MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6185 results found
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HAND SMOOTHING
i AM SO TIRED OF YOUHAND SMOOTHING GARBAGE. i DON'T WANT IT AND WOULD LIKE TO NOT HAVE TO USE IT. IT IS TOTAL GARBAGE AND DOES NOT WORK. LAST SEVERAL GAMES I HAVE HAD TO MULLIGAN BECAUSE OF WHAT HAND SMOOTHIG IS SUPPOSED TO PREVENT. ONCE CAN UNDERSTAND BUT I HAVE A REAL VERSION OF MY DECK AND IT NEVER BEHAVES THE SAME WAY AS ON HERE. I FEEL IT IS WRONG THAT YOU FORCE US TO USE AN ALGORITHIM YOU BUILT FOR BEGINNERS, I AM NOT A BEGINNER AND I HATE CHEATING. GIVE ME THE OPTION TO USE…
9 votes -
Loading initial scene
Game won't load past "loading initial scene" tried reinstalling and restarting computer still doesn't work.
13 votes -
Infinite Loop
An opponent had a marauding raptor on the field and then played polyraptor. This cause an infinite loop that caused me to time out because priority was always passed to me. A player shouldn't be able to abuse the rope system to win.
28 votes -
Opponent Did Not Lose With Negative Health
I was playing in the ranked ranks and I came across an opponent who did not lose the game after the hit points were below 0, he continued playing as if nothing had happened.
65 votes -
matchmaking
i'm really sorry about that but magic sucks.
the matchmaking is something really idiot ... if you play a certain type of deck you will fight against the same fricking deck .. i mean controll stupid deck .
do something about it .. do it randomly ... because i can't believe that the people just play those ****** deck41 votes -
Matchmaking
After winning a match to move me from Silver 1 to Gold 4 my next opponent was the #11 overall ranked player in Mythic. After reaching out to customer support they assured me that the matchmaking had been "tested extensively", "working as intended", and was "a level playing field". This appears to be none of those things and should be addressed.
28 votes -
not gaining rank
Not gaining rank and losing rank when winning! Please fix and replace rank!
143 votes -
Skipped past second main phase in draft
In two consecutive games now, the client has skipped directly to the end phase when I pass priority at the beginning of my opponent's combat and they don't attack. In at least one of the games, this directly led to me losing as it didn't give me an opportunity to interact before a critical trigger went on to the stack.
10 votes -
Android app crashing
Since the recent Android OS update the app constantly crashes. I have uninstalled and downloaded again but the issue remains.
It gets unplayable because you need wins to progress but it keeps throwing me out of games and giving me losses
49 votes -
rigged
seriously fix this ******** rigged game you fucken greedy *** *****!
38 votes -
timer active while triggers resolve
To reproduce: put lots of triggers onto the stack, eg by playing a Scute Swarm deck, do so while the timeout cord is showing to see full effect
Results (on PC): My timer keeps running while the triggers resolve, if it runs out, I automatically pass to combat/the turn/etc when all triggers have resolved.
Expected results: my timer does not countdown while triggers are resolving because I am unable to take any actions.
EDIT: this is much less of an issue on my new computer, as triggers resolve much faster than they did on my old laptop.41 votes -
rigged
******** with your rigged ****!
37 votes -
Daily quest not tracking spells cast
Daily quest "Cast 25 Green or White Spells" has been stuck at 14/25 for several matches. Have restarted game twice without success in getting tracker to update.
27 votes -
Game either land floods or land screws. Fix your ******** game!!!
Game either land flood for 5 turns or screws me for 5 turns. Fix your dumb game. FFS!!!
35 votes -
Stuck at waiting for server
Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.
My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.
I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans…
284 votes -
rigged
Game is a 100% rigged
THIS IS A PAY TO WIN SYSTEM WAIZARDS HAVE IMPLEMENTED!!!! PLAIN AND SIMPLE.
You pay with money to buy data and in return you get better odds in every match you play for a period of time till it ends and you pay more and repeat the cycle. The algorithm is rigged with match making/card draw/ starting hands and several others. Decks that have a 70-90% chance of win on tabletop is a 20% chance to win in Arena unless you pay for more data as a rigged cash cow! F-you, Wizards made me quite…40 votes -
matchmaking issue
I'm on Diamond 3 and I was matched against a Mythic #27, what is wrong with this matchmaking???
Also, his deck uses an infinite mana loop (Birgi + Prismari + Goldspan) - so OP.22 votes -
fix your ******** RNG
Every single ******** game I get mana screwed or flooded.
21 votes -
deathtouch + "deals damage equal to creature's power" is broken
I've now played 3 games against decks using this exploit, which is not (I believe) cards as intended.
Effects that read "deals damage equal to creature's power" like Ram Through and Devouring Tendrils should NOT read for the player's creature's deathtouch, it should just deal damage equal to the number in the box.
deathtouch + "deals damage equal to creature's power" is broken.
12 votes -
Game stopped on opponent's turn, timer not working, softlock forever
Playing a game against an opponent. They had the upper hand, so I can't imagine them doing this on purpose, but the game would just sit there. No timers showed up (opponent had x2 ready to go) but the timers never triggered, and the game is just sitting there waiting for the opponent to continue their turn.
log is attached.
36 votes
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