MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
2488 results found
-
Deck builder freezes on “Waiting for the Server…” when opening specific Historic deck
Platform: PC / Windows
Format: Historic Traditional / Best-of-ThreeIssue:
The MTG Arena client freezes on “Waiting for the Server…” when I try to open a specific Historic deck in the deck builder. The deck can be imported/created and can even be played in matches, but after saving it, trying to open or edit the deck causes the client to remain stuck on “Waiting for the Server…”.Steps to reproduce:
1. Create or import the following Historic Traditional deck.
2. Save the deck.
3. Leave the deck builder.
4. Try to open the same deck again from the Decks screen.
5. The client gets stuck on “Waiting for the Server…” and the deck editor never opens.Actual result:
The client hangs indefinitely on “Waiting for the Server…”. I have to close/restart the client.Expected result:
The deck should open normally in the deck builder and be editable.Additional notes:
The deck appears to be playable in matches, but the deck editor cannot reopen it. I also tried rebuilding the deck manually, and the same issue happened again. While rebuilding, the issue seemed to appear around the moment I added Shatter the Sky, after which searching/opening the deck became unreliable. I am not fully sure whether Shatter the Sky is the cause or whether it is an interaction with other cards in the list.Decklist:
Deck
4 Agent of Treachery
1 Massacre Wurm
1 Cavalier of Dawn
1 Dream Eater
1 Gravebreaker Lamia
4 Thoughtseize
3 Fatal Push
1 Vanishing Verse
4 Faithful Mending
4 Tainted Indulgence
4 Necromancy
2 Ephemerate
2 Shatter the Sky
2 Teferi, Hero of Dominaria
4 Watery Grave
4 Hallowed Fountain
4 Godless Shrine
2 Raffine's Tower
3 Drowned Catacomb
1 Glacial Fortress
1 Isolated Chapel
1 Shipwreck Marsh
1 Takenuma, Abandoned Mire
1 Otawara, Soaring City
2 Island
1 Plains
1 SwampSideboard
2 Duress
2 Dovin's Veto
2 Mystical Dispute
2 Go Blank
2 Portable Hole
1 Divine Purge
1 Ritual of Soot
1 Farewell
1 Memory Deluge
1 Shark TyphoonWorkaround:
No reliable workaround found. Rebuilding the deck manually did not fix the issue. The only partial workaround is to avoid opening/editing the deck after saving it, but this makes sideboard/deck changes impossible.Platform: PC / Windows
Format: Historic Traditional / Best-of-ThreeIssue:
The MTG Arena client freezes on “Waiting for the Server…” when I try to open a specific Historic deck in the deck builder. The deck can be imported/created and can even be played in matches, but after saving it, trying to open or edit the deck causes the client to remain stuck on “Waiting for the Server…”.Steps to reproduce:
1. Create or import the following Historic Traditional deck.
2. Save the deck.
3. Leave the deck builder.
4. Try to open the same deck again from the Decks screen.…12 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
12 votes -
June
Got 10 weird packs for June rewards, opened one and got an error.... Then the packs disappeared!
12 votes -
今週(26/06/17 JST)のメンテ後にデッキ編集が開かないケースが有る
下記手順で再現(友人から代理報告であり、自環境でも再現)
1.添付したリストのデッキをインポート
2.インポートしたデッキを編集すると「waiing for the Server」で画面が進まないただし、2の前にデッキ選択中にフォーマット変更しておくと、
デッキ変更中フラグが立っている状態での再起動となるため、次の先同時に編集画面に入れるみたいです11 votes -
Update not going through
The latest update does not complete, and after 20MB of update download, MTGA is stuck with the message error “Error Updating Data : Please check your connection and try again”.
My connection is ok.
I tried uninstalling the whole game (manually deleting the files, uninstalling the software, restarting the PC, re-dowloading the game) but it does not work.
I tried disabling the IPv6 protocol, no luck there either.
I tried installing the game via Steam, after 8 hours (!) of downloading the game, when it launches and start to download the lastest 1,42GB update, it fails the same way with the same message error.I am on Windows 11 on a desktop PC.
The latest update does not complete, and after 20MB of update download, MTGA is stuck with the message error “Error Updating Data : Please check your connection and try again”.
My connection is ok.
I tried uninstalling the whole game (manually deleting the files, uninstalling the software, restarting the PC, re-dowloading the game) but it does not work.
I tried disabling the IPv6 protocol, no luck there either.
I tried installing the game via Steam, after 8 hours (!) of downloading the game, when it launches and start to download the lastest 1,42GB update, it fails the same way with…8 votes -
The Hobbit Welcome Deck Duel Bug
I have played the welcome decks for Hobbit four times with a black deck and two times with a red deck. After I get two wins I go to start a thiird game it kicks me out and has me start over from no wins. Out of six games, 5 wins I have received one of the rewards. I would like to keep playing and see how far I can make it on this deck but as of right this moment it is not allowing me to. Please help plus how to I receive the missing/unreceived rewards.
8 votes -
Unable to claim previous season's mastery orbs
I am unable to access the previous season's mastery orbs to spend.
Click Mastery tab
'Previous Mastery' button disappears8 votes -
Unlock
I tried to unlock steaming vents with key artifact in quick draft which freezed the screen on pick which room to unlock/lock. I tried to restart the game but it didnt help. I couldnt pick a room and even though the timer ended and moved to opponents turn I had lost control unable to cast anything. This lasted for the rest of the match.
It happened again in another match in the same quick draft.
I play on Android
8 votes -
9 votes
-
Bug Report: Multiple Rank Resets / Rank Reset Not Fixed
My rank was reset twice between June 1st and June 2nd. Although the official X (formerly Twitter) account announced that a fix had been deployed for this issue, my account's rank has still not been restored to its correct state. Could you please look into this and restore my rank? Thank you.
12 votes -
Ghost packs and ranked reset
Yesterday, when the May ranked season ended on MTGA, I received my rewards. Since I had finished in Mythic rank in both Limited and Constructed, I was demoted to Platinum. So far, so good. But today, when I logged into the game, I got a message saying my rank had been reset. I received the rewards again, but now the packs don't show which collection they're from, and when I open them, nothing happens. Then, on top of that, my rank dropped to Silver.
14 votes -
Marvel achievement cards do not appear available to me after I have won them
None of the marvel achievements cards are showing up available for me to use. This is extremely frustrating. Will I receive these once the bug is fixed? I will stop playing, if not. I don’t want to earn more cards that I cannot use. I’m mainly playing IOS
11 votes -
Can’t use the teamwork additional cost
Unable to use the Teamwork additional cost when trying to cast a spell with the correct mana (and having a 5 power creature) caused me to lose the game
8 votes -
Cube Draft Economics
Currently, Cube Drafts cost the same as Premier Drafts and provide the same placement rewards, but since Cubes are Phantom, it is significantly less economical to Cube Draft. This means that it rarely makes sense to participate in Cube, and feels significantly worse when you do participate and perform poorly. I suggest making some change so that Cube feels like an equally good use of resources compared to a Premier Draft. This could be reducing the cost of entry, increasing rewards (particularly for lower win counts), or even allowing players to keep their drafted cards.
7 votes -
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event
PC User: Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again later.
13 votes -
Bug
I’ve had a brawl deck lead by the 2 mana Sorin creature for a while and it’s always had Lurrus as companion. Lately, despite Lurrus being assigned a a companion in the deck builder, Lurrus doesn’t show up at all in game. They aren’t in the companion zone in game nor do they show up when loading in to the game where commanders and companions are revealed.
10 votes -
Take alchemy cards out of brawl
For pity's sake remove that **** alchemy option from brawl. Let us just play against normal cards or at least toggle it off so you can choose to play against non alchemy decks. I hate alchemy, I never play alchemy events or cards and against normal cards they are massively OP. Just take them out of brawl.
13 votes -
Deck companion not appearing in matches since last update
Commander
1 Syr Vondam, Sunstar Exemplar (EOE) 231Companion
1 Lurrus of the Dream-Den (MUL) 116Deck
1 Accursed Marauder (MH3) 80
1 Acquisitions Expert (ZNR) 89
1 Godless Shrine (EOE) 254
1 Alseid of Life's Bounty (THB) 1
1 Ambitious Farmhand (MID) 2
1 Benalish Sleeper (DMU) 8
1 Burglar Rat (FDN) 170
1 Chittering Skullspeaker (Y25) 9
1 Clattering Augur (MH2) 79
1 Cloudshift (JMP) 97
1 Command Tower (ELD) 333
1 Corrupt Court Official (TLA) 92
1 Corrupted Conviction (OTJ) 84
1 Dead Weight (GRN) 67
1 Desperate Measures (TDM) 78
1 Dusk Rose Reliquary (LCI) 10
1 Elderfang Disciple (KHM) 93
1 Flicker of Fate (THB) 16
1 Fountainport Bell (BLB) 245
1 Fungal Fortitude (LCI) 106
1 Getaway Glamer (OTJ) 14
1 Gift of Fangs (VOW) 113
1 Grim Bauble (DFT) 88
1 Hateful Eidolon (THB) 101
1 Hecteyes (FIN) 103
1 Heliod's Punishment (THB) 21
1 Helpful Hunter (FDN) 16
1 Helping Hand (LCI) 17
1 Infernal Scarring (M19) 103
1 Invasion of New Capenna (MOM) 238
1 Jolted Awake (MH3) 33
1 Justiciar's Portal (RNA) 13
1 Kaya's Ghostform (WAR) 94
1 Lash of Malice (STX) 74
1 Life of Toshiro Umezawa (NEO) 108
1 Long Road Home (JMP) 120
1 Malakir Rebirth (ZNR) 111
1 Mire's Grasp (THB) 106
1 Mishra's Bauble (BRR) 34
1 Mogis's Favor (THB) 107
1 Molting Snakeskin (KTK) 80
1 Momentum Breaker (DFT) 97
1 Nezumi Informant (MOM) 120
1 Night's Whisper (J25) 471
1 Norn's Fetchling (Y23) 4
1 Ossification (ONE) 26
1 Authority of the Consuls (FIC) 232
1 Parting Gust (BLB) 24
12 Plains (MOM) 282
1 Plumb the Forbidden (STX) 81
1 Portable Hole (AFR) 33
1 Reprobation (MH1) 23
1 Scorn-Blade Berserker (MOM) 124
1 Seam Rip (EOE) 34
1 Selfless Savior (M21) 36
1 Skullcap Snail (LCI) 119
1 Slip On the Ring (LTR) 31
1 Spirited Companion (NEO) 38
1 Splitskin Doll (DSK) 33
1 Sporogenic Infection (DSK) 117
1 Springleaf Drum (LRW) 261
16 Swamp (FIN) 300
1 Tawnos Endures (Y23) 3
1 The Birth of Meletis (THB) 5
1 Unearth (2X2) 96
1 Unscrupulous Agent (MKM) 109
1 Village Rites (M21) 126
1 Virus Beetle (EOE) 124
1 Land Tax (WOT) 9
1 Westfold Rider (LTR) 37
1 Yarok's Fenlurker (M20) 123
1 Esper Sentinel (MH2) 12
1 Unburied Earthcarver (TDM) 95Sideboard
1 Lurrus of the Dream-Den (MUL) 116In the deck i posted, Lurrus is not playable even tho its not banned or anything similar, I tried friendly brawl, competitive, everything, worked until 2 weeks ago.
Commander
1 Syr Vondam, Sunstar Exemplar (EOE) 231Companion
1 Lurrus of the Dream-Den (MUL) 116Deck
1 Accursed Marauder (MH3) 80
1 Acquisitions Expert (ZNR) 89
1 Godless Shrine (EOE) 254
1 Alseid of Life's Bounty (THB) 1
1 Ambitious Farmhand (MID) 2
1 Benalish Sleeper (DMU) 8
1 Burglar Rat (FDN) 170
1 Chittering Skullspeaker (Y25) 9
1 Clattering Augur (MH2) 79
1 Cloudshift (JMP) 97
1 Command Tower (ELD) 333
1 Corrupt Court Official (TLA) 92
1 Corrupted Conviction (OTJ) 84
1 Dead Weight (GRN) 67
1 Desperate Measures (TDM) 78
1 Dusk Rose Reliquary (LCI) 10…10 votes -
marvel jump in packet selection bugbug
Stuck on packet selection in marvel jump in event. Multiple people having this same issue. Selected Conniving, and tried to select iron man, then was kicked back to main menu. Can't select 2nd packet now because the choices no longer appear. It's been 3-4 days now where I haven't been able to play the jump-in event.
11 votes -
Received blank packs for season rewards again. Nothing in them when opened
As title states. This happened in may and again for June.
11 votes
- Don't see your idea?