MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3245 results found
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Matchmaking
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can…
2 votes -
Missing Cards
Non-Avatar version of Enlightened Tutor is missing from my account.
2 votes -
aetherspark being attacked while attached to a creature
Despite being attached to a creature the aetherspark was being attacked by my opponents creatures.
1 vote -
Primal Command
!!!!!THIS IS A BUG REPORT, NOT A FEEDBACK POST!!!!!
For whatever reason, intentional or otherwise, Primal Command is both a Rare, and an Epic Rare Simultaneously. The "Printed Card" displays it as an Epic, the alt Art displays it as an Epic, but there is also a rare version of it. I should be able to redeem an EPIC rare card for, considering the default option is EPIC. This needs to be addressed, either specify that it is alt art and cannot be redeemed, or modify it so that it is EPIC, or remove the default option being an epic.
1 vote -
fiery confluence
I used fiery confluence selecting doing 1 damage to each creature two times and destroying an artifact once. In response he sacrificed the artifact. No counters or fogs were played. Then the fiery confluence did nothing of the above and i lost the game because of that
1 vote -
1 vote
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pyrokinesis
copied pyrokinesis off of lutri, the spellchaser this game but the second copy would not let me pick the targets i wanted to target. it would only allow me to click "submit" if i clicked 4 targets and spread the damage to 1 target each. lost the game because of this. please refund me my money.
1 vote -
Bug with Control Magic and Invalid deck
as of today any deck with COntrol Magic in it draws and invalid deck error. tried all suggested fixes.
1 vote -
couldnt play counter- have log file- dont know how to do this - should have been able to counter creature spell- mac
I should have been able to counter creature spell but could not for no reason i could see. i clicked "log files" and have a mac
1 vote -
PERFECT SPELL NO CARDS
Got to love how the guy always seems to have the perfect spell as his last card in his hand. That wins him the game. You know he can't just have some other spell that doesn't kill my f****** creature. That's protecting me from dying now. Of course he's got the absolute perfect spell to kill my guy so he can win the game. No problem and it happens like 75% of the **** games this is happening. One turn away from changing the tide of the game and the guy has a perfect spell to stop that from happening.…
3 votes -
requiting hex - firdoch core
Hello,
in a game i had 3 requting hex, enough mana etc. My opponent activated firdoch core for 4 Mana an attacked.
In this case firdoch core is actually a creature - an artifact creature, but a creature. Nevertheless i can´t cast my requiting hex. What was wrong?
Thank you1 vote -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
2 votes -
When I create a ticket in MTG Arena Support, it automatically updates the ticket to be closed and solved
Need help on this one
1 vote -
Cards removed from deck list
I opened up my deck lists today & found multiple Brawl deck lists with cards removed from the deck without telling me which ones are invalid or why.
The message I got when opening these lists only said there was invalid cards that were auto-removed, not what those cards were.
2 votes -
Sphinx Tutelage didnt mill opponent when i drew
I had painter's servant and sphynx's tutelage on the battlefield. I drew and opponent milled 2 cards and that was it. With the combo on they should had milled the whole deck. it was two artifact lands but it should have done it.
1 vote -
Dark Depths unavailable
Dark Depths (non-avatar version) has been removed from the client, which keeps me from playing my deck (since i don't own copies of the avatar version). Please re-add it
2 votes -
Able to cast spells without paying cost
Why don't you have to pay these costs?
1 vote -
Time penalty for players roping
MWO gives an increasing time penalty for players who rope. It's easy if you timeout the next game you play gets a 1 minute penalty, then a 3 minute then a 15 minute etc etc. It's wastes so much time waiting for some spoilt brat to show you what a bad sportsman they are.
4 votes -
Balanced Card Shenanigans
I woke up to balanced cards GONE from my decks, and I NEED TO PURCHASE THEM AGAIN?!? I'm a big fan of rebalancing cards, I really am. I want to keep the game fair and playable for and against all deck types. But, the fact that when you rebalance a card, you remove them from a collection is one of the greediest things I can think of. If you rebalance a card, and a user has copies of the prebalanced card, you should simply add the rebalanced cards to their collection AUTOMATICALLY. Otherwise, what is preventing your company from looking…
3 votes -
Lasting Tarfire not triggering on opponent's turn
I was just drafting and I built my whole deck around Tarfire getting double triggers, but it wouldn't trigger on my opponent's turn when I blighted with the two mana 1/3 goblin that taps on their turn. It lost me all my matches
3 votes
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