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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9376 results found

  1. Broken cards and bad programming! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad

    Broken cards and bad programming! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Delney, streetwise lookout and Thunderbond Vanguard

    Delney, streetwise lookouts second ability will ALWAYS trigger any abilities given to Thunderbond Vanguard, regardless of its power.

    To replicate, have Delney and Waystones Guidance on the field and cast Thunderbond Vanguard as your first creature spell during the turn. You also need one additional creature on the battlefield so that Thunderbond Vanguards power is 3.

    You will find that Delneys first trigger does NOT activate when Thunderbond Vanguard attacks, it can still be blocked by any creature, yet the triggered ability given to it, mobilize, WILL trigger Delney for a second activation.

    Thunderbond Vanguard is a cracked and broken…

    1 vote

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  3. ピナクルの星檻でトークンが追放されなかった

    ①相手のターンで相手がドッペルギャングをプレイしマラング川の執政と古のヤギ角のトークンを作成しました。②次の私のターンでピナクルの星檻をプレイしました。③場合ピナクルの星檻の能力によりマナコストが2以下のクリーチャー及びアーティファクトは追放されるはずです。よって前の相手のターンにドッペルギャングによりコピーされた①のトークンは場から追放されるのが正しいはずなのに場に残ったままだったのです。これはMTGアリーナのバグなのでしょうか？

    1 vote

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  4. PLayers able to lock out game in attack phase without triggering time limits. Opponent attacked and held up mana, and was able to lock the g

    Players able to lock out game in attack phase without triggering time limits. Opponent attacked and held up mana, and was able to lock the game up, making it last for an infinite amount of time

    1 vote

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  5. MasterPass

    I did not receive my mythic rare cards for level 9 and level 12. Please advise as this is VERY important and I believe many players are dealing with this. Please sort ASAP. Thank you!

    1 vote

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  6. Did not receive Master Pass Mythic Rare for level 12

    I also did NOT receive the 2 mythic rares for level 12 - possibly for level 9 as well. This is a big issue as they are very important cards. Please advise! Please apply to the account ASAP.

    1 vote

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  7. ARENA FROZEN AFTER UPDATE (DAY 3)

    A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).

    Since the update ARENA has been frozen, I can load the main menu page, but clicking on anything freezes the system.

    This is a Macbook platform issue.

    (I've turned off and on the app and the computer and uninstalled the game and re-installed for reference)

    Please fix soon it's been three days...

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. omniscience bug

    Omniscience effect seemed to still be working after the card was returned to the users hand. Infnite looped into a bunch of tokens (face down cards I guess?), that didn't have haste but still swung that turn.

    3 votes

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  9. premier draft lost

    Hello,

    The server lost the connection, it counted as a defeat, which made me lose my draft.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Tarkir cards with Adventure can not be cast after casting their adventure

    Adventure Cards can not be cast if you cast their adventure first. At all. Period. This appears to affect both players equally. In this game I cast the adventure, and my Stormshriek Feral could not be cast after I cast it's adventure (Flush Out). I could not see it, nor was anything exiled that I could see, nor was it in my graveyard.

    My opponent also cast a Adventure card's adventure ( Rip the Seams ). Although I could see it beside their hand, they did not cast the creature ( Threadbind Clique ) , although they would have been…

    2 votes

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  11. My cards stay on the screen, obstructing my view of the board

    I'm having this problem with a bug, where the cards get stuck on my magic arena screen, causing me to not be able to see the screen, the creatures don't go to the table, they stay on the stack, tokens don't appear, etc

    2 votes

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  12. New idea maybe?

    Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"...…

    1 vote

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  13. got game loss from "Cancel buttom"

    clicked the cancel botton in my draft game search, and ended up with a loss. I'm very close to mythic and this kind of thing happening is very frustrating, although I respect why they don't edit peoples ranks.

    Also ****** to get a loss and potentially not the get the gem rewards that I might have otherwise gotten.

    7 votes

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  14. Mobile Client Crash

    My mobile client crashed as soon as my match was paired, resulting in a match loss. When I attempted to log back on, I was unable to do so before my timer ran out. This happened at approximately 9am on Tuesday, December 24th during a pioneer masters draft event.

    7 votes

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  15. Quest not progressing

    My daily quests have simply stopped progressing when I was almost done with them. Please Wizards, I would really like this extra gold since it's the last day before the new set.

    289 votes

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    103 comments  ·  Events  ·  Admin →
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  16. Game frequently abruptly ended by "Waiting on Server".

    Here's an idea! Fix the issue where a game abruptly goes to the "Waiting on Server" screen before returning to main menu! This is ABSOLUTELY unacceptable for a game of this caliber! It's the reason I quit spending money because I frequently get a loss in ranked gameplay due to this stupid "Waiting on Server" bug/issue! How about instead of pumping out new cards and other income generation sources, maybe try fixing this bug because it's been happening for years and for me has gotten far worse recently, since the DFT Alchemy release. I've had 6 losses in ranked play…

    4 votes

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  17. 対戦相手が表示される直前に落ちる

    スタンダードイベント中、マッチング完了し対戦開始前、対戦相手が表示される直前にアプリが落ちます
    このバグが起きた際、復帰の為に再起動しても同じく対戦相手が表示される直前のタイミングでアプリが落ちてしまいます

    これにより過去4度敗北扱いになりジェムやゴールドを失いました。

    アプリが落ちてしまうためスクリーンショットが撮れませんでしたが、日本時間2024/18:40のあたりに発生しました。

    4 votes

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  18. mtg arena is rigged. im tired of fixed matches and game results. its obvious that wizards is cheating its users by rigging game results.

    mtg arena is rigged. the matchmaking is rigged, and the random number generation is rigged. its obvious after only a short amount of time that my games are being manipulated in a way to prevent me from winning. im seeing games where the system refuses to give me tools i need, while simultaneously giving me every copy of useless cards. wizards should be ashamed of themselves for rigging their game. quit rigging matches. let players enjoy the game without having their results manipulated.

    19 votes

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  19. Unable to cast Overlord of the Balemurk that was exiled with Season of the Bold

    I cast Season of the Bold exiling Overlord of the Balemurk. Next turn with sufficient mana up I tried casting the Overlord but I got stuck because Arena prompted me to select normal cast or impending but did not show me the two options.

    9 votes

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  20. Bug on opening app IOS

    Since 2 days, when I open the app, I’m facing a bug that force me to re- download 3,34 GB . I try to reinstall the app but I have the same issues. This problem occurred every time I open the app.

    1 vote

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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues