MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3309 results found
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Sliver Cascade
First Sliver Cascades once then next sliver did not cascade. Also graveshifter did not see my commander in the graveyard when i cast it from hand. Had maskwood nexus out not sure if it effects it.
1 vote -
Infinite loops dopplegang storm chasers talent
My idea is to stop using MY timeouts when the opponent is in an infinite loop. How is that MY fault they are taking a half an hour with dopplegang and stormchasers talent? I lose because they take too long? What kind of system is that?
1 vote -
Opponent conceded during declare attackers and game won't progress.
During a ranked match I was moving to combat and the opponent conceded. Now I'm stuck on declare attackers. I can't leave the match or continue phases. Turn timer isn't working either.
1 vote -
Deck Type List Blocked in Deck Details
When viewing the deck details, if you click to change the deck type, the drop down menu is appearing behind the panel below it making it impossible to choose a new deck type.
2 votes -
Basic wastes issue
During my games with a colorless deck running basic waste land cards. When one of my non basic lands are destroyed (ugins labyrinth in this case) with an effect that allows me to search for a basic land, I cannot select my basic wastes even though I am seeing them displayed in my deck. I have experienced this multiple times by now. I hope this helps you improve the game!
1 vote -
Game loses connection
On android mtg arena looses connectivity anytime you minimize it it doesnt matter if it's only for 1 second. Also what's more irritating is that if you have your android device to automatically connect to wifi if you are playing arena on 5g and you come in range of a saved wifi network when you automatically comment the game crashes as well. You have to close arena down reopen it just to be logged back into the match you were playing before the problem occurred just to be 2 or 3 turns behind having done nothing to your boardstate nor…
1 vote -
Account-specific -32603 crash — one account works perfectly, $3k main account dies on same server
This is not generic feedback. This is a reproducible account-specific backend crash on your end.
Free account (realt1mg#40407) logs in and stays connected instantly on frontdoor-mtga-production-2026-57-40-2.w2.mtgarena.com:30010.
Main account (Superdave3000#06359 — $3,000+ spent) gets -32603 “An exception occurred” every single time ~12-15 seconds after successful credential login on the exact same server.
I have already tested: normal connection, NordVPN (multiple locations), phone hotspot, and a remote dev server 2700 miles away. All produce the identical result.
This is clearly your backend choking on something in my account data.
Please escalate this ticket to engineering immediately instead of sending me to the…1 vote -
Skipping steps after sneak attack
Sneak ability on stack, acceptere sneak Resolve, didnt get chance to respons after. Playing on android Phone, unable to capture lige.
Loosing match in ranked pick two draft1 vote -
GreError
Bug Report: Attached are images of the game state as I cannot find where the logs save on a Pixel 9.
1 vote -
Teenage Mutant Ninja Turtles Premier Draft
Yesterday I wanted to join a Teenage Mutant Ninja Turtles Premier Draft by spending my draft token, and when I entered and spent it, it took me to a March of the Machines draft that I didn't want, but it was too late.
1 vote -
Opponent is active player, but time counter that is running is mine
So, I was playing on historic ranked. My opponent pulled a ocelot pride combo.
But while HIS combo was going off, on HIS turn, it was MY time limit that was being spent???1 vote -
starter deck duel has resume even when finished
The start deck duel event can not be resigned (or cleared in any way) after you complete it. It is then stuck in "resume" status until the heat death of the universe. please for the love of god give me a way to clear this off of my current events, it has driven me nuts since i started using mtga years ago.
1 vote -
1 vote
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Rest in peace not targetable
Could not target rest in peace with any of my cards in hand. I had both boseiju and mystic repeal and the game would not let me target it.
1 vote -
Time penalty with no initiative.
Opponent declared attackers, an effect put a land onto the field, which caused 200+ scut swarms to be put on the field. ETB effects hit for each one as they entered. As this was happening, I hadn't any ability to interact, however next initiative was mine (to declare blockers). with 200+ effects on the stack and each one stopping for an ETB effect, the penalty Timer started counting down, but it was my count down timer, and I lost the ability to declare blockers, even though i hadn't interacted, nor did I have interactions with the field.
1 vote -
Opponent froze game session via roping and now stuck in game. Unable to connect to another.
Opponent repeated roped all available time then at one point game no longer progresses and timer froze. I have closed the application several times. Its now over 45 min and still stuck in this match.
1 vote -
Disconnect on wifi SSID switch
My home network has 3 bands, 2.4GHz, 5GHz, and 6GHz on three separate SSIDs. While in a game and my phone switches SSIDs, it will drop the connection to the game.
1 vote -
It's not possible to get Escape Tunnel from TMNT packs
I've opened 100 TMNT packs and have zero copies of Escape Tunnel despite it being listed as a card in the set. It seems to me this card should either not be counted as part of the set completion, or it should be possible to draw.
1 vote -
Game Crashes
Game always crashes when i play this deck on PC, Android, iOs. If i try rejoin game i always got error from screenshot.
Deck
1 Unlicensed Hearse
3 Infernal Grasp
2 Voltage Surge
4 Sheoldred, the Apocalypse
2 Sheoldred's Restoration
4 Liliana of the Veil
2 Tear Asunder
4 Titan of Industry
4 The Cruelty of Gix
4 Bloodtithe Harvester
4 Fable of the Mirror-Breaker // Reflection of Kiki-Jiki
4 Swamp
1 Mountain
1 Boseiju, Who Endures
4 Haunted Ridge
4 Deathcap Glade
1 Rockfall Vale
4 Ziatora's Proving Ground
4 Sulfurous Springs
3 Karplusan Forest1 vote -
desconnection
I was playing in Arena and the game stopped to work, in the midlle of one event. Due to the issue I have lost not only the game but also the possibility of going on in this event. Besides that, I was winning the game. I Have attached one screenshot. It was strange because i was able to open the menu and the sand wathces were working, but I couldn't exit, reconnect...
1 vote
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