’re using PC
    3.   Sword of body and mind would fail to equip (i believe
    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Maximum Overdrive

    I have found that I could not play Maximum Overdrive as an instant to prevent creatures from being destroyed. I mean to say that I had mana available to cast the card, and even after the opponent cast a sorcery, I could not cast Maximum Overdrive to the stack. I'm sure this turned out to be the deciding factor in at least one ranked match - and I'm not that good, but I'm fairly sure that nothing should have prevented that casting.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Avatar Companion visual bug

    I've some graphic issue: everything concerning APPA companion is textureless; the problem is either with my APPA or opponent's APPA.

    I've tryed reinstalling and repair game files, and changing display ingame quality, but no success.

    2 votes

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  16. Client goes from fullscreen to windowed every game

    Everytime I start or finish a game the client goes into windowed mode, so I have to go into settings and change it back to fullscreen.

    31 votes

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  17. Disconnection from game that sends back to home screen

    It's been going on for a while. During a match, i would randomly see a "waiting for server" message, that then results to fade to black into the home screen. This happens roughly 1/3 of the games and it makes playing ladder or any events impossible. I attach a file from such occasion, which resulted into a game loss.

    Please fix as soon as possible, the game is unplayable in this condition.

    24 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  18. Issue with Ozolith Spire

    I was playing a game and even though it says "you may move counters to target creature" I had no creatures on the board and it wouldn't let me submit 0 so I had to concede to avoid putting all my counters on my opponents creatures

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Game just shut me out of the event after I won, with zero losses, a making me have to buy into it again. Seriously ****** off.

    I started a game event on one of the quick drafts. Played a single game a won, had zero match losses. I had to put the game away for a minute, being on mobile, so I got back on an it game me do do a coins for winning a daily match. Basically registering that I won the match. Went back to resume the quick draft being edge of eternities an basically had no game found at all an making me having to pay for gems to get back in a new game when I was already up with no…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Fleeting Effigy and Axavar

    Hi i am currently testing Fleeting effigy and Axavar, fate thief synergy and it only worked or activated once, after that it never activated again or triggered from the return of fleeting effigy. I look at other sources online and it states that it should work.

    So why isn't the system recognizing it? can you please fix it. To where it will trigger

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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