MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3569 results found
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Avatar changes from Toph to Vivien during match
When the avatar is set to Toph on Android, it displays correctly on the VS screen, but changes to Vivien after entering the match.
This happens every time and in all match types, against both players and AI.2 votes -
I can not connect my account to the server => Black screen
Dear team,
since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.
However, if I create a new account, this will work and I can play games just fine. Which tells me my device and client are fine. Just my regular account seems not to be able to connect with your server somehow.
Sadly the Jan 20, 2026 - Game Update - Lorwyn Eclipsed didn't change a thing.
Please take a look into this issue. At the very least, please take a look at my account if the data is still there and uncorrupted. I am very worried that all I built up over the years is just gone now.
Thank you.
Dear team,
since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.
However, if I create a new account, this will work and I can play games just fine. Which tells…
1 vote -
Opponent played spells with far more mana than they had available
My opponent played two cards totaling 13 mana but only had three mana available. It's frustrating to hit this kind of issue on a regular basis.
2 votes -
Consistent crashing in Lorwyn eclipsed trad draft gameplay
Consistent crashes and stuttering in the MTGA win11 client in game 1 and 2 of trad draft Lorwyn games.
First crash seemed related to targeting with the -1/-1 counter from bile-vial boggart.
No reason for second.
Please see game logs and screenshot attached.
Please refund cost in gems or coins for traditional draft entry.2 votes -
Client does not load for mobile or pc
The client is not loading for me since the Lorwyn update. I have uninstalled, reinstalled, changed the connection from wired to wireless and back. I've run as an admin. I've tested on my mobile. My systems meet the appropriate requirements. My connection is not choppy . I cannot access the application since the update. I spent $50 on the prerelease stuff. I'd like to be able to play.
2 votes -
Crystal barricade
When I have Crystal Barricade on the field, the opponent is still able to destroy other creatures of mine that are protected by Crystal Barricade. They are supposed to prevent all non-combat damage to other creatures you control. Would a spell that destroys a creature be considered non-combat damage?
1 vote -
luminolusk
Luminolusk does not grant the appropriate amount of life for colors among permanents I control - it should be including lands, but it is not.
1 vote -
Jump-In is screwed up for Lorwyn
I picked Giant (RW) and Vivid (Sans-black) for the midweek magic event. The packs I got were mono-red giant cards and mono-green vivid cards, but with a 4C manabase of 4-4-4-4 with no fixing, making half of my lands (basically) worthless except for casting some hybrid cards that my green mana could already cast.
2 votes -
Sparky frequently freezes at its Second Main step
Playing the bot Sparky: The game freezes frequently at the bot's Second Main step. I've played this on two different Windows computers, and it happens on both.
4 votes -
Shelldock isle doesn't work
Shelldock wont let me play the card under it when they have less than 20 cards in library
4 votes -
auto passed turn with lions eye diamon
auto passed my turn after resolving lions eye diamond with an echo of eons in hand but before i could sacrifice the l.e.d the game auto passed my turn
4 votes -
Quina Qu copies token wrong
Opponent played an effect that created a token with 10/10 stats, and instead of creating a 1/1 frog token, Quina Qu created a 10/10 frog. Suffice to say, my iminent demise was hastened. :/
5 votes -
Damage auto assign
So i lost this match because the opponents creature requires me to assign damage and then assign the rest of the damage to the player, but my issue is that I was able to play the cards right and get my mossborn hydra to over 6 million damage. The issue is that since I did that I lost the match because I cant auto assign damage to the other player after assigning lethal to their creature. I should've won that match, but because of this issue I lost in the most idiotic way possible due to this.
5 votes -
Bug - targeting fails and client hangs with no choice until timeout.
After casting a spell or being attacked - the client hangs until timeout. It made me lose a quickdraft...I'd really like a refund for it...
2 votes -
Ozai, the phoenix king bugged (ability active with 4 unspent mana istead of 6)
Hi, today, during a draft game at about 9:50 Prague time (CET), I had a bug happen. I played Ozai, my opponent enchanted him with a swampsnare trap, reducing his stats. Then, during my turn, I started tapping lands to add mana to my pool (to make Ozai indestructible). As soon as there was 4 unspent mana in my pool, ozai gained indestructible and flying (see attached screenshot). The game was played on android.
This is not correct, Ozai states that he needs 6 unspent mana in pool to gain those abilities. Maybe swampsnare trap unintentionally changes this, because when he I played him and he was not enchanted in other games, his ability behaved as written.For reference, ozais textbox is: "
Trample, firebending 4, haste
If you would lose unspent mana, that mana becomes red instead.
Ozai has flying and indestructible as long as you have six or more unspent mana.
"Hi, today, during a draft game at about 9:50 Prague time (CET), I had a bug happen. I played Ozai, my opponent enchanted him with a swampsnare trap, reducing his stats. Then, during my turn, I started tapping lands to add mana to my pool (to make Ozai indestructible). As soon as there was 4 unspent mana in my pool, ozai gained indestructible and flying (see attached screenshot). The game was played on android.
This is not correct, Ozai states that he needs 6 unspent mana in pool to gain those abilities. Maybe swampsnare trap unintentionally changes this, because when…3 votes -
Received a Rare in a Mythic Rare Avatar pack
I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
PC
Purchased only 1 pack
I would like the extra 300 gold I spent for the pack returned to me, please?2 votes -
Can’t select 0 creatures on triggered ability of The Ozilith
Note the word “may” in The Ozilith’s text below, which implies that the ability is optional, however I can’t tap “Select 0” when the ability triggers (for example, if I have no creatures on the battlefield at the time):
“At the beginning of combat on your turn, if The Ozolith has counters on it, you may move all counters from The Ozolith onto target creature.”
See attached screenshot for this exact situation. However, note that once the timer ran out, it proceeded without moving any counters to my opponent’s creatures, so this is mechanically possible to do.
5 votes -
Yorion Causing Sideboard to Only Show 7 Cards in Bo3
Platform: Mac, downloaded via Epic
Format: Historic Ranked Bo3
Deck: Yorion UW Control (see attached screenshot)
Issue: My deck has a 15 card sideboard, which is shown in the third screenshot. However, while sideboarding in Bo3 games, my sideboard was only showing the first seven cards (or rather, the first six plus Yorion in the Companion section of the mainboard - see first and second screenshots). I tested a companion-less version of this deck in the same format, and in that match, I could see my 15 card sideboard as normal, which leads me to believe that this bug is either associated with Yorion or with all companions (or possibly with 80 card decks).
Expected Results: To be able to see my whole 15 card sideboard in Bo3 games.
Platform: Mac, downloaded via Epic
Format: Historic Ranked Bo3
Deck: Yorion UW Control (see attached screenshot)
Issue: My deck has a 15 card sideboard, which is shown in the third screenshot. However, while sideboarding in Bo3 games, my sideboard was only showing the first seven cards (or rather, the first six plus Yorion in the Companion section of the mainboard - see first and second screenshots). I tested a companion-less version of this deck in the same format, and in that match, I could see my 15 card sideboard as normal, which leads me to believe that this bug is…
10 votes -
Estava jogando o evento de draft tradicional onde estava com 2 derrotas e faltava apenas uma para eu perder o evento, contudo, na ultima par
Estava jogando o evento de draft tradicional onde estava com 2 derrotas e faltava apenas uma para eu perder o evento, contudo, na ultima partida em que joguei o draft, teve 3 erros de conecção onde simplesmente o jogo apenas ficou com uma tela preta curta e me levou para o menu principal, e sempre que eu voltava, meu oponente já tinha feito alguma mágica ou ação e eu não podia responder pois mesmo caindo, ainda perdi o tempo que tinha no “relógio” do mtg arena, gostaria que resolvessem da melhor forma possível por favor.
1 vote -
Land Ratio in Midweek
Elves-Blight
All my cards can be casted with forest and swamps.
The land base includes 4 mountains (not a single red mana is needed) and only 3 forests.
2 votes
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