MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3493 results found
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Losing a rare on 6 pack open
Hey I was opening packs and had 5/6 packs to the free rare card so I checked and was on 66 rare wildcards. Then as I opened the 6th pack I found that instead of adding a rare wildcard and going to 67 available it actually removed a rare wildcard and dropped me to 65 rare wildcards instead of increasing total to 67 - please investigate this error and fix it.
1 vote -
Ambient Audio
In some games, ambient audio is not attached to ambient slider, but SFX slider. In order to hear card effects and normal interface sounds, the ambient sound is deafeningly loud.
1 vote -
Once again, the software keeps crashing -- over 9 times today. I am fed up of seeing the Lost Connection screen, frankly!
Here's a new idea, why not try and fix the constant crashes and lag issues...? I am fed up seeing this screen, frankly, and no other game I have has had so many problems. Please can you sort this code out, because the game is rapidly becoming unplayable for anything more than 20 minutes at a time... I've had this occur at least 9 or 10 times today, alone, and it's an instant downer.
Every time I opt to Check Status, it says there's no incidents or issues, and yet it happens on a daily basis. I have re-installed, restarted…1 vote -
Genesis wave
Mac, When I cast Genesis Wave, it doesn't let me select the correct number of permanents to the battlefied, e.g. I spend 12 mana and should be able to cast 9 perms, when I select more than 3 it doesn't let me continue and discards the remaining perms not sent to the battlefield
1 vote -
Lands on the wrong side
My lands appeared on the opposite side of the screen
3 votes -
Manaweft Sliver effect not stacking
Manaweft Sliver effect not stacking. While playing on the mobile app on an Apple device, I played two Manaweft Slivers and written on each Sliver it reads “Add one mana of any color” x2. Yet when I tap a Sliver, each Sliver only taps for one mana of the chosen color. I believe this to be a bug. Attached are some screen shots. Appreciate all you guys do, thank you for listening
2 votes -
Eroding Revenue and Player Confidence in MTGA
I bought into some aspects of MTGA with the hopes the client would improve; being an early adopter in summer 2020.
It is disappointing when developer debt appears to be mounting. That WotC should hire more developers and/or decrease set releases to give the current time more time to work on updates (namely testing updates).
What is a larger slap in the face is how the economy is being eroded. If you spent money (USD) on packs (and by extension using that to also to craft certain cards), then to find your crafted cards has been shifted in rarity in…
2 votes -
Ashling rekindled
Ashling rekindled's affect triggered while I had a flamebraider active unsick in play but skipped over without allowing me to pay the cost.
2 votes -
Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
MASTERY card grab loss
when spending ORBS i chose cards, 3 times now and they are not being added to my colection. . assumed they would be NEW CARDS as sson as i opened the edit, but nothing even after searching.
1 vote -
Ruling question
I played Morningtide's Light, then my opponent's turn, he played Malboro, and I lost 2 health. the cars states "prevent all damage," and I still lost. with no cards on their end preventing the damage,
1 vote -
Enchantment Creatures
When you cast a spell or use one of your creatures' special abilities that destroy enchantments, I think it should destroy creatures that are enchantments and not place them into the enchantments section where their abilities are either still active or they can be summoned back to the battlefield.
1 vote -
Ban "Grief" from all formats!!!
Every opponent in Timeless Arena uses the card Grief.
There is absolutely no variety in the gameplay, and it makes it so boring.
2 votes -
Kitsune not allowing switch of control while in full control mode
When I played Kitsune while in full control mode it did not give me the option to switch control of creatures while in full control mode. I did crew a vehicle as it entered before the trigger resolved but then the trigger never showed up.
1 vote -
Bug: Mirrorform with clue token and planeswalker
I had one clue token in play as my only nonland permanent on the board, the opponent had an Elspeth, Storm Slayer in play. I cast Mirrorform targeting Elspeth. The clue token then appeared to sacrifice/destroy itself and it did not become a copy of Elspeth leaving me with an empty board.
PC
See 1.
I expected mirrorform to turn the clue token into a copy of the targeted Elspeth.
1 vote -
FIX YOUR FKING GAME
HOW CAN SOMEONE DRAW WITH TRAPFINDER AND NARSET? Are ya'll smoking ***** or is there no balancing happening in Arena? HOW THE FK is he drawing cards with a literally card saying they cannot draw more than one card on their turn, IT IS THEIR FKING TURN.....
1 vote -
Chrome Mox not working
I was playing the new powered draft, had 3 forest and a chrome mox with a green creature exiled with it. I have 4 mana to use. It wasn’t letting me tap the chrome mox for mana. I was trying to cast a 4 cost spell and it said I didn’t have enough mana. See photo
1 vote -
DRAW 7 CARDS GET 5 LANDS
What gives every single time that I draw seven cards in the middle of a game. Five of them are **** land cards. What the **** is going on? What is wrong with your shuffle and your deal? It is completely screwed up. You can't give me more than two lands at the beginning of a game, but some reason in the middle of a game I get five of them. When I draw seven cards. You're completely and utterly. Just screwing me over on purpose. Absolutely ridiculous.
2 votes -
intrepid adversary ETB doesn't let you assign mana properly
Intrepid Adversary automatically assigns mana for its ETB ability and doesn't let you prioritize what colors to use. While using a Yasharn Brawl deck, I played IA while I had Virtue of Strength on the field. I added a bunch of green mana to my pool, but every time I tried to use a plains, it would automatically assign 2 of the 3 white mana generated to IA instead of letting me use my available green mana for the generic cost. Unless the mana is in the pool beforehand, there is no way for me to prevent the use of…
1 vote -
Please fix the audio bug with Rooms
Please fix the audio bug when a Room is on the battlefield
How to reproduce the bug :
- Play against someone with a Room on the battlefield
- The Room makes a loud sound whenever you do anything, even if the Room is not under your control
- It is the sound that the Room normally does when it enters. Instead, it does this sound every time you try to do anything, for example casting spells
- This bug has been going on for so long, I am begging please fix it, it is so, so annoying... I sincerely…2 votes
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