MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3248 results found
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All copies of Enligtened Tutor - Mirage (MIR) printing are missing from my collection.
Every time I open a deck that had my Enligtened Tutors, I receive an error stating, "Invalid cards have been removed from your deck." To my knowledge the card is legal in Timeless, Brawl and Historic so I am confused as to why I am receiving the error. When I look at my collection, it does not even show an option for the Mirage printing anymore. Looking at Reddit this appears to be a mass problem for many people.
6 votes -
Cannot remove cards from deck during sideboarding.
After the last update, I cannot remove cards from my deck during the sideboarding phase between matches for best of 3. I can add cards, but no cards can be removed from the played set.
4 votes -
The game continues without the spell being resolved.
I played a spell, but it didn't resolve. The played card remained displayed on the right side of the screen as the game continued. I couldn't play that card again, and I lost it from my hand.
4 votes -
Cannot add cards from sideboard when editing deck
When in a draft event and doing deck building, I cannot add cards from my sideboard to my maindeck. Once in a match and sideboarding for game 2/3, I can add these cards to my maindeck again. This makes deck construction very difficult and if you ever cut the wrong card, you can’t ever play it in a game one again. This only happens to me on mobile, and only began within the last two weeks
6 votes -
food chain (turtle version) is still legal according to my client
I can still make a Historic deck with Food Chain and join the ranked Historic queue with it (I dropped before being matched). My client does not say the card is banned. I did not receive wild cards when the client updated after the ban.
Steps to reproduce: Make a deck with the turtle version of Food Chain. ??? ProfitPlatform: PC app. (standalone, not Steam)Behavior: I can make the deck and queue for the Historic ranked queue.Expected: I should not be able to do either of those things.
…Pics/Video: Trust me bro. (I bet it's not just
5 votes -
否定の力がヒストリックやタイムレスのデッキ構築で使えなくなっている
否定の力が入っているデッキを編集しようとすると、デッキにこのフォーマットで使用できないカードが含まれていますと表示され否定の力が削除され、禁止カードのようにデッキに入れることができない
6 votes -
opponents triggers
My timer runs down while my opponents triggers are excessive! What even is that!
6 votes -
Your shuffling algorithm is being abused in ranked.
Several times I've faced 250 card decks that are concerningly consistent. The exact answers they need constantly. If this was once or twice, I wouldn't say anything, but this happened to me years ago when I uninstalled because of it.
If your shuffling algorithm is solved this badly then it should really be altered so people can't just abuse it.
3 votes -
Force of Negation removed from account and decks
Force of Negation (MH1) has been removed from my account. I logged in after the patch just now and it removed them from my deck and said they are no longer legal in historic. They do not appear in my collection. I spent wildcards on them and now have to spend mythic wildcards on the uglier ones.
I don't even have enough wildcards left to craft the other ones despite the fact I already spent wildcards crafting the cards. I was excited to play historic and practice with my deck leading up to the qualifier weekend and now I can't…
5 votes -
BRAWL MATCHMAKING IS GARBAGE
Maybe have some kind of matchmaking for brawl. I have 29 basics in my deck and my opponents have off color fetches, optimized mana bases with 2 mana accelerants, Akroma's will, I got EMRAKUL THE AEONS TORN'd on like turn 7. Played 4 games and got absolutely stomped in all of them. My oponents have actual interaction like path to exile and I have abrade because it came in starter decks. My deck is legit worse than most precons because I had to pick from what I had lying around from zendikar rising standard. This isn't fun. I'm not spending…
6 votes -
Interface bug when sideboarding
When attempting to sideboard in Standard ranked Bo3 I will occasionally experience a graphical error that causes moving lines on the screen, and prevents me from selecting cards in certain positions to add to my deck.
When experiencing this issue, I also have a white bar appear at the top of my screen over the main menu with multiple envelope icons.
4 votes -
Storm in MTG Arena
Hi, i would recommend wizard to adjust the timer in MTG arena particularly when resolving storm copies of spell, when you have stacks of spell u should be on the winning side, but because of the timer, i cant fully cast the storm spells such as mind desire etc, end up skipping the turn because the timer has finished, thank you
4 votes -
Matchmaking fails
I've been repeatedly attempting to enter a match and it fails either about 3 second in or 30 seconds in quite consistently. When restarting, the game attempts to reconnect to the match. Ultimately the match never starts, which is fortunate for my draft run.
4 votes -
Pre order packs
Over 24 hours after purchase, still missing all pre order packs and rewards. The single item received directly after purchase was the Ral sleeves. Nothing has been done to provide the packs nor reimburse the purchase. Nor has there been a statement or any information on this matter.
5 votes -
Login timed out
Cannot get to Home Screen. Powered on off reinstalled app on iPad. Dark screen times out. Second day in a row. How about some free packs?
6 votes -
4 votes
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Hexproof
Just had a dragon that has hexproof as long as it’s dealt no damage. Never swung with it as it came in tapped by the mono white authority enchantment. Opposing player cast bake into a pie keep in mind on a hexproof creature that just entered the battlefield tapped and it destroyed said creature. Pretty sure hexproof is it can’t be targeted by spells or abilities of your opponent. This has happened 7 times with hexproof creatures and caused me to lose each time so what the actual heck.
1 vote -
These are bugs in the iOS mobile version.
They include issues such as being unable to adjust the number of cards in the sideboard in BO3, and being unable to tap a creature to activate its ability even when you have the initiative.
3 votes -
Is anyone quality checking pre-made decks anymore?
This is honest feedback for the stone brains at WOTC.
Midweek magic (theoretically) is supposed to be about highlighting different playstyles, such as for new expansion sets. That did not happen. The pre-made spellstorm deck was more OP than all the other pre-made midweek magic decks by a large margin. If you wanted to stand a chance of getting your 3 wins for the week, you were pretty much required to use spellstorm, and that is what most people did. The other decks were cute, but ultimately their primary mechanic ended up just being to feed wins to the spellstorm…
3 votes -
Auto-Stops do not account for Don & Raph Hard science's mana reduction.
I was unable to stop after attacking with Don and Raph's Hard science even though I had an instant I could cast with it's cost resduction ability.
6 votes
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