MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3337 results found
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eaten alive slasher
Eaten Alive was not exiling Unstoppable Slasher in my standard ranked game, instead he came back with his counter.
1 vote -
Connection Lost
I play almost every day and usually within 5-15 minutes of playing I get “Connection Lost.” If I click “Check Status” it says everything is operational; if I click “Reconnect” it blinks or trys for a few seconds before displaying “Connection Lost” again.
If I click “Exit Game,” and reopen MTG Areana it asks me to login. When I do it says, “A unexpected problem occurred (Error code: -1). Please try again.” It usually takes at least 5-10 tries before I can log in, and when I do there is almost always an error referring to "assets" followed by an…
1 vote -
Effect menu disappears/ kicked to menus (play/shop)
I do play on iOS. I go to active an effect and the option to pay mana manually or auto disappears and after a minute kicked to the menus. I can move to different tabs and if I select play fast enough the timer has passed my turn and it’s half way through my opponent’s turn. I can still highlight cards and see my opponent doing emotes or looking at cards.
1 vote -
Purchasing gems
Every time I try to buy gems at the 9.99 level, 1600 I think, it tells me that I've already purchased that item like it is a one time purchase
1 vote -
Cards Tagged as Banned When They are Not on the Ban List
All signets are tagged as banned cards in Timeless when they are not listed on the official ban list. It has been months since I personally discovered this issue, nearly a month since my last post about it, and there have been large updates to the game this whole time without any change.
Please review all the cards that have been tagged as banned on MTGA, because if this happened once it could have happened multiple times.
1 vote -
Unable to load - black screen; or unable to login
A month ago everything was alright.
And just a couple of days ago I succesfully donwloaded all the pathces via your windows client. Everything installed.
But I simply can't log in. See screenshots.
I tried all types of connection.
Today I can't even load the app. It's just a black screen. Today's logs are attached.PC, Windows 10, any type of connection, with VPN or without.
1 vote -
sephiroth, fabled solider
sephiroth just triggered twice , first when the token died then after he transformed I got hit for the same tokens dying, they werent even on the stack anymore.
1 vote -
If you're not motivated, just quit.
Having someone like this as a leader shows how corrupt MTG is.
I wish Hasbro would just disappear already.1 vote -
the most unoptimized game ive ever seen how does a mobile game stutter and drop its pants on a 5070 figure it tf out or dont put 90$ decks i
the most unoptimized game ive ever seen how does a mobile game stutter and drop its pants on pc with a 5070 figure it tf out or dont put 90$ decks in the shop of a game that can barely function on modern hardware. Or if u read this wotc drop 30 more universes beyond sets in the next 3 years cuz f it nothing matters milk her till shes dry.
1 vote -
Mirror of Life Trapping Bug
When I have Mirror of life trapping in play, I don't know how to replicate it but on some occasions when a creature gets cast and the mirror of life trapping triggers, the game will partially freeze. I can still minimise and maximise my hand and I can still access the menu but the triggers in the stack don’t process. And no matter how long I wait, even the gameplay timer doesn't activate and I'm just stuck in the game. I have also attempted to concede in game but then the game will completely freeze. Only fix I have found…
1 vote -
Earthbending sacrifice lands
I earthbent airship engine room, then it only made me pay 2 mana to sacrifice it to draw a card
1 vote -
Color Challenge not pairing correctly
Trying to do the color challenge. Description clearly states that I should be paired against someone using the same premade monocolor deck, yet twice in a row I have been paired against someone clearly using a constructed deck of a significantly higher power level than the precon used in the challenge.
1 vote -
mastery
The hassle of claiming Mastery Orb rewards
When redeeming Mastery reward orbs, each one triggers a loading screen, which is frustrating. Please make it possible to claim them all at once.
1 vote -
First strike and double strike isnt functioning
My opponent had a Wurmcoil Engine and blocked my creature equipped with the sword of vengeance. My creature died even though the wurmcoil engine didn't have first strike and took enough damage to kill it. Fix this.
1 vote -
Stoke the flames causing mobile client to crash
Casting Stoke the Flames in the Powered Cube is causing the android client to crash.
1 vote -
Rewards for reaching new ranks!
This game should give a pack of cards or a sleeve skin or something when you reach a new rank for the first time in a new season. I havn't been playing very long, does rank have seasons even? Anyway I just hit diamond for the first time ever and the only reward i got was the lobby screen.... this game seems very stingy with incentivising its players.
Hope this helps!
1 vote -
Ranked matches being auto conceded on my side (not the rope)
Twice this evening the game has Auto-Conceded on me (one on my opponents turn, and once on my turn)
1)Both interactions were mid-trigger abilities hitting the stack
2)There was no delay in play (no rope burndown)
3) There was a lot of interaction and ability triggers
4) both matches had board states which were heavily in my favor (the first one was 2 triggers away from a direct damage to my opponent who was on 1 life)could you advise what will happen with this, as it is really disrupting my ability to have a fair game
(I've omitted the…
2 votes -
Suggestions to improve player experience
Dear Team,
First of all, congratulations on the game. I would like to share a few suggestions that, in my opinion, could further improve the player experience and long-term engagement.
Please find my ideas organized below:
- Permanent rank recognitionAfter each ranked season reset, it would be great if the game kept some form of visual recognition for players who have already reached certain ranks, such as:
Emblems
Character frames or borders
Cosmetic items that can be displayed on the player profile
This rewards effort, reinforces progression, and adds prestige within the community.
- More accessible event informationCurrently, players need to open…
2 votes -
Ayara's Oathsworn Bug
Subject: Bug Report: Ayara's Oathsworn search ability failed to trigger with Ordeal of Purphoros
Body:
Hi MTGA Support Team,
I am writing to report a potential bug regarding the card "Ayara's Oathsworn" interacting with "Ordeal of Purphoros". I have encountered this issue multiple times.
Platform: [PC ]
Description of the issue: When Ayara's Oathsworn is enchanted with Ordeal of Purphoros, the search ability of Ayara's Oathsworn fails to trigger even when the conditions seem to be met upon dealing combat damage to a player.
Steps to Reproduce:
Cast Ayara's Oathsworn.
Enchant it with Ordeal of Purphoros.
Attack with Ayara's Oathsworn…2 votes -
Emergent Ultimatum not picking Colorless creatures
Emergent ultimatum doesn't allow to pick colorless creature (Like Emrakul for example), while it should!
1 vote
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