MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3183 results found
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Account-specific -32603 crash — one account works perfectly, $3k main account dies on same server
This is not generic feedback. This is a reproducible account-specific backend crash on your end.
Free account (realt1mg#40407) logs in and stays connected instantly on frontdoor-mtga-production-2026-57-40-2.w2.mtgarena.com:30010.
Main account (Superdave3000#06359 — $3,000+ spent) gets -32603 “An exception occurred” every single time ~12-15 seconds after successful credential login on the exact same server.
I have already tested: normal connection, NordVPN (multiple locations), phone hotspot, and a remote dev server 2700 miles away. All produce the identical result.
This is clearly your backend choking on something in my account data.
Please escalate this ticket to engineering immediately instead of sending me to the feedback forum. Logs and screenshots attached.
Ticket reference: 5060318This is not generic feedback. This is a reproducible account-specific backend crash on your end.
Free account (realt1mg#40407) logs in and stays connected instantly on frontdoor-mtga-production-2026-57-40-2.w2.mtgarena.com:30010.
Main account (Superdave3000#06359 — $3,000+ spent) gets -32603 “An exception occurred” every single time ~12-15 seconds after successful credential login on the exact same server.
I have already tested: normal connection, NordVPN (multiple locations), phone hotspot, and a remote dev server 2700 miles away. All produce the identical result.
This is clearly your backend choking on something in my account data.
Please escalate this ticket to engineering immediately instead of sending me to the…1 vote -
Skipping steps after sneak attack
Sneak ability on stack, acceptere sneak Resolve, didnt get chance to respons after. Playing on android Phone, unable to capture lige.
Loosing match in ranked pick two draft1 vote -
Stop rigging the deal
Every single time I get to go first you give me absolutely nothing as far as cards go in my hand. I can't do anything and when it's the opponent's turn I get 15 freaking land in a row. What the **** is going on. This game is so rigged. It's not even funny. Stop forcing me to play against the same decks over and over and over giving me no cards so they can just play all their creatures and win the game every time it's f****** pointless wasting everyone's ******* time deal it fairly and stop dealing me the same f****** seven cost card at the beginning of the game. Every game that I have one of instead of giving me the cards that I have four of in my deck absolutely ridiculous. How about you also stop forcing me to play against the same user names? How in the **** is it possible that I'm playing against exact same name? People on a daily basis is no one playing this game. Am I the only person that plays this game? So I'm just playing against bots? Like if there's hundreds of thousands of people playing the game, how am I playing against the exact same name person every single day? They can't possibly be playing at the exact same time. I am every single day. What gives?
Every single time I get to go first you give me absolutely nothing as far as cards go in my hand. I can't do anything and when it's the opponent's turn I get 15 freaking land in a row. What the **** is going on. This game is so rigged. It's not even funny. Stop forcing me to play against the same decks over and over and over giving me no cards so they can just play all their creatures and win the game every time it's f****** pointless wasting everyone's ******* time deal it fairly and stop dealing me…
1 vote -
bouncing
today every time i get a permanent bounced from the field either by my own effect or my opponents the permanent stays in play but I can no longer use it. Not only causing me loosing the game but also creating situations where it is impossible to continue playing. Also boseiju does not work or any effect that destroy enchantment works.
1 vote -
GreError
Bug Report: Attached are images of the game state as I cannot find where the logs save on a Pixel 9.
1 vote -
Teenage Mutant Ninja Turtles Premier Draft
Yesterday I wanted to join a Teenage Mutant Ninja Turtles Premier Draft by spending my draft token, and when I entered and spent it, it took me to a March of the Machines draft that I didn't want, but it was too late.
1 vote -
Opponent is active player, but time counter that is running is mine
So, I was playing on historic ranked. My opponent pulled a ocelot pride combo.
But while HIS combo was going off, on HIS turn, it was MY time limit that was being spent???1 vote -
starter deck duel has resume even when finished
The start deck duel event can not be resigned (or cleared in any way) after you complete it. It is then stuck in "resume" status until the heat death of the universe. please for the love of god give me a way to clear this off of my current events, it has driven me nuts since i started using mtga years ago.
1 vote -
1 vote
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Rest in peace not targetable
Could not target rest in peace with any of my cards in hand. I had both boseiju and mystic repeal and the game would not let me target it.
1 vote -
Adversary (intrepid) likely others (multi kicker?)
When casting one of the adversaries, I have only experience with intrepid adversary, it doesn't ask "how many times would you like to pay the additional cost" on etb.
Treat this like x=1,2,3 or confirm 0. And then show full cost of the desired cost. AAs of now, It just has an "auto tap" button.
Twice It prioritized using ww to pay for the cost, and even when floating 2ww, it left 2 colorless in my pool.
2 votes -
Monument to Endurance mode display bug
Monument to endurance failed to update modes chosen that turn. Showed modes available that were not. Only draw was marked as complete on two monuments in play.
2 votes -
acererak broken
Acererak, the Archlich goes infinite on its own soon as you complete the dungeon once it should then stay in play on the next cast, but the system doesnt recognise the dungeon as being completed so Acererak instead it keeps bouncing to hand allowing players to complete the dungeon an infinite number of times given that you have enough mana
1 vote -
Unskipable Trailer for lorwyn upon clicking my inbox
The skip button for the Trailer doesn't work, resulting in a game crash. Please fix
2 votes -
Time penalty with no initiative.
Opponent declared attackers, an effect put a land onto the field, which caused 200+ scut swarms to be put on the field. ETB effects hit for each one as they entered. As this was happening, I hadn't any ability to interact, however next initiative was mine (to declare blockers). with 200+ effects on the stack and each one stopping for an ETB effect, the penalty Timer started counting down, but it was my count down timer, and I lost the ability to declare blockers, even though i hadn't interacted, nor did I have interactions with the field.
1 vote -
double strike deathtouch
Creature with double strike still dying to deathtouch blocker when creature is killed during first strike damage.
Had a creature with double strike that was a 3/4 creature get blocked by a 3/3 deathtouch creature. Dealt damage to deathtouch blocker in first strike damage phase, deathtouch creature died. Then creature who took no deathtouch damage still died after combat damage resolved.
1 vote -
Opponent froze game session via roping and now stuck in game. Unable to connect to another.
Opponent repeated roped all available time then at one point game no longer progresses and timer froze. I have closed the application several times. Its now over 45 min and still stuck in this match.
1 vote -
Disconnect on wifi SSID switch
My home network has 3 bands, 2.4GHz, 5GHz, and 6GHz on three separate SSIDs. While in a game and my phone switches SSIDs, it will drop the connection to the game.
1 vote -
It's not possible to get Escape Tunnel from TMNT packs
I've opened 100 TMNT packs and have zero copies of Escape Tunnel despite it being listed as a card in the set. It seems to me this card should either not be counted as part of the set completion, or it should be possible to draw.
1 vote -
Tokens blocking
Can we please have a mass one to one block I’m tired of losing because yall don’t know how to fix it. If there’s a lot of tokens you run out of time blocking them. I lost a ranked game because of this and next turn I would’ve won because I had more but the game won’t let you block all before losing time. Please for the love of god fix it.
1 vote
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