MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9351 results found
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Set Collection has the wrong set size for BLB
Set Collection has the wrong set size for BLB
BLB set has 64 rares and 22 mythics, but the collection screen shows the set as having only 60 rare and 20 mythic cards- Give us the steps to reproduce the bug: go to set collection screen, click on BLB set
- Note which platform you’re using : both Mac and iPadOS
- Enter the actual results you’re experiencing: set lists wrong totals for rare and mythic 60/20
- Enter the expected results of the feature: should show 64/22 cards
- Add any relevant screenshots/videos: attached
- If you found a workaround, please add workaround steps:…
4 votes -
delete multiple decks since you added many
Allow deletion of multiple decks since the Game adds starter decks and pushes users over the limit through no action of their own
5 votes -
Match making and the shuffler
I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga…
18 votes -
Win being recorded as win and loss
I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.
62 votes -
Traditional Draft Resign
After losing one match in Traditional Best of Three Bloomburrow Draft, I was no longer able to play in the event I drafted for, despite that being only my second match of the three I should have had. I would like to be reimbursed if possible.
3 votes -
Have spent hundreds of dollars this month...
FIX your shuffler and the RNG. Some of the things that are happening are not statistically possible. You're losing customers daily. I've spent thousands of dollars on this game and will not spend another cent until you FIX IT.
4 votes -
Shuffler, the way to stop those who win a lot in a row
Shuffler, once again, destroying what could have been a good draft...
I spend 1500 gems to play a draft, from the second win in a row, I always lose thanks to the ****** shuffler...
Game 3: I go into the game with 3 lands in my hand, I end the game with 11 lands on the battlefield and 2 in my hand.
Game 4: I mulligan because I only have 2 lands of the opposite color in my hand, I have 6 cards, 2 of them lands, in the 6 turns I played I bought the third land in the…4 votes -
Terror of the peaks
Players are able to target terror of the peaks without paying the 3 out to target it, causing losses in my paid for draft games.
6 votes -
can't edit deck
after the last update, when I try to edit a deck, the wheel just spins saying "waiting for server" and the program freezes without opening my deck
7 votes -
82 votes
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urgent necropsy Bugged
Urgent Necropsy seams bugged had 5 cards in graveyard well above total mana cost 5. was targeting a single creature (terror of the peaks.)
got the message card cant be cast becuse additianal cost cant be payed. additianl cost here is collect evidense which i had well above 5 in my graveyard.3 votes -
Brawl Banlist Update
Historic brawl banlist needs an update. It is mindboggling that a card like Mana Drain (banned in Legacy) is viewed as acceptable in this format when Natural Order (Legacy legal) is banned.
Having your 3 to 4 MV card Mana Drained on Turn 3 to 4 is effectively an auto-loss. If this card is to be kept in the format than any deck playing it should be relegated into the top tier queue
7 votes -
Ban Etali, Primal Conqueror
Etali, Primal Conqueror has no place in standard
There should be no reason that one card is so powerful, that it can win the game in one turn, literally instantly! Playing against someone who can go from an empty board to casting through their entire deck and mine, flooding their board with copies is broken. There is no reason this card should be in standard. Turn seven they went from an empty board to a full board and I lost, not because they swung with their now full board of creatures, but because all the copies of they made of…
6 votes -
Rng is fun
Opponents with libraries of 60+ cards curve perfectly in Diamond, get the perfect interaction playing jank decks.
The ranked ones are not competitive, they are garbage created to waste our time except for the whales or people with influence in the game who will steal the perfect cards every game until they reach the first mythical positions.
Fun.7 votes -
Game froze up
It's all in the log. Game froze up, don't know why.
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Log20230621_021339.log 167 KB -
UTC_Log - 01-29-2023 23.54.15.log 7 KB -
Log20220905_150718.log 13 KB -
Log20220224_142638.log 32 KB -
Log20210928_052309.log 1492 KB -
error-2.png 2765 KB -
error-1.png 253 KB -
Log20210902_203617.log 13 KB -
Log20210812_200920.log 329 KB -
Log20210108_212236.log 628 KB -
FROZEN GAME.png 2040 KB -
Log20200727_041423.log 546 KB -
UTC_Log - 07-05-2020 18.34.08.log 167 KB
43 votes -
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Been playing for over 3 years MTG Arena and Im tired
Im ******* tired of this ****** library shuffle. Its impossible to get good games when EVERY ******* GAME its always the same. First hand always 7 lands and 0 speels, then a ******* mulligan to only get ******* spells only. Fix your ****** deck shuffle algorhytm for once.
4 votes -
Improve Matchmaking
Please improve matchmaking. It's impossible to find the same deck type in each format all the time. It is clear that matchmaking is flawed and needs to be recalibrated. It makes very boring and dull the game experience.
8 votes -
Arena frequently disconnects
In matches and in deck builder arena will frequently lose connection and give the waiting for server screen. This happens every 60 seconds or so and across all devices and networks. When the lost connection screen appears I am able to hit reconnect and continue as normal.
Suggestion, arena should automatically try to reconnect and do it's best to not interrupt gameplay even if some packets are lost. When in the deck builder why do I need to be interrupted by a waiting for server screen that stops everything.
Really love this game but these disconnections are making the game…6 votes -
Fix the shuffler number 11
Fix the shuffler, got ****** into diamond 2 games back to back. then appropriate ratios once and now this *.
playing 18 lands 21 creatures 21 spells. started 3 lands 3 spells and 1 creature. so very high odds i draw creature. by turn 5 ive seen 6 lands 5 spells and still 1 creature. Odds are impossible. quit **** us with the shuffler, we came to play magic, not bend over, this is why mtg is dying.4 votes -
Give us an option for removing opponent card highlighting
We need two quality of life updates. These need to be in the settings and toggle options.
Currently when our opponent puts their mouse over a card it highlights the card. This is annoying, we do not need to see this. Setting to turn it off.
Anonymous name mode setting. 99% of players we do not need or want to see their names. Give us a setting to turn off their names so it's anonymous.
Then make a match history list that shows us a history of the last 20 players we played against. There we can go to this…
7 votes
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