MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9388 results found
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Protection from Red
I've had issues with Protection from Red. I've used 2 different times in my deck in which then had a Red Instant or Socery Card destory my creature any way as if it does not even have Protection from Red. I don't know why unless it is a bug. I thought Protection from "X" Color ment it has basically Hexproof/ Indestructible against "X" Color! I had multiple creatures then Poof! ALL DEAD.
1 vote -
Loading screen looping on iOS, cannot play the game
Only when I play on iOS, any time I queue for a game, the loading screen goes on ad infinitum (literally hours if I let it) after showing ‘waiting for opponent’
I am completely unable to queue on the platform, despite having full access to the store, my decks, profile, etc
I have tried the repair game files button to no avail1 vote -
Why do banned cards show up in legal cards to be crafted?
If you select standard, it shows cards to craft that are banned in standard. Furthermore even more egregious if you select standard and format legal, it still show banned cards, which spoiler alert are not standard legal.
1 vote -
BO3でサイドボードが一部しか表示されない
サイドボードを15枚設定しているのに、BO3のサイドボード入れ替え画面で6枚しか表示されない。
ゲームをまともにプレイできない致命的なバグなので早急に原因調査と改善をしてください。1 vote -
First strike major issue
Two big issues. First dont make it so difficult to report a fundamental issue to the game. This shoukd not be as hard as filing freaking taxes. 2nd why is a creature with only first strike dealing two instances of damage. Double strike and first strike are not the same thing. Yet I just had a creature with 7 power and only 1st strike kill a 12 toughness creature that should not happen. If you are going to allow basic gameplay to get messed up that badly I don't even know what to say to that lack of care and…
1 vote -
Crash
My game crashes frequently. This started some time in the last 7 days. The majority of the crashes happen right when a match is found. Not a huge issue as I can open the game again and get back into the match mostly. But recently it crashed then signed me out in the middle of a ranked draft match two separate matches which caused me to time out and lose and ultimately lose my draft run.
1 vote -
stuck
While playing, unable to block or attack and forcing me to timeout and discard cards, unable to do anything.
1 vote -
Vintage Cube
Return Powered cube to arena
1 vote -
Edge of Eternities has ruined Brawl, put in a banlist for these outrageous lands PLEASE
Brawl has been nothing but Simic garbage since EoE release, I've played Tatyova after Tatyova deck and their play pattern is so boring and predictable that it's unfun to play against. Thanks :)
1 vote -
IRGENT BIG BUG ! over and over again connection error : An Error occured, please restart
had a disconection and now i can't reconnect i have this message over and over again even after restarting game.
log from player.log file attached
thx to handle this !!! it's not normal !
3 votes -
reporting a bug/potential cheater
had 6 mana with kogla and yidaro, some reason game wouldn't allow me to use two of my mana to play him as a creature only allowed me to use 4 mana for his ability and oppenent drew absolute perfect hand.
2 votes -
Quick draft quest not working
Hello, the quick draft quest isn’t working. I have played two quick draft matches and the quest isn’t progressing. I have used the ‘repair game file’ and reinstalled the app but it still won’t progress. Could you fix this for me please. Thank you
3 votes -
Achievement Bugged
I used about 30 mythic rare wildcards to complete my set of Tarkir Dragonstrom but I don't get the Set Completionist 2 Reward. I would not have spend these wild cards if it wasn't for the achievement. I would like the wildcards back or any form of compensation. In the files are screen shots of my set completion and the missing achievement.
6 votes -
slow
Whenever I try to do anything at all, including clicking the PLAY button, everything slows to a crawl--to the point I was able to take a screenshot mid-animation of the PLAY menu coming in--I'm unable to click any buttons, and my CPU fan turns to screaming turbo mode.
4 votes -
running slow, not letting me play
I am able to get to the main menu. However, whenever I try to do literally anything at all, even bring up the PLAY menu, everything slows to a crawl, my CPU fan goes to screaming turbo mode, and I'm unable to click any buttons. It's so slow that I was able to capture the menu mid-animation.
4 votes -
"Your deck can have any number of this card" cards are not working
When building a brawl deck with any of these cards (Rat Colony, Hare Apparent, Shadowborn Apostle etc.) The game tells you that your deck has too many copies of a card
4 votes -
Deck invalid for having multiple cards with the statement “a deck can have any number of cards named” Cid Timeless Artificer in my case.
Deck error in Brawl (historic) saying having multiple Cid’s in my deck.
4 votes -
Decks Invalid
All my decks are invalid for the format Im trying to play (For example, Pioneer). When I try to check why this is happening, is because there is an error with the Sideboard.
It keeps telling me that I have more than 15 cards on my sideboard, even with 0 cards on it.4 votes -
Can’t edit sideboard in BO3
When I swap out a card 1:1 in my sideboard and try to save my deck it gives me a “sideboard can’t contain more than 15 cards” error. Sideboard before and after edit has exactly 15 cards.
4 votes -
Can't add more than seven cards to the sideboard
Decks I llast used in Bo1 won't accept to be saved with a 15 card sideboard
4 votes
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