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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9199 results found

  1. Thing in the Ice and Chalice of the Void interaction

    Thing in the Ice states that "whenever you cast an instant or sorcery spell, remove an ice counter". Yes, Chalice of the Void counters my one mana spell, but the ice counter should still be removed. This is not happening in arena; the counters remain.

    I play Arena on an Apple computer.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. AGGRO

    Feedback: Only aggro cards, only aggro decks, mtg not fun anymore. you should do something about this, it's kinda boring and frustrating.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Does anyone from hasbro/wizards actually read the feedback?

    Is the feedback left here actually read by anyone? or is this just the new place to complain ever since the cowards at hasbro had the forums deleted because they couldn't stand the hate that they created for this rigged garbage game?

    6 votes

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  4. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. cheating players

    onve you reach plat ranking there is a majority of people have decks that have hundreds of card in their deck. it makes the game no fun. i cant get past plat one without running in to a deck like this. do something about the cheating cuz without some action this game is trash.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. I want Tidus and Wakka cards to be included in Universe Beyond Final Fantasy

    I think this is a wonderful illustration that takes LGBT people into consideration. I hope you will adopt it.

    1 vote

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  7. I used a code sniffer and read the game code. STOP RIGGING IT.

    You have the worst ******* code I've ever seen. You clearly rig the game in a terrible way, just let it be TRUE RNG, stop trying to force hands, it's such ******* ********.

    In 200 games I have gone 2nd, TWO HUNDRED GAMES IN A ROW. STOP THIS. It should be I go 1st, I go 2nd, I go 1st, simple as. Don't **** people with RNG on this *, just force it, 1st, 2nd, 1st, 2nd. It's that **** easy.

    And remove your garbage illogical shuffler, it is breaking the game. It gives 3-4 copies of cards…

    8 votes

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  8. Game feels just as rigged as this feedback page. There are over 500 pages of feedback about how rigged it is.

    This is pathetic wizards. There are 500 pages of feedback that all pertain to how rigged your game is, and I doubt there is a response to even one. The blatant scamming of your customers should be illegal, and all of you should be massively ashamed of yourselves, considering how much different the online game plays compared to paper, there is no contest, this trash is rigged in order to increase profits for Hasbro, simple as that and incredibly sad considering this is all there is left of magic at this point.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Asset error happens when the game start

    started a new update and all i get is a reoccurring "asset error detected" over and over. My PC is Mac.

    5 votes

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  10. claims from mastery orbs gone missing.

    the mastery orb has a bug. So far it has taken 3 of my mastery orbs claims and took the csards out of the claim queue yet not into my decks. I notified tech support and was neglected . Until they fix this issue I will not be spending real money on this APP

    3 votes

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  11. Égide d’assimilation

    Aegis exil an assassin . The card Said it exil a non assassin monster

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Game Loss for Games I could never play/finish

    Yesterday I went into a Premiere Draft and my record was 1-1. In game 3 I was pretty close to winning, when suddenly my game crashed without a bug reporter and just sent me to thehomescreen. After I opened the Arena client again however it didn't let me connect to the game and instead put me at the homescreen.
    At first I thought tough luck, game loss due to a DC, but instead the Premiere Draft screen was still 1-1 and I could start a different game. After I clicked that, at around 20 seconds I got kicked out of…

    2 votes

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  13. BAN CARDS TO FIX STANDARD

    It's the only way to fix standard. The fact that you haven't done so implies that the totally of Wizards of the Coast's staff needs to be taken behind the building and shot like they do in glorious China. Or at least fired and have WotC closed down by Hasbro.

    Let's face it. WotC is failing to learn from its mistake the first time in every single set. Lessons you should've learned a long time ago:
    .
    1. Don't put haste on a bunch of creatures. It breaks the flow of the game.
    2. Don't put hexproof and indestructible on…

    2 votes

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  14. draft crash and impossible to reconnect 2 times in the last 7 days

    This happened to me twice last week: playing a quick draft event game crashed in the load scrren, closed and return to windows desktop. Then, I tried to reconnect few times and the same happened. I surrended and lost my match

    Today it happend again. I needed to restart my pc to run the game again

    Very frustrating, hope you fix this soon.

    Please fix this bug

    2 votes

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  15. Fix the shuffle algorithm already!

    60 cards, 20 plane's and out of 12 cards delt I couldn't get 1 plane? Seriously?

    4 votes

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  16. Didn't receive Gold for completing Daily Quest

    Completed Daily Quest"Cast 20 black or red spells." I did not receive the 500 Gold reward. I even closed and restarted the game and I have still not received it.

    8 votes

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  17. Deep-Cavern Bat is Bugged

    Deep-Cavern Bat didn't return my spell after it died. The card remained attached to Deep-Cavern Bat even when it was in my opponent's graveyard. I couldn't play it in any way, even though I had mana available.

    8 votes

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  18. Ways to cheat

    i think players are outside apps to effect the probability algorithms I noticed multiple times I get mana flooded and I use the computers re

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Waiting For Server

    Ever since the newest update, I will get a waiting for server issue with every single game that I play. It's annoying that I can't even play one game without server issues.

    51 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Stop the ******* cheating.

    Your game is unplayable fix this *. The cheating is out of control. You want people to like playing then be like chess and allow players to access the logs and see everything that transpired during the match including the draw and deck layout. Its **** unreal that you do not do this, the fact that yall can't be transparent says everything I need to know about this *. Its a * show if yall can't be transparent about this *. And for ** sake post the cheaters real names so everyone can know if…

    5 votes

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