MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3360 results found
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Desperate Bloodseeker Bug
On Android
Opponent targeted me with Desperate Bloodseeker, but instead of milling me 2 cards nothing happened until the timers ran out and I lost the game (Historic Ranked). Game almost seemed frozen otherwise aside from the actively draining timers, the inactivity warning, and the opponent spamming the "Greatness at any Cost" emote
2 votes -
Mtg arena matches after recent update freeze when using tokens/ both pc and mobile
Mtg arena matches freeze when using tokens / both mobile and pc
1 vote -
explore
I have a problem with the explore mechanic. Every time I explore, the turn freezes, time passes, and the timer starts counting down until it runs out. I have to exit the application and re-enter, sometimes losing my turn and wasting a considerable amount of time for both me and my opponent. Is this a generic bug or does it only happen to me?
2 votes -
Arena freezes, logs me out of my computer, then keeps playing background music as a zombie process on macOS 26.3 Tahoe
I just upgraded to macOS 26.3 Tahoe from an older macOS version. Now whenever I launch Arena from the Epic Games app, it gets stuck on the loading screen. I can hear the sounds that MTGA makes when you arrive on the main home screen. Then I get bounced out of my account on my mac back to a login screen. I have to log in again. When I do, the MTGA app appears to not be open - it doesn't show up on the Dock or in Force quit. However, the background music is playing! When I use 'top' in a Terminal, the MTGA process is running. I have to manually kill this process.
MTGA is now completely unusable on macOS 26.3 Tahoe. My computer is a 2020 MacBook Pro Intel Core i7.
I've attached log files from three attempts to run Arena this evening.
I just upgraded to macOS 26.3 Tahoe from an older macOS version. Now whenever I launch Arena from the Epic Games app, it gets stuck on the loading screen. I can hear the sounds that MTGA makes when you arrive on the main home screen. Then I get bounced out of my account on my mac back to a login screen. I have to log in again. When I do, the MTGA app appears to not be open - it doesn't show up on the Dock or in Force quit. However, the background music is playing! When I use 'top'…
2 votes -
Bug com ficha de mapa.
Estou usando Android para jogar.
Quando é gerada uma ficha de mapa e é usada durante a partida o jogo trava.
O tempo extra fica correndo mas não existe o botão de "resolver"
Nem o botão de conceder funciona.
Tenho que fechar o jogo e reiniciar para voltar a jogar.2 votes -
No mid-week magic 2/25/2026
where is mid-week magic? 2/25/2026 there is no spot to enter mid-week tournament
2 votes -
Can’t type in names of decks
Inside deck builder typing in the name of your deck isn’t responding at all and hasn’t for the past 3 months
2 votes -
disconnection from draft game
i got disconnected from a draft game even though my connection was fine and i have been given a game loss
1 vote -
Game crashed in the middle of a game
Hi. I've been experiencing problems while playing limited this afternoon. During the first game, it took me out two times of it, but I could finish it. But, during the second game, the game crashed for like 20 minutes and both my timer and the opponent's stopped. Given that I couldn't do anything, after those 20 minutes, I had no other option but to close the game. So that is what I did, and, to my surprise, I got that game lost. I don't have a screenshot, because I didn't know what to do, but I did take the log. I hope I can get some feedback. Thanks
Hi. I've been experiencing problems while playing limited this afternoon. During the first game, it took me out two times of it, but I could finish it. But, during the second game, the game crashed for like 20 minutes and both my timer and the opponent's stopped. Given that I couldn't do anything, after those 20 minutes, I had no other option but to close the game. So that is what I did, and, to my surprise, I got that game lost. I don't have a screenshot, because I didn't know what to do, but I did take the log.…
1 vote -
Error updating data
I cannot play on PC - Error Updating Data - i tried every trouble shootin from internet.
Please make your client worthy of XXI century.1 vote -
Problems with the store
I tried to purchase a pack with the money of the game...the first time the store wasn't available, so I tried to restorethe data of the game (in options). I entered the game again and I could go in the store but not purchase anything. It says "error of the intern store"
1 vote -
Frozen Timout
Opponent timed out, but the game never ended. It's draft so I don't want to just concede and count the loss
1 vote -
filter condition more than 4
Steps:
1)Go to decks
2)Go to collection
3)Chose advance filter
4)In the collection separator select x4Result:
All cards that you have more than 4 (i.e. cards that you have from more than 2 editions, for example crackle with power 4 from the cowboy set and 1 from mystical archive) will not show up.1 vote -
bo3シールドの開催期間もっと長くしてください！
もしくは学部を選ばないシールドを常設して！
1 vote -
Got disconnected and couldnt reconnect in the middle of my premier draft, when i tried to login right after it said my game couldnt be updat
Got disconnected and couldnt reconnect in the middle of my premier draft, when i tried to login right after it said my game couldnt be updated
1 vote -
Got disconnected and couldnt reconnect in the middle of my premier draft
Got disconnected and couldnt reconnect in the middle of my premier draft, when i tried to login right after it said my game couldnt be updated
1 vote -
Opponent Spamming and Timer
I’ve had yet another player start spamming comments “your go” “nice” “good game” during my turn to be distracting. It happened during another pivotal turn where I needed to be very careful with my cards and timing.
Fortunately I remembered to mute them so it didn’t distract me. I won and had my first 7-0. Yay!
But I had a thought.
What if every time someone comments, “nice “hi” what ever, it resets the timer?
Most of the time it won’t matter.
But if a player spams comments to be distracting, they end up helping their opponent.
1 vote -
Newly aquired cards not being added to inventory
I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull and it Finally updated my inventory. This has been going on a LONG time but it was hard to pinpoint an exact exmaple because I didn't believe it was happening for a while and when I did start to notice I played infrequently.
I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull…
1 vote -
Newly aquired cards not being added to inventory
I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull and it Finally updated my inventory. This has been going on a LONG time but it was hard to pinpoint an exact exmaple because I didn't believe it was happening for a while and when I did start to notice I played infrequently.
I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull…
1 vote -
Prepared spells are remaining available to players after the prepared creature has left the battlefield
Opponent had Quill-Blade Laureate on the battlefield with its prepared spell Twofold Intent available to cast. He then cast daydream targeting his Quill-Blade Laureate. This caused a second copy of Twofold Intent to become available for him to cast. The first should've become unavailable when the creature left the battlefield.
I have also seen this happen when creatures died and were reanimated, but I cannot recall the exact cards in play.
1 vote
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