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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3319 results found

  1. Resolution always defaults to 3840x2160 on Mac

    Hi,
    I've found that Arena works a lot smoother on my Mac Mini M1 when the graphics are set to a lower resolution. However, every game it defaults back to 3840x2160 - every time! Is there something that can be done to fix this, I just want it to save the resolution as 2560x1440 and keep it that way, any ideas?

    2 votes

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  2. when challenging a friend in brawl, match will get stuck in an endless countdown loop

    When playing friendly brawl, the game will begin the countdown, but when timer hits zero, instead of starting the match it starts counting up and gets stuck. Restarting the match lobby or the game doesn't always resolve the issue. Used to only happen maybe 30% of the time, but now it's doing it almost half the time.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Creature type list does not contain creatures on battlefield

    I am playing a Saproling deck, there is only one creature with the Saproling type in my deck, my commander. (It is the only Saproling card in arena, I think.)

    When my commander is on the battlefield, the creature type selection menu (for cards that "choose a creature type" when they enter) does not contain "Saproling". This is an obvious bug - most players will want the creature types they have on the battlefield to get a buff.

    Maybe it's only looking at the creature types in my hand and deck, which is not enough.
    I think this might also…

    1 vote

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  4. "Disconnected from the server" while playing goes to the wrong screen

    When I am disconnected from the server while playing a game, it returns to the home screen. By the time I've quit the game and restarted, my timer has elapsed and I've lost multiple turns. So I've effectively lost the game.

    Here are some suggestions:
    1. reduce the number of disconnects
    2. reconnect quickly and automatically, like all other games do. There ia a bug or edge case somewhere in your reconnection algorithm that causes it to fail where other games succeed in silently reconnecting.
    3. make the reconnection timeout shorter than the turn timeout, so I can get back…

    1 vote

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  5. Duplicate purchase gems

    Unable to purchase gems-

    Says that I have a duplicate stpre ticket or that I already own this item when i do not

    1 vote

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  6. Random Crashes in Succession

    Hello team!

    I just experienced 4 random crashes within 20 minutes between two matches. Both of these matches were in Quick Draft:SoS; the first match was almost lost because I was forced to use timeouts due to me not being able to respond in time (yes, it's just a game, but it's frustrating. I still won, though!). The crashes during the first match almost had me thinking it was a DDoS; the crash in the second match further convinces me this was a server-wide issue. I'm still including shots of my opponents' names in case this can help with any…

    1 vote

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  7. Starter deck game sucks at the moment

    I’ve just played 10 games in a row in the starter deck challenge trying to meet my daily win goal. 10 times in a row I had anywhere from a decent hand to good, and was paired against someone with the perfect synergies hand. WTF. I’m not the best magic player in the world, but ****, how are my card draws awful 70-80 percent of the time, and my opponent has a perfect synergy 70-80 percent of my games. Something has to be corrected in the matchmaking or card draws or something. This is ridiculous, and I’m thinking I’m just…

    1 vote

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  8. Leave the graveyard effect

    The living history spell did not trigger when my creature went to graveyard and returned prior to combat phase. I didn't get the attack bonus and lost my game as a result of the combat that occurred following it. No option to hold the creature when the +2/0 didn't trigger.

    1 vote

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  9. Typo in deck format description

    You are missing "are" in the red text describing the different MTG Arena formats.

    Repro steps:
    1. Go to Codex of the Multiverse
    2. Go Ways to Play / Formats / Constructed
    3. Observe the text in red

    Results:
    "There five MTG Arena formats..."

    Expected:
    "There are five MTG Arena formats..."

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Return the Favor does not allow you to target spells when casting the redirect Spree choice.

    Return's 2nd spree option doesn't work. Unable to use it to re-direct combat tricks to your own creature. Casting it and selecting only the 2nd option just plays the card, doesn't allow you to target a spell, and then immediately resolves.

    1 vote

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  11. Game Frozen after Boseiju,Who Endures Plays

    Game Frozen after Boseiju,Who Endures Plays,
    Selected to grab my land after opponent played said card and game froze, cant concede nor continue on with play.

    1 vote

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  12. Dark Leo and Shredder Broken

    Dark Leo and Shredder sometimes cannot be interacted with at all. The spell on the stack or ad a permanent on the battlefield. You can not block it or target it with any effect. Nothing giving it extra effect, just cant be interacted with at all in the game right now.

    1 vote

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  13. infusion not triggering

    I attacked with Shopkeeper's bane, triggering the 2 life gain upon attack. Opponent blocked with a creature and responded with an instant giving the creature +2+2 and first strike. I responded by casting Efflourecence on my Shopkeeper's bane, which should have triggered the infusion of indestructable and trample. My creature died upon the damage step. It should have been indestructable due to the gaining of life upon attack.

    1 vote

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  14. Incorrect rules interactions Kozilek the great distortion

    Kozilek the great distortion on magic arena on ios is bugged. The cards last ability says you can discard a card to counter a spell but it doesn’t work that way and wants me to pay mana to counter spells for some reason.

    1 vote

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  15. [Seeker of sunlight/Chercheuse de soleil] erreur dans le texte

    Bonjour,
    Il y a une erreur dans le texte français de la carte [Seeker of sunlight/Chercheuse de soleil], le coût de la capacité est mal formaté à cause d'une parenthèse mal placée : "2(GC)ette ...etc..."

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  16. Player “played a spell” but no spell entered the stack and all my permanents remained but no longer worked

    Player “ played a spell” but no spell enter the stack and all my permanents remained but no longer worked. It was like a board wipe but I had enchantments and indestructible creatures. They were not interactive to attack and the enchantments were not effective. My opponents hand still had the same amount of cards. There were no spells in his graveyard that could board wipe at any level or in his exile. No spells went on the stack when it happened. His land tapped and then his turn was just done and I was ineffective. It seemed like a…

    1 vote

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  17. Make the Ranked Modified Brawl Event Permanent

    I stopped playing because i wasn't really having fun anymore but this event brought me back. I loved the ranked aspect of it and climbing the ladder in a format that i was very familiar with but at the same time is so unique. Each match was different and being able to play with a competitive edge with many cards I loved but cant play with in brawl anymore was incredible. It was probably the most fun ive had playing magic in 7 years.

    1 vote

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  18. vitalité perpétuelle : erreur dans le type

    Bonjour,
    le type de la carte [enduring vitality/vitalité perpétuelle] est mal traduit en français. Dans la version anglaise, la créature et de type "Elk Glimmer" qui a été traduit en "elfe et nitescence", alors que ça devrait plutôt être "élan et nitescence".

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  19. demonic tutor

    Hey ! I was wondering.... in historic mode, the Demonic Tutor (sixtrhaven version) is not legal for this format BUT the A22 version is legal... Why ??? It's legit the same card except the set logo. If it's not a bug, how can i get the card ? I can't even find it when i search it to craft it with wildcards... Thanks

    1 vote

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  20. Give option to remove feedback intersticial.

    I get tired of skipping the request for feedback. I’ll bet other people keep hitting that too. If iI’m right, please use that information as it was intended please and offer folks a way to toggle the feedback request feature.

    2 votes

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MTG Arena Bugs & Product Suggestions

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