MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9099 results found
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Can't play games
Queue times seem unusually long, and when I do finally get into a game (in any mode, both constructed and limited), nobody seems to be able to make any choices on keeping or mulligan hands. Sometimes hands don't even show up and I see only an empty board and stats that say both players have 999 cards in hand, 999 cards in library, 999 cards in graveyard etc. Can't play any games at all.
15 votes -
Randomly kicked from game and given loss during draft
Pretty much the title. Was playing duskmourn premier limited and in the middle of a game apropos nothing it kicked me from the game. It didn't initially give me a win or loss, so I played another game. After I won that second game, it gave me both a win and a loss and ended my draft (3rd loss). Playing on windows
169 votes -
event achievements do not count progress in Yargle Day event
have not yet tried in regular matches, but in the specific event the achievements are not being count
play any number of games in "Yargle Day... In Space!" event were you deal damage to opponent using Yargle and or win the game, either by resignation or by opponent getting to 0 or less life
reporting from PC, log file attached
as title suggest, no advances in the achievement under the Yarge event
30 votes -
Cards are black, without any pictures and other display issues
Cards are black without any text or look very weird. Gems look red and weird and other problems with the interface
12 votes -
The chain veil doesn't work
i've tried to use The chain veil in a game with Kiora, Behemoth Beckoner and Karn, the great creator, but once i activated it (before or after i've used the planeswalker ability) i can't click on the planeswalker to get the additional ability. I see their loyalty highlight but i can't use the.
19 votes -
Tutorial bug
During the tutorial the game keeps bugging out to the point I can’t even finish the tutorial, I have tried replaying this mission 3 times hoping the problem would go away but it has persisted. Specifically during the fight with the swamp deck and when I use “confront the assault” card, not allowing me to block with the three 1/1 creatures that are supposed to appear but seem to be stuck glitched in the same place most the other cards on the field are glitched at, I play on iOS and pretty frustrated with the bug, It happened on the…
34 votes -
achievement in Yargle event (Death by vanilla)
i won a match with a deck with only vanilla creatures, but i didn't get the achievement "Death by vanilla"
32 votes -
audio
Platform: Ipad 9th / Ios 18.6.2
After a rather small update yesterday, only a part of the audio effects are played during a game. E.g: when playing a card there is no sound at all - no swoosh.26 votes -
Issues starting matches
Choose to Play
You may be stuck in waiting for opponent for a while, so long you may be offered to cancel. If you do wait until you connect, the game will not show you your hand, and is waiting for the opponent. A timer begins for the opponent and runs all the way down. It does not time out the opponent. If you hit concede at this point nothing happens. Restarting the computer, and reinstalling mtga does not help.15 votes -
not start game
the game freeze on the mulligan choice screen.
15 votes -
Matching takes too long or matches and gets frozen at the beginning of the match
Either it is matching for too long or matches and gets frozen at the beginning of the match
14 votes -
Fleem cosmetics
I preordered the Mastery Pass, which should have qualified me to receive the Fleem cosmetics, but I have not received them.
23 votes -
Final Fantasy Set Completionist II achievement bug
Hi there. I have completed collecting all 4 copies of each card in Final Fantasy packs but have not been awarded the Set Completionist II achievement. Please help.
34 votes -
Jumpstart deck is almost all lands
For the Avatar Jumpstart Event, I chose the Relentless and Rebelling packs. The resulting 40-card deck had 27 lands and 13 spells, which is completely unplayable. This was a waste of a Jumpstart token because I basically cannot win, unless my opponent forfeits due to a timeout. I simply run out of spells before I can get within striking distance.
12 votes -
Tutorial bug
There is a big issue on the 4th ennemy on the tutorial !
Can you fix it ? There is a bunch of cards blocking and I can't choose the card to summon monster for the last steps !!!
Please fix it ! I want to play Magic Arena !!!36 votes -
Spark bot talking every time i end a match
Spark bot keeps repeating the same thing every time I log in or complete a match and there's no way to to shut it off. Needs to be removed.
15 votes -
Invalid decks?
Some decks with sideboards are now invalid? It says decks cannot have more than 15 cards in sideboard, not more than 8 shown? Why is deck now invalid?
27 votes -
26 votes
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server issue?
weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and nothing…
14 votes -
Unable to play matches
Stuck at Waiting for Opponent in almost all matches across multiple formats. Occasionally able to load into a match, unable to get past mulligan phase. Premier draft is unable to be selected. Had an Avatar Premier draft deck with 0/0 record, now completely unable to select Avatar premier draft. May have been awarded match losses for inability to connect, I can't tell as the premier draft option is currently not visible and unable to be selected.
13 votes
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