MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3569 results found
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Opponent Hand Hover Causing Lag
During a draft game, my opponent was constantly hovering my hand rapidly. As soon as this started, I began to lag out. My connection was fine, no other device in my house was experiencing issues, this cost me the game and the draft. Playing on IOS. This was obvious bug abuse.
2 votes -
Bot keeps playing with the same deck
You advertise your bot as a way to test out your deck but the stupid thing keeps playing with the same deck time after time (I have had it do it 10 times in a row). This is ridiculous! Please fix this or provide a way for us to at least select the color to play against. As it is, the bot is mostly useless to test out decks.
2 votes -
アリーナ 想起コスト 支払い時のバグ、動作不良について
アリーナ ios ランク戦 でマッチングし対戦中、こちらの手札から欺瞞や幽愁を想起コストで唱えるべくカードをスワイプして、同じ2色(例、青青や黒黒や緑緑)を支払うのボタンを押した時に、通常自動的に選択した色マナが支払われるべき所、動作が止まって処理がなされず、自身の持ち時間のみが経過してしまい、その後の操作ができないまま、待ち時間が経過してターンを対戦相手に返してしまう、もしくは敗北してしまう、という現象が起きます。対策をお願いいたします。
2 votes -
Mythic wild card consumed with no card given
Used mythic wild card to add mythic card to my deck using the "complete deck" feature that automatically uses wild cards you have to get the cards you dont have in deck.
My mythic wildcard was used but no card was added.
I had one copy of the card but a second was not added.I would like my card or wildcard back please.
2 votes -
don't receive my season rewards
it's the second time i don't receive my season rewards... last week, that was for the gold rank and yesterday for the platinum rank.
What should i do to resolve the problem ?
1 vote -
Changeling Interactions are Bugged
From what I've seen a lot of interactions with changeling are bugged. Any card that needs a specific creature type should be able to use a changeling card, but they aren't working. There are two other open bugs, and mine specifically was that I could not use a creature with changeling to satisfy a "Behold a Kithkin" cost.
2 votes -
midweek event: jump in
I chose the Giant(WR), then the Elemental(RU), but the lands are 7 plains, 4 mountains, 4 Islands and 1 Steam Vents, while there are only 2 cards with hybrid mana is white
2 votes -
Match was quit when I was about to win
I didn't manage to screenshot this, but I was in the middle of a Lorwyn Eclipsed draft game and on the penultimate turn when I was about to win, a message came up saying "Waiting for Server", and then the program simply took me back to the draft menu screen.
This negatively impacted my draft experience, especially given I had just spent money on gems to draft.
I unfortunately was unable to capture the exact moment as I was not sure what was happening until it was already over.
1 vote -
Game froze
Game froze during combat; I couldn't play an instant between blockers and damage. Kept clicking around to no avail—even tried just progressing to damage without playing my card, but it remained frozen on the stack. Log attached; bummer to lose a game this way, especially during a run where I'd spent a Sealed token!
2 votes -
Matchmaking
So as I’m getting ready to type this, I stumbled across other players reviews and feedback, to no surprise this is a common issue.
There should be random matchmaking. Sure there can be guidelines to it, but overall it needs to be random. There should be no reason why the game is choosing a deck specifically built to counter my deck for me to play against.
That’s not fun. I don’t wanna spend 30 minutes to an hour building a deck and planning out a strategy for that deck just to play against It’s antithesis.
Also, I don’t think matching me against a similar deck as mine is good matchmaking either.
If I put together a black blue graveyard deck, I don’t want to play against a black blue graveyard deck for the next five matches.
I want to see how my creativity with the cards that I’ve chosen matches up against the general populous, not somebody handpicked by the computer to see who made that specific kind of deck better.
Lastly, there should be no reason why I draw eight lands in a row in a deck with 60 cards.
That itself isn’t impossible, but that happening in 12 out of 20 games is extremely improbable and not realistic . This seems to be more of an issue whenever I use white.
Especially if I have card draw and collectors vault by turn two, there should be no reason I have zero creatures in my hand by turn seven if I even get to make it to turn sevenSo as I’m getting ready to type this, I stumbled across other players reviews and feedback, to no surprise this is a common issue.
There should be random matchmaking. Sure there can be guidelines to it, but overall it needs to be random. There should be no reason why the game is choosing a deck specifically built to counter my deck for me to play against.
That’s not fun. I don’t wanna spend 30 minutes to an hour building a deck and planning out a strategy for that deck just to play against It’s antithesis.
Also, I don’t think matching…4 votes -
Duplicate Earthbending Animation
Steps to reproduce:
1. Oponnent plays Iroh, tea master, and gives me control of 2 of their lands over 2 turns.
2. Opponent earthbends one of their own lands with Aang, at the crossroads (transformed).Result: Earthbending animation plays on the target land, as well as on the 2 lands now under my control.
Expected: Earthbending animation plays only on target land.Does not affect gameplay, just incorrect animation.
Experienced bug on Android 16 on a Pixel 7.2 votes -
Incorrect set release date
Currently, on the Profile page, if one is to go to the list of cards collected by set by clicking on the current set progress, there is a bug with the data displayed for the original Ixalan (XLN) set.
Currently, the expansion shows its release date on September 29, 2018, while the original release date was September 29, 2017 on paper and November 3, 2017 on Arena during the closed beta period.
While I get it that the open beta period only started on September 27, 2018, other sets that were released during the closed beta period have their dates correctly introduced, such as Rivals of Ixalan (RIX), Dominaria (DOM) and Core Set 2019 (M19).
I understand that this is not a very relevant/priority issue, but it's also one that should take no longer than 30 seconds to fix.
Please let us know if there is a reason for this to be the case, or if it is in fact a known bug/issue that's just not fixed because it's not a priority.
As per the bug report structure as asked:
1. Open Arena ⇾ Profile ⇾ Set progress ⇾ Scroll down the set list until the bottom ⇾ Click on Ixalan (currently 4th last) ⇾ Check the release date is incorrect on the right-hand side.
2. I've verified this bug on PC, Steam and Android, but I'm very certain it should also happen on the other platforms.
3. As described above, I see the Ixalan (XLN) release date as September 29, 2018
4. I expected to see either September 29, 2017 (paper release date) or November 3, 2017 (arena release date)
5. Added, as an attachment, a screenshot of the incorrect release date on the client.
6. I haven't found a workaround, and I don't think one is possible.Thank you so much for the continued development of Arena!
Currently, on the Profile page, if one is to go to the list of cards collected by set by clicking on the current set progress, there is a bug with the data displayed for the original Ixalan (XLN) set.
Currently, the expansion shows its release date on September 29, 2018, while the original release date was September 29, 2017 on paper and November 3, 2017 on Arena during the closed beta period.
While I get it that the open beta period only started on September 27, 2018, other sets that were released during the closed beta period have their dates…
3 votes -
Scute swarm
Scute swarm is maxing out at 247 copies even when you should have a lot more as soon in screen shots provided. Please fix
1 vote -
Lorwyn Eclipsed horrendous mana bases for jump in packs
Why on earth would you build a mana base like this for jump in packs?
And why not allow the player to change it for the event?
2 votes -
Jump-In broken
Lorwyn Jump-In Elves Vivid does not give the proper mana base; 3 forests and an Overgrown Tomb for a primarily green deck, and 3 plains when there are no white pips.
2 votes -
Grapeshot
I cannot figure out how my opponent played grapeshot twice. They only had one card in hand (going down to 0) when they played it, then it was played again. Not copied, and I died. It happened both games. The first time I didnt know what happened and assumed it was an effect I didnt know of, but the second game I scoured the field to see if I missed anything, and I seemingly did not, yet still died. They didnt have any alchemy cards to "conjure a copy" or whatever. I tried capturing the log, but it didnt work on my phone for some reason.
I cannot figure out how my opponent played grapeshot twice. They only had one card in hand (going down to 0) when they played it, then it was played again. Not copied, and I died. It happened both games. The first time I didnt know what happened and assumed it was an effect I didnt know of, but the second game I scoured the field to see if I missed anything, and I seemingly did not, yet still died. They didnt have any alchemy cards to "conjure a copy" or whatever. I tried capturing the log, but it didnt work…
1 vote -
Deceit Bug
Happend now two times
I play Deceit with 2 blue in a importend situation.
Effect goes on stack, other player does nothing for some time ( most 2-3 afk counters ) and than game goes on without Deceit effect resolving. Looks like i had a reconnect to the game and my stack is empty.
I was playing on PC2 votes -
Secluded Courtyard is missing enchantment creature type
This card should include the enchantment creature suptype since it is not specifically excluded in the oracle text. It could obviously be selected in paper card play.
1 vote -
Not a bug but a suggestion for either secret lair or mtg arena.
Styx masters of shadows, shards of darkness and blades of glory. Also any Styx games beforehand from when Styx became who he is today. I think he would be a great asset to magic the gathering arena. Not so much for secret lair because I can’t afford that but atleast Magic the gathering arena although having secret lair copies would also be very cool.
I love Styx he is my favourite goblin spectre and is one of the most desirable of creations I’ve ever played. If he were to ever drop in magic the gathering I would buy this deck and the entirety immediately. I went onto google to basically break down what he would be like as a card and his unique different kinds of cards for multiple style goblin decks there is. He would be a valuable asset and make a comeback for goblins allowing them to explore in multiple play styles. Please take what I say into consideration and read it atleast so I can atleast hear your feedback on this epic suggestion.
Styx masters of shadows, shards of darkness and blades of glory. Also any Styx games beforehand from when Styx became who he is today. I think he would be a great asset to magic the gathering arena. Not so much for secret lair because I can’t afford that but atleast Magic the gathering arena although having secret lair copies would also be very cool.
I love Styx he is my favourite goblin spectre and is one of the most desirable of creations I’ve ever played. If he were to ever drop in magic the gathering I would buy this deck…
1 vote -
Jump in lands added without any logic
Can we maybe not have lands that are NOT needed in jump in ? maybe just add land afterward or allow us to swap basic lands. giving me 5 plains when I do not need it and also not considering the Pips in general either. just do suggested land results .... just look at the image lol.
2 votes
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