MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10217 results found
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One Ring crashes IOS Mobile App
When i play the One Ring or when i put a Burden Counter on it to draw a card my mobile App crashes. I can restart the App but it happens everytime with the One Ring.
2 votes -
Casting a card without enough mana issue
I would like to know how it is possible to cast primeval beauty when the person only has three land, two of them green, one colorless, and one creature for green, the other creature for green is locked. It takes a total of six mana to even cast it, five colorless, and one green! She had nothing else that would even be indicative of her being able to cast that.
1 vote -
unfair
this game is bad you probably don't play it i will constantly flood your feed with unconstructive bs like this until you become constructive
2 votes -
Sundering Eruption does not work
Sundering Eruption does not make flying creatures unable to block. Taken multiple screenshots.
1 vote -
Lands are always mismatched
My lands are always either too few and take several turns to show up or are too many and obstruct the game. I play tested on bot match and these issues do not appear there. Fix this at once.
2 votes -
Overcharged for gems
Sorry, I can’t find any other way to file this complaint on your site. I’ve been buying the $19.99 gem deal but I’ve been apparently getting charged $39.98 each time. It’s happened at least five times I can see. Can someone help me?
1 vote -
No Connection to Server
My game is not able to connect to the servers. This error occures for houres...
4 votes -
weekly wins didn't reset
My weekly wins didn't reset
4 votes -
petrify and lawmages binding third effect not working
hi i just want to let you know that none of the spells like petrify, lawmages binding that say activated abilities can't be activated don't work at all it needs to be fixed like right now. I played to many matches using those spells and the enchanted creature is still able to use its ability, and it's not making the game fair at all also I keep having to concede the matches cause that bug is not fixed at all so please fixed the bug
3 votes -
Game disconnecting from server (not internet issue)
During matches, game disconnects from server, despite no internet issues on my end. Bcause of this, I'm not getting daily quest credit for casting specific spell colors.
4 votes -
Game crashes every time a card is returned from the battlefield to a player or opponents hand. Android operating system
Has been going on since eternity cards were added
1 vote -
Detectado error de contenidos
En Magic de Android que ejecuto en mi teléfono, un Redmi Note 13 Pro 5G, constantemente me advierte que he perdido la conexión, lo cual no es cierto, le doy "Volver a conectar" constantemente, luego de unas 4 veces, aun en ocasiones debo cerrar y volver a abrir el juego, me da un "Detectado erro de contenidos... Arena va a iniciarse de nuevo para verificar los contenidos," le doy Aceptar, al reiniciarse pasa a "Obteniendo listado de recurso... ¿Descargar 3,44 GB adicionales?... Descargar", esos son todos los contenidos del juego, al hacerlo, me deja acceder normalmente al juego mientras permanezco…
1 vote -
1 vote
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Blocco del gioco
Da questa mattina, dopo aver scaricato 3,5 giga il gioco si blocca durante la partita e mi espelle. Piattaforma android
Edit: credo che il blocco avvengono in BO1 timeless con azorius
1 vote -
Bug
In round 1 of my premier draft today the game disconnected, went to "waiting for server", then exited to the main menu and I was recorded a game loss.
1 vote -
Suggestion
You should include a saying like "I'm new" for new players so people dont think they are stalling/purposefully wasting others time while playing. Also one that says "nice deck" sounds better than just "Nice!"
The stall timers need adjusting, I spent 25 minutes being stalled out nonstop from someone who was losing because they would play one card and reset the timer during my turn. Then they would stall the timer out to nothing and not get a strike against them. It would be better to initiate timer counters against them instead of having to report someone.
Finally, can you…
1 vote -
Mobile Game crashes every 10-20 seconds
The draft I have been attempting to play is unplayable. I cannot get to three game actions between crashes. When I reconnect the countdown timer is already there.
When I reconnect I see this garbled text (screenshot provided)
I would like my most recent gem purchase refunded
1 vote -
Sunset revelry didn’t creature 2x tokens with Elspeth, Storm’s on battlefield
- Opponent has more creatures than you
- You control Elspeth, Storm’s Wrath
- You cast Sunset Revelry
- Tokens made are meant to be doubled; they are not
1 vote -
Graphics issue with some overlays in rewards screen
I first detected this after coming back to the game after a few years, I got a lot of rewards and while hovering cards with abilities such as Warp and Flying etc, the abilities tile seems to have some opacity issues. Or something like z-index or some graphics bug. Image attached.
1 vote -
performance on macOS is miserable, client is unplayable
once again, the client on macOS is unplayable.
enter a game. 2 turns later everything is slowed down to a crawl. UN F* PLAYABLE.
this has been an issue in the past. it was seemingly fixed around beginning of july (client ran really smooth on the exact same machine).
now since 2 updates its UNPLAYABLE again.question to engineers: what the **** are you doing?! you remove the fix from previous patch? you dont check whether your changes break the entire client? i want to understand…
question to product managers: what the **** are you doing?! if the client does…
1 vote
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