MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3922 results found
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Fix your **** tutorial avatar!
The wisp loads every game I play, it makes a twinkling sound, and that **** twinkling sound follows THE WHOLE TIME THE GAME IS RUNNING. Fix this! Why is your game so terrible!
2 votes -
Won't update (and won't load) on IPv6
Magic: Arena won't connect to the update server (and therefore won't run) while IPv6 is activated.
Load screen terminates at "Retrieving asset manifest" with a connection error.
Turning off IPv6 in Windows Networking settings resolves the issue, starts as normal.
- Right click network icon in task bar
- Network and Internet settings
- Advanced network settings
- Click on down arrow at right side of network adapter
- Click Edit on More adapter options
- Click to deselect Internet Protocol Version 6 (TCP/IPv6)
- Click OK
- Restart Arena -> works as expected
1 vote -
Card from pack not in card inventory
I opened a pack that gave me a card called "Raph's Jitte" with the subtitle of "Umezawa's Jitte." I cannot see it in my card list at all, no matter what filter settings I define. This card appears to be banned in all formats that are available online in Arena - but there should be a way to view it in the card list. I'm not sure if this is a bug or if it is intentional. Also, any card that is banned to the point that it is unplayable and unviewable should not be offered in the packs on Arena. This is an online format, there is no reason to model the limitations of printed cards.
I opened a pack that gave me a card called "Raph's Jitte" with the subtitle of "Umezawa's Jitte." I cannot see it in my card list at all, no matter what filter settings I define. This card appears to be banned in all formats that are available online in Arena - but there should be a way to view it in the card list. I'm not sure if this is a bug or if it is intentional. Also, any card that is banned to the point that it is unplayable and unviewable should not be offered in the packs on…
1 vote -
not receiveing mastery pass rewards above level 60 in TMNT mastery pass
Not receiving cards rewards above level 60th of the TMNT mastery pass.
1 vote -
Games Crashing ("Waiting for Server")
(Bug)
For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.
I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same format (goes fairly quickly), but shortly thereafter (for the length of the game) I will be kicked out again every minute or so, same way every time.
2026.58.0.5899.1257485 was on the Bug Report screen for me to copy-paste; I've also attached the Capture Log.
Thank you.
(Bug)
For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.
I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same…
2 votes -
Tokens not generating
Max Tokens reached, no new tokens being generated.
Was playing a Simulacrum Synthesizer deck against a discard deck with no wincon. Opponent cleared my deck of useful cards, but left some wincons for me. However, after repeatedly copying Worldwalker Helm and generating map tokens, the game seemed to max out the number of tokens at around 230 tokens.
This is probably to prevent the game from crashing.
However, multiple times when I got my wincon and had opportunities to create artifact creature tokens or copies of Perilous Snare, etc. the tokens would not generate. Frustrating because I actually would have had several opportunities to win, but instead the tokens simply did not generate and I ended up resigning after probably an hour long game because I was finally about to have milled myself waiting.
The only solution in game was to clear my own tokens using Starcage, which would allow me to create tokens again. But if I accidentally created too many tokens again, and had no way to clear them anymore, then I was in the same situation.
Frustrating that I lost this game after such a long time playing when the other player had no win cons, I did have win cons that wouldn’t trigger, and it’s all due to an arbitrary limit on token generation.
Max Tokens reached, no new tokens being generated.
Was playing a Simulacrum Synthesizer deck against a discard deck with no wincon. Opponent cleared my deck of useful cards, but left some wincons for me. However, after repeatedly copying Worldwalker Helm and generating map tokens, the game seemed to max out the number of tokens at around 230 tokens.
This is probably to prevent the game from crashing.
However, multiple times when I got my wincon and had opportunities to create artifact creature tokens or copies of Perilous Snare, etc. the tokens would not generate. Frustrating because I actually would…
1 vote -
Commander discarded to graveyard with no prompt to send to command zone
- Have a number of cards in hand at end of turn above your hand limit with your commander as one of the rightmost cards in hand. Run out of time in your turn. The game forcibly sends your commander to graveyard instead of presenting option to send it to command zone.
- PC
- Commander ends up in graveyard.
- Option to send commander to graveyard or command zone (even if the option times out quickly).
- It's particularly relevant to Acererak the Archlich. He repeatedly draws cards, returns himself to hand, and is likely to run out of turn time in normal play. It could theoretically happen to any commander if your opponent say cyclonic rifted you as you were running out of turn time.
- Have a number of cards in hand at end of turn above your hand limit with your commander as one of the rightmost cards in hand. Run out of time in your turn. The game forcibly sends your commander to graveyard instead of presenting option to send it to command zone.
- PC
- Commander ends up in graveyard.
- Option to send commander to graveyard or command zone (even if the option times out quickly).
- It's particularly relevant to Acererak the Archlich. He repeatedly draws cards, returns himself to hand, and is likely to run out of turn time in normal play.…
1 vote -
Daily wins not resetting
Even after not playing for 3 days the daily win progression did not reset. It was stuck on the same 12/15 as the last time I played
1 vote -
Etali, Primal Conqueror visual glitch
Etali, Primal Conqueror's transform ability is showing as double the cost (18 colorless, one green, one green or 2 life). It still allows you to cast it for the correct cost, so it seems to only be a visual glitch.
1 vote -
Match ended sundely and gave a loose
I was playing a match and it sudendly ended and I got a loose.. I was winning that match, that happened in a draft
1 vote -
STARTERSTYLES code not working
When i put the code in it says its redeemed already but i dont have the plain black traditional MTG sleeve as a sleeve option in my profile.
2 votes -
kavaero (Superior Spiderman) - not exiling copied card
Played a few games against the sultai reanimator, and each time the Kavaero, Mind-Bitten would copy a creature in a graveyard it would not exile the card it copied.
This is a bug as the card says if you copy it, you exile it.
You can see in my screenshot(s) there is nothing in their exile, and they have two copies of bringer of the last gift on the field instead of just one.1 vote -
1 vote
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Bug related to copying Hidetsugu and Kairi
When creating a copy of Hidetsugu and Kairi, the original or the copy must go to graveyard by the Legendary Rule. Since this happens before the first priority after H&K entering battlefield, two triggered abilities (entering and dying) must be placed on the stack at the same time and in an arbitrary order.
In MtGA, this order is determined so that entering ability must be resolved at first (even though I activated Full Control mode.) This seems to be a bug.
In the attached file, the last turn contains this matter. Please check it.1 vote -
Abundant countryside
Abundant countryside is not an available card.
1 vote -
halvar
Halvar, God of Battle does not trigger in MTG Arena and this needs to be fixed. The Arena client will skip combat phases when he is on the board and the ability will fail to trigger on every combat.
2 votes -
サカの俳句
ミッドウィーク（全知）で相手の呪文に対し、「サカの俳句」が使えない。
2 votes -
draft bug
Dear Support,
in a Premier Draft i encountered a Bug, which derailed the draft completly.Durning the Edn of Pack one i tried to pick a Formidable Speaker. I saw that thecoloring when you select a card didnt appear correctly. Then after some fast clicks after another an error mesage appeared, which i clicked away as i still was panic clicking. Then I got the Window "Wating for the Server..." Nothing happened. When force quit the programm and logged in again... the draft was already in its last picks. Including the Message it took all bout 30 Minutes and the entry fee.
(edit: the attached log was after restarting MTGA, i'm not sure if that is relevant)The last time i reported a bug i got a entierly different layout. Did something change?
Regrads
bstoneDear Support,
in a Premier Draft i encountered a Bug, which derailed the draft completly.Durning the Edn of Pack one i tried to pick a Formidable Speaker. I saw that thecoloring when you select a card didnt appear correctly. Then after some fast clicks after another an error mesage appeared, which i clicked away as i still was panic clicking. Then I got the Window "Wating for the Server..." Nothing happened. When force quit the programm and logged in again... the draft was already in its last picks. Including the Message it took all bout 30 Minutes and the…
1 vote -
Wrong orb displayed when obtaining a new one
I received an orb reward as part of the mastery track, but it displayed what looked to be a Secrets of Strixhaven ink-styled orb instead of the TMNT style orb. This is purely visual, I can still redeem the orb as normal, but it's still weird.
1 vote -
実績が解除されない
スターター・デッキ戦において、「軍団の力」デッキを使用して「群衆の親分、クレンコ」で6体のゴブリントークンを生成した。同じターンに「英雄的援軍」を使用してトークンに速攻を付与して攻撃したが、実績「カラーマスタリー：赤」の「奇襲攻撃」が解除されない。
1 vote
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