MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2686 results found
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Bug with Jump Into Marvel packet selection
Selected Jump into Marvel for 200 crystals.
Selected first packet (white mana Wakandans)
Selected second packet (counter argument)
At this point I was booted to main page for Arena.
When I tried to go back to Jump into Marvel, it remembered the first packet, but it was stuck before displaying the second packet and I could not proceed.
I restarted the application and still cannot proceed in that mode.8 votes -
Jump Into Marvel
Jump Into Marvel Issue: Playing on a Mac using the steam client, I had spent 1000 gold coins to enter the event. The first pack I chose showcased Ironman and the second pack showcased Mysterio. Immediately after choosing the second pack I was sent back to the home screen and when trying to enter the event again the screen shows a chosen ironman pack and a confirm pick button that cannot be pressed.
9 votes -
Mythic rare card filter bug
When im selecting mythic rares in the filter guide since the update it doesnt let me, i have to unselected collected card to be able to see them. Fix the issue or i quit mtg arena for good. Id rather build decks instead of having to fiddle around with settings, ive even tried fixing bug in menu and it did nothing to solve the issue. Retcon plz, if nothing is done to fix this in 1 week im going to tell everyone and anyone to not play mtg as they dont respond to customer complaints and are in it for…
9 votes -
Deck Builder Not Loading (hangs on load screen)
When attempting to access the Deck Builder for any deck that contains at least one copy of the land card 'Clifftop Retreat', the deck builder hangs on the loading screen and does not actually load in. In order to proceed, one must force-close the game entirely.
Steps to reproduce:
- (Optional) Build deck using Clifftop Retreat (at least one copy of card)
- Navigate to Decks Tab
- Select deck with Clifftop Retreat and attempt to edit the deck
- Wait while loading screen cycles indefinitely
I have replicated this with multiple decks and on both PC and Mobile (Android), with only decks containing…
9 votes -
Transmogrant's Crown
Transmogrant's crown will let you play the card but won't let you equip it to anything. It gets stuck on a screen that says surveil and gives you a few options but you can click on any of them.
15 votes -
Transmogrant's Crown Card Bugged
Transmogrant's Crown card currently is broken. After playing the card, when trying to equip it bugs out and none of the button's work. It doesn't matter if you have enough mana. It's stuck on the screen to pay its mana cost to equip
16 votes -
8 votes
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8 votes
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Issue with Mythic rewards at end of season
Hi there - I was gifted a pack of 10 cards for the end of season reward, but none of them gave any cards when opened.
10 votes -
Sideboarding issue in standard best of 3
When sideboarding buring all of my bo3 matches i am unable to select any of the cards in my main deck to remove them or even look at the details. I am able to add my sideboarded cards in, but not my main deck cards out.
I have tried this on my google pixel phone as well as my tablet and it is the same on both.
I have restarted the devices and tried repairing using the built in feature but it is still not working.12 votes -
Ranked Season Reset Applied Twice – Rank Dropped from Mythic to Silver
I would like to report what appears to be a ranked season reset bug.
At the end of May 2026, I finished the ranked season in Mythic. When the season ended, my rank was correctly reset from Mythic to Diamond.
However, on June 1st, 2026, the game appeared to perform another season reset. As a result, my rank was reset a second time, dropping me from Diamond to Silver.
I had already received the normal season reset at the end of May, so the second reset on June 1st seems incorrect.
Unfortunately, I do not remember the exact match result…
11 votes -
Jump-in
I've had a problem with the Jump-In event for about a year now, and customer service hasn't been able to fix it. The event gets stuck on the theme selection screen, and when I choose the second package, it redirects me to the home screen. I play on both PC and Android, and I've reinstalled it several times on different devices, so it's not an installation issue.
19 votes -
Marvel Jump in cards not showing in deck builder
I have played multiple rounds of Marvel Jump in. I have selected multiple decks, but when I go to deck builder I can't find the cards from the deck I was using. An example is I chose the Thor deck, but when I search for Thor it only shows up if I filter by “Not Collected”. There are a couple of cards that appear to be missing. When building a deck, I kept the format open, so it wasn't a format issue.
9 votes -
Issue using free phantom Foundations draft for a second time
After completing the free phantom Foundations draft yesterday (June 10), I attempted to start the event again, only to be met with an error message informing me that there was a network error. My internet connection was stable, and other things on Arena worked normally.
11 votes -
Rigged Arena
What’s happening in Arena makes no sense at all. I only play Draft mode, and after several days of winning streaks and solid victories—building practically the same decks—suddenly I’M ONLY DRAWING LANDS. And I’m not talking about a single game; I’m talking about at least 10–15 games. And this has been happening to me for the 3–4 years I’ve been playing Arena. It’s very obvious what you’re doing—it’s not even that the opponent has a good deck; it’s that the draw algorithm automatically screws you over when you’re on a winning streak. Please, don’t ruin such a beautiful and legendary…
13 votes -
Deck builder filter is broken
The filter in the deck builder is broken. Set it to Mythics only, doesn't filter. Try adding rare, entire UI locks up, client crashes completely. I try to report the bug, i get shunted to this page. So here you go. Fix it or not. I'm getting fed up with this product.
8 votes -
I can not use the rare or mythic filter when deck building.
If I have rare or mythic selected in the filter, the ok button no longer works. I tried typing in the search area using the search terms for rare and mythic. That did not work either. Mac OS
10 votes -
Fullscreen setting doesn't stick
On Windows 10, playing game through Steam for PC, when I change the graphics setting to fullscreen it stays that way only for the tab you are on. For example, on the main game bar at the top you select the "Packs" tab and enable full screen it will remain that way while on that tab. The moment you switch to another tab such as "Home" or "Store" it will revert to a windowed version of the game when it gathers data from the server. This issue remains persistent for all tabs and when checking the setting it will show…
12 votes -
Can’t play brawl
I can’t play brawl because it is stuck on the waiting for my opponent screen
9 votes -
Missing Cards
Non-Avatar version of Enlightened Tutor is missing from my account.
16 votes
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