MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10231 results found
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Card Collected Error missing card white diamond
My collected bloodthirsty conqueror Has recently been removed from my deck. It shows that I collected it but it isn’t in my deck. there is a red triangle appearing in spot 2 and I can’t save a valid deck unless it is removed but it isn’t shaded out asking me to purchase the second one.
Something is wrong where it appears my collected version is counting as zero or something.
I have no clue how many other cards this may be happening to.
1 vote -
Can't claim rewards
My event crashed after winning 7-2. I was not awarded the prizes and cannot claim them.
2 votes -
marsh flats
Marsh Flats card style with retro frame is not available for purchase, making it an exception among other fetches. (See screenshot.) This is exceptionally (heh) annoying.
3 votes -
Alchemy
Why isn't there a toggle switch to allow you to exclude alchemy cards. I would accept a longer wait to play just to take these stupid cards out of my games. If I want to play Alchemy I will choose that option. Wizards constantly ask for feedback and do zero on the feedback we give them. Alchemy isn't well liked and more than enough players have asked for it to be taken out of normal format play. Why don't you listen to us.
3 votes -
Mimor bug
At Momir event(mid week magic), when I put Umori, the Collector onto the battlefield, MTGA became unresponsive.
2 votes -
Gemstone bug
Gemstone Caverns's pregame effect doesn't work on mobile. On my laptop it was fine, but on my phone I wasn't giving an option to play it
every time I started with it.5 votes -
Players are being able to play historic cards on alchemy.
Players are being able to play historic cards on alchemy.
I was playing an Alchemy play and my opponent played Lightning Bolt. I noticed that on a previous game in which they played another card from a historic set. The cards were played with alternative arts, I don’t know if that’s part of the bug or what is happening.
5 votes -
System is telling I don't have enough Rare Wildcards to craft a Mythic card
Trying to craft Mystic Forge (Mythic), system tells me I don't have enough Rare wildcards.
Android
I expect to be able to craft a Mythic card with a Mythic wildcard.
No workaround found, that's why I'm reaching out to customer support.
2 votes -
Game didnt let me cast my counterspell with proper mana up in Standard Metagame Challenge
I was playing the Metagame challenge match 1 game 3 simic midrange versus orzhov sacrifice. I have a green and a blue mana open for my repulsive mutation and my opponent casts his first spell (voice of victory) which i click to let resolve, then he casts a sothera the supervoid and it just resolves without asking me to respond ( i still have the correct mana up for an x=0 repulsive mutation with creatures on board while he is tapped out). this ends the game on the spot as i have no way to recover from his blowout turn. …
3 votes -
Random
Use a random shuffler. Share your algorithm. What ever you are proclaiming to use to shuffle these deck is not shuffling them and that is BLATANT. It is obviously not a failure of design, it is designed to fail. Stop stealing from people.
4 votes -
Shuffler
FIX THE SHUFFLER YOU THEIVES
4 votes -
Calamity
Missing the majority of my calamity, galloping inferno triggers. More than half. Frustrating when your finisher doesn't create tokens that swing. It'll show them dying after the fact, but not when attacking.
1 vote -
Aetherspark attackable by mobilize tokens when attached
Just played a match where my opponent was able to target the Aetherspark while attached to a creature with attacks.
8 votes -
Side Bug
Side bug on BO3 traditional pioneer deck. Can't see all cards on side after game 1. This happen whit a companion (yorion).
5 votes -
June Bounty Hunter makes all attacking creatures unblockable
Now I had the next unfortunate bug. The opponent had June Bounty Hunter in play and attacked with it after drawing the second card for his turn. That June is unblockable is fine (that's the ability of the card). But why is the 2/1 Token of Fire Navy Trebuchet unblockable, too? And in the next combat all creatures of my opponent were unblockable again. I lost the game because of this bug. The bug I already submitted half an hour ago was ok, because I was losing anyways. But this time I am pretty sure that I could have won…
2 votes -
Deck Validation in Premier Draft ATLA
In the ATLA Premier Draft, I have had a deck validation error twice now. It would let me save the deck to play the games with it. That is 20K gold lost. It happens on mobile and desktop versions. The images are what happens. Last time this happened, I resigned from the draft because I wanted to play so I tried again and it worked. I figured it was fixed now but it is not.
Please fix this and also refund me 20K gold for two drafts I couldn't participate in.
2 votes -
Avoid Repeat Packs in Jump Into: ATLA
As I understand it, the first set of 3 packs in "Jump In!" is guaranteed to include one pack you hadn't gotten before. I have been tracking my packs from Jump Into: TLA and this time, all 3 packs in my first pick (Warriors, Cabbages, Zuko) were duplicates of ones I already had.
With 46 packs to collect, it would be much nicer if said "Jump In!" policy applied to Jump Into: TLA as well. Thanks.2 votes -
toph the first metalbender artifact bugs
when i played Toph i tried an equipment deck but equipment that was attached lost its tap for mana ability. since then when i play the deck now all equipment lost its tap add mana even if not equipped.
2 votes -
FOMO Kutzil's Flanker
I had Delirium for my Fear Of Missing Out, I attacked, FOMO's Delirium triggered, and I targeted one of my creatures...
THEN opponent cast Kutzil's Flanker and exiled my graveyard (AFTER delirium already triggered).
And my targeted creature got untapped but I got no second combat phase.
Clearly a bug since you'd think it wouldn't have untapped the other creature either.1 vote -
Town Greeter takes land from exile with Rest in Peace in play
Just as the title says with Rest in Peace in play Town Greeter is still able to take a land.
Also saw some other bugged interactions with Rest in Peace here so there is probably the problem.1 vote
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