MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3176 results found
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Bug with Lorwyn Eclipse Cards - Figure of Fable and Omni Changeling
I copied a Figure of Fable with Omni Changeling and i could not activate the third ability without activating the other 2 first but I should be able to because it has all creature types. this is a bug in how the card is coded
3 votes -
Crashing
Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.
3 votes -
Steel Hellkite bug
Steel Hellkite activation ability that states” Destroy each non land permanent with mana cost x that was dealt damage this turn by paying c for its mana cost does not work”! This is very annoying as this makes this card useless.
2 votes -
Report of Possible Automatic Loss Error During Match – Ability Loop
Hello,
I would like to report a potential issue that occurred during a ranked match on MTG Arena.
During the game, my opponent had over 20,000 life, and we entered what appeared to be a deterministic loop involving two of my cards: Bloodthirsty Conqueror (Conquistador Sanguinário) and Starscape Cleric (Clériga do Firmamento).
The interaction created a continuous life-drain loop. There was no available response from my opponent, no triggered abilities pending on their side, and no replacement or prevention effects in play. The board state was stable, and the loop would inevitably reduce my opponent’s life total to zero.
At…
2 votes -
Specialize Brawl Issues
When picking a Brawl commander in MTG Arena with the 'Specialize' keyword, it no longer gives you the prompt to pick the secondary color (instead just defaulting to the mono-color of the base card). Brawl decks that already exist with dual-color specialize commanders still seem to work, but new decks can no longer be created.
3 votes -
My Elendra, Saint of Dusk
My Elendra, Saint of Dusk was removed from pay by Bitter Triumph, which is an instant but she's supposed to have hexproof from instant spells.
2 votes -
Cursor size in 4k
Cursor size in 4k is too small. See screenshot. Suggestion: add slider to increase cursor size or 150% - 300% GUI scaling option or both. Best regards
1 vote -
Mastery Pass reward bug
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters. I would appreciate a refund.
5 votes -
mastery gave the wrong packs
Level 4 of the lorwyn mastery pass gave me 3 edge of eternity packs not the displayed lorwyn packs. Would like my lorwyn packs or a refund for mastery pass, did not purchase mastery pass for packs from old sets.
5 votes -
jump in lands
The Midweek Magic Jump in! Event has a "4 color" Vivid pack that's monogreen but gives you Islands and Mountains
5 votes -
winter shop 2025 two :O emotes instead of >:O and :O
i bought the new emote pack in the winter store and the >:O emote didnt show up in my list. Instead i got two :O emotes. can you please change it to >:O and :O or at least return the gems on the repeated emote? I want to keep the emotes, dont want a full refund.
4 votes -
Issues with mana bases during the jump in events
In the most recent Jump-In event for Lorwyn, there was an issue where I chose the Blight theme, which preported to be in Mardu colors. However almost every card in that theme was black. While there was one card that did actually take Orzhov Hybrid mana, none of the cards had any use for red mana. And yet despite that, I was given four mountains and four plains, meaning almost half of my mana base was lands that wouldn’t help me. This same issue happened to me in the TLA jump-in where I got forests in a deck with only…
4 votes -
Midweekly Magic Jump In LORWYN ECLIPSED
Hi, can someone please tell me a clever reason why this deck should contain islands and mountains in its mana base?
I have to mulligan every game at least twice...
Thanks devs!
P.S. Given the fact that I can't even change the amount of basics in this deck... I won't complete this midweekly event cuz it's awful to play with such a stupid mana base.4 votes -
"Forgotten Caves" reports as common instead of uncommon(correct) rarity in crafting.
"Forgotten Caves" reports as common instead of uncommon(correct) rarity in crafting. The bug occurred while crafting for a Brawl deck on PC.
Finders reward? ;^)
ps.
Game version :
2026.56.10.11392.12382682 votes -
Won't load
At the title screen just keeps saying initialization inventory database and won't go oaa that. Never loads up. I have tried waiting 30 minutes and resetting but no change. Started after the stupid new update.
3 votes -
Customer service support is a joke
Every time that I have gotten a hold of customer service for wizards of the coast it has been days of waiting for replies... They need to have an instant chat they make so much money they can afford it!
3 votes -
Unable to join event
Just finished building a brawl deck and wanted to test it out but every time I try to I get an error that says "unable to join event. Try again later". I closed the app multiple times and even switched to my pc but I'm still getting the error
3 votes -
Rank went backwards from Bronze 3 to Bronze 2 instead Bronze 4
After I won the last ranked game in Bronze 3, instead of progressing to Bronze 4, it went backwards to Bronze 2.
I write software for a living and I don't understand how this even happens - are you rolling back a database to an old snapshot, or something?
0 votes -
Pick 2 TMNT draft
Pick 2 draft disappeared from events. I won a couple of events then went out and came back to finish the games but couldn’t see the event and it’s disappeared and I haven’t gotten my rewards
I use iPad to play
2 votes -
Can't find match and match results not recorded
Yesterday 3/27 night going into today 3/28 Pacific time. The match I finished up in draft wasn't recorded as a loss. Then couldn't find another match in draft with a lot of draws happening. Played some standard and got a couple of matches but 2nd match win wasn't recorded and then could no longer find matches.
3 votes
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