MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4026 results found
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Unable to make a move, unsure of cause
Has happened in back to back brawl games now. The opponent will make a move, I should have an opportunity to decline to make a move in response but the pass button is not on the screen. Additionally, I cannot look at any of my other cards with the expand card option or tap any of my untapped mana. The game clock simply times out with my timeouts while I am unable to make a move.
2 votes -
New UI is Terrible
This new UI introduced on 2/24 is terrible. Why give access to my deck to my opponent before the match starts when they can change their deck to match mine? It's clunky. This is really stupid and how did this pass any kind of UAT? This changes the game experience for me, but it's gonna be great for my wallet. I spend way to much every month on this game anyway and these changes, plus tmnt, will help with me taking a break from this game.
2 votes -
Plantage apres utilisation jeton nourriture
Plantage apres utilisation jeton nourriture.
Sur android.
Arrivée deux fois.
Le jeu continuait à fonctionner, mais ça changeait plus de phase.2 votes -
1 vote
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Freeze during play
The game freezes every once in a while without passing priority to the opponent or letting me do any action. Can only activate chat messages
2 votes -
product suggestion
Acererak the Archlich needs to force them to play the required tomb, i just lost because the timer bug used my timer on his turn to replay the archlich and the same minor tomb over and over and over til i ran out of time outs - a time out should not be played on the opponents turn - it is unfair
1 vote -
When a spell is cast from Amped Raptor's ability it resolves immediately without giving priority to another player
Noit getting priority to cast an instant or flash card during this interaction
1 vote -
Mutavault Will Not Tap For Mana After Activation Ability
Mutavault will not tap for mana after using its activation ability to become a creature.
1 vote -
Resolution always defaults to 3840x2160 on Mac
Hi,
I've found that Arena works a lot smoother on my Mac Mini M1 when the graphics are set to a lower resolution. However, every game it defaults back to 3840x2160 - every time! Is there something that can be done to fix this, I just want it to save the resolution as 2560x1440 and keep it that way, any ideas?2 votes -
when challenging a friend in brawl, match will get stuck in an endless countdown loop
When playing friendly brawl, the game will begin the countdown, but when timer hits zero, instead of starting the match it starts counting up and gets stuck. Restarting the match lobby or the game doesn't always resolve the issue. Used to only happen maybe 30% of the time, but now it's doing it almost half the time.
1 vote -
Draft disconnect
I was in a cube draft when it disconnected mid game. I request my buyin back for the event as it was my 3rd loss in a very close game
3 votes -
Bug interaction between oko and nadu
Nadu should give all my creatures ‘When this creature becomes the target of a spell put a land into play or draw a card’. Oko makes a creature an elk that loses all abilities. The oko ability seems to supersede Nadu, so that targeting the elk doesn't trigger Nadu's ability.
2 votes -
Not receiving awards/coins in MTG Arena
I'm not receiving awards/coins for winning matches in MTG Arena. Tried logging out and logging back in. Nothing is working.
3 votes -
I cannot play standard ranked
I am unable to play standard ranked because I think the account is still somehow stuck in the tutorial.
The option to disable tutorial is not showing up.1 vote -
Kona, Rescue Beastie
Frankly supprised you never banned kona after the whole abuello's debacle when kona is creating the same kind of horible gameplay. where you have to sit around and wait while cycling thorugh 185 different priority checks. (that you cant skip without tapping out and playing whatever interaction you have (and need to save for the 1 or 2 wincons) and this is my biggest issue, you liable to time out from priority checks long before you need to cast the interaction costing you the win you might otherwise deserve.
just get of omniscience allready. its never gonna make for good gameplay
Frankly supprised you never banned kona after the whole abuello's debacle when kona is creating the same kind of horible gameplay. where you have to sit around and wait while cycling thorugh 185 different priority checks. (that you cant skip without tapping out and playing whatever interaction you have (and need to save for the 1 or 2 wincons) and this is my biggest issue, you liable to time out from priority checks long before you need to cast the interaction costing you the win you might otherwise deserve.
just get of omniscience allready. its never gonna make for good…
4 votes -
Creature type list does not contain creatures on battlefield
I am playing a Saproling deck, there is only one creature with the Saproling type in my deck, my commander. (It is the only Saproling card in arena, I think.)
When my commander is on the battlefield, the creature type selection menu (for cards that "choose a creature type" when they enter) does not contain "Saproling". This is an obvious bug - most players will want the creature types they have on the battlefield to get a buff.
Maybe it's only looking at the creature types in my hand and deck, which is not enough.
I think this might also happen when my commander is in the command zone.I am playing a Saproling deck, there is only one creature with the Saproling type in my deck, my commander. (It is the only Saproling card in arena, I think.)
When my commander is on the battlefield, the creature type selection menu (for cards that "choose a creature type" when they enter) does not contain "Saproling". This is an obvious bug - most players will want the creature types they have on the battlefield to get a buff.
Maybe it's only looking at the creature types in my hand and deck, which is not enough.
I think this might also…1 vote -
"Disconnected from the server" while playing goes to the wrong screen
When I am disconnected from the server while playing a game, it returns to the home screen. By the time I've quit the game and restarted, my timer has elapsed and I've lost multiple turns. So I've effectively lost the game.
Here are some suggestions:
1. reduce the number of disconnects
2. reconnect quickly and automatically, like all other games do. There ia a bug or edge case somewhere in your reconnection algorithm that causes it to fail where other games succeed in silently reconnecting.
3. make the reconnection timeout shorter than the turn timeout, so I can get back into my game without losing a turn.
4. go to the game if disconnected while playing, not the home screen.
5. make the game load faster after a disconnection, so I don't lose turns.I am using the iPad app, but I've also seen this happen on the macOS desktop app.
When I am disconnected from the server while playing a game, it returns to the home screen. By the time I've quit the game and restarted, my timer has elapsed and I've lost multiple turns. So I've effectively lost the game.
Here are some suggestions:
1. reduce the number of disconnects
2. reconnect quickly and automatically, like all other games do. There ia a bug or edge case somewhere in your reconnection algorithm that causes it to fail where other games succeed in silently reconnecting.
3. make the reconnection timeout shorter than the turn timeout, so I can get back…1 vote -
Duplicate purchase gems
Unable to purchase gems-
Says that I have a duplicate stpre ticket or that I already own this item when i do not
1 vote -
Random Crashes in Succession
Hello team!
I just experienced 4 random crashes within 20 minutes between two matches. Both of these matches were in Quick Draft:SoS; the first match was almost lost because I was forced to use timeouts due to me not being able to respond in time (yes, it's just a game, but it's frustrating. I still won, though!). The crashes during the first match almost had me thinking it was a DDoS; the crash in the second match further convinces me this was a server-wide issue. I'm still including shots of my opponents' names in case this can help with any investigations
Thank you very much for your time on this matter. I wish every one of you all the best luck in your attempt to unionize
Hello team!
I just experienced 4 random crashes within 20 minutes between two matches. Both of these matches were in Quick Draft:SoS; the first match was almost lost because I was forced to use timeouts due to me not being able to respond in time (yes, it's just a game, but it's frustrating. I still won, though!). The crashes during the first match almost had me thinking it was a DDoS; the crash in the second match further convinces me this was a server-wide issue. I'm still including shots of my opponents' names in case this can help with any…
1 vote -
Game froze
Sounds similar to others. Game froze. Capture log button also did nothing. Very frustrating.
1 vote
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