MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3192 results found
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Product Suggestion
There is currently a pretty unfair and largely unbeatable card play mechanic that drains the opponent one health at a time while adding one health to the player. There is no readily available option to break the endless cycle of life drain/life gain and the OPPONENT AUTOMATICALLY IS DRAINED TO 0 HEALTH.
Truly unpleasant 'game strategy' - IF THIS ISN'T A BUG/CHEAT, WHAT IS?
1 vote -
Didn't recieve gems as reward
After completing a draft I only got the packs I never got the gems as a rweard. That is 1600 gems missing.
After final loss going 5-3 I didn't get the gems from a powered cube draft.
Windows
Got packs but not gemsTo get the gem reward as well
1 vote -
What the actual **** is wrong with your draw engine????!!!!
How about fix your stupid ******* algorithm for fair play in events I AM ******* PAYING FOR!!!!!
What the ******* **** he’ll *!!!! There is ***********
********!!!
That is all.
1 vote -
turn 2 win
That is a turn 2 win, with one land out, in a landless deck, where he exile his library cast all his card that he needed to win the game. Again I repeat that is a turn 2 win. Is this magic now? Because all the decks I play against are all based on winning turn 2 and 3 and worst case scenario turn 4. You have a graphic about don't give up everyone loves a good comeback story. I ask you where is the comeback here, there was barely even a come let alone time to get to a…
1 vote -
Formatting of the “stack” on the right cost me a game
Formatting of the “stack” on the right cost me a game. My opponent played a fight spell that gives their creature a plus one plus on counter on their creature second most to the right from my perspective (they had a lot of creatures like 6 or something) and the creature all the way to the right had increment. So when they selected their creature the arrow showing which one was selected got covered by the stack on the right and since the increment happened first it appeared that they selected the increment creature which would not have been powerful…
1 vote -
Cannot Counter spell - also lands are not untapped
When you counter a flotted Spell, the game stops temporarily, and the spell passes even though the opponent hasn't done anything about the counter since it resumed, and the counter remains in the stack.
The land I've tapped since then won't be untapped.1 vote -
Can't select cards in "choose X" cards
From PC, when using cards like Stock up or Accomulated Knowledge without having 3 lessons in the graveyard, you are not able to select cards to draw, you see the revealed cards from the top of your deck but no option to choose and the timer still goes on for you.
1 vote -
Proliferate doesn't work with poison counters when charge counters are present
When someone has charge counters (the lightning shaped counters) and I use proliferate it does not add to poison counters. This has been going on for a few years now. Tired of not being listened to.
1 vote -
Autotapper lies about which lands it taps
When I mouse over a spell, autotapper will show me which lands it taps by highlighting them. When I click to cast the spell, it then taps DIFFERENT lands than the ones it showed me, which is a huge problem as it likes to leave me with only colorless mana and ending my turn early as I can't cast anymore spells
1 vote -
Prepared spells on creatures triggering twice with harmonic prodigy on the field
Just saw a wizards matter deck and saw that with harmonic prodigyon the field if you cas prepared spells of wizards you basically get 2 times that spell on arena
1 vote -
Not gaining xp for mastery
I just finished my daily 15 wins and my mastery xp is still at 0/10000 until lv. 9 it hasn't moved in a while, it didn't matter if i won in ranked or unranked standard play. 06/04/2026
1 vote -
Orb redemption did not work. I've lost an orb and the redeemed card.
I tried redeeming an orb to get the card Grub, Storied Matriarch. I used the orb, then I could not find the card in my collection. I am using Windows 11. I've attached prints to show where the error occurred. Please help me out with this. Thanks.
2 votes -
Deputy of Detention not giving back exiled card.
PC
Deputy of detention exiled one of my artifacts. I used sword of fire and ice to deal 2 damage twice to it with a double-strike creature, however it stayed in exile into the graveyard with the deputy.1 vote -
Game Freezing
The game keep freezing while playing a game (it has happened 4-5 times so far). This normally happens while moving through phases or after I play a land. The timer pop up on the screen and I am unable to take any game action. By closing and opening the game again, I would be able to keep playing and finishing my games. However, last time this happened was during a premier draft and when I got back into the game this is the screen I had (attached picture).
1 vote -
Been sent down the ranks twice at the end of the season
Many users affected by! I was dropped twice from the season reset from platinum to bronze because of a clear error on your part! PLEASE REMEDY THIS ! For all of us affected. It is deeply unfair that this is just ignored?
1 vote -
Improve Arena Direct Prize Fulfillment Transparency and Prize Substitution Policies
I would like to provide feedback regarding the recent Secrets of Strixhaven Arena Direct event and the subsequent prize fulfillment process.
I participated in the event held from May 1–3 and earned multiple Secrets of Strixhaven Collector Booster Boxes. After the event concluded, there was a significant delay in prize fulfillment, with support initially unable to provide any estimated timeline for delivery.
More recently, affected winners were informed that due to limited inventory, only one Secrets of Strixhaven Collector Booster Box would be provided, while additional earned boxes would be replaced with Wilds of Eldraine Collector Booster Boxes.
My concern…
1 vote -
share
Let me share my Decks with my Friends during Challenges. I want to teach my friends how to play, but they aren't interested in the starter decks, I want to build them Decks from my Collection and then invite them to a Challenge where we can play together with my Decks.
1 vote -
The game is slowing down more and more
Since last week, the game on my laptop (M1 MacBook Pro from 2021) has been slowing down incredibly. It is even hard to play: I play a spell and before the game processes the action I did the hourglass starts clocking. I do not know what happened with the client, but it is so much worse than ever at least on my device (I played with my cousin earlier today and on his laptop everything worked fine). I even tried with deleting and re-downloading the game, but nothing changed. I am afraid if the issue persists I will need to…
1 vote -
The game is slowing down more and more
Since last week, the game on my laptop (M1 MacBook Pro from 2021) has been slowing down incredibly. It is even hard to play: I play a spell and before the game processes the action I did the hourglass starts clocking. I do not know what happened with the client, but it is so much worse than ever at least on my device (I played with my cousin earlier today and on his laptop everything worked fine). I even tried with deleting and re-downloading the game, but nothing changed. I am afraid if the issue persists I will need to…
1 vote -
Avatar change impossible
For weeks I have problem that I cannot change my avatar. Nomater which I will choose it is alwayes displayed Ferrafor.
1 vote
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