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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9347 results found

  1. 2 votes

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  2. Brawl Hand Smoother

    Remove the hand smoother from Brawl, please. It is not needed. Moreover, as it's not a competitive format in any capacity, adding a function that was touted as an improvement to competitive best of 1 play to a non-competitive format is asinine.

    The hand smoother causes most games with the same brawl deck to feel the same, as it ends up forcing the same dozen cards down your throat every game, killing the whole idea that I put 60+ unique cards in my deck to see and play with. I did not make a 100 card singleton deck to see…

    2 votes

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  3. Game exits to home screen

    Starting a few weeks ago, I've been experiencing game crashes on mobile (Android), but the app doesn't actually crash, I just get booted to the Arena home screen. If I start a new game, I can search and enter a new game. But if I exit the app and reopen it, I'll return to the game I was playing.

    This probably is debilitating and I can't play until it's fixed.

    5 votes

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  4. Osteomancer Adept not letting me forage by exiling 3 cards from my

    Osteomancer Adept wouldn't allow me to forage by exiling creature cards from my graveyard after selecting a card to try to play.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Not able to cast even with plenty of mana

    Playing colorless ugin brawl , even with plenty of mana can’t cast cards throughout multiple games , nothing on the board , graveyard or exile states cost or can’t cast effect. Please fix this bug

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Auto loss after locking the Phone screen

    Auto loss in Sealed.
    I locked my phonescreen(iOS) for about 5 seconds and after reconnecting I got sent back to the Eventpage with a loss.

    2 votes

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  7. Paradox Engine is still not banned in brawl?

    Surprised this awful card still isn't banned. Will continue posting every time I see one. It's banned in EDH for a reason. Always leads to the most uninspiring gameplay.

    2 votes

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  8. Paradox Engine is still not banned in brawl?

    Surprised this stupid card still isn't banned. Will continue posting every time I see one. It's banned in EDH for a reason. Always leads to the most uninspiring gameplay.

    2 votes

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  9. 2 votes

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  10. Card elements not loading properly

    During gameplay, about 2/3 of the games I have been playing recently are displaying with only card text, and outlines of the card frames. Card Art, backing texture, and some frame elements are not displaying correctly. See screenshot of opening hand. During gameplay, cards will sometimes load their textures for art, etc, but mostly stay as text + highlighted frames when selecting cards. Method of play: PC.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Connection problems

    Once again, today there was a problem connecting with Arena from iPhone. Once again for no reason and without warning the client loses connection during a game. Once again the problem is not with the device, which is the latest iPhone model available and does not present these connection problems when using other applications. Please try to solve this serious problem, because it makes it very difficult and problematic to continue playing Arena and massively ruins the gaming experience.

    9 votes

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  12. Fullscreen mode does not remember previous resolution

    Fullscreen does not remember previous resolution.

    In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…

    11 votes

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  13. Color Challenge stuck on resume

    I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me

    286 votes

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  14. Please for the love of god FIX YOUR SHUFFLE ALGORITHM!!!!!

    I am so sick and tired of getting all 3 of something I have 3 of in my deck but can't get 3 of something I have 25 of in my deck.🤬

    7 votes

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  15. The game disconnect, and return to the menu.

    Lately (2 weeks or so) sometimes the game disconnect in the middle of a round and returns to the title. I restart the app and its the same, i assume its a bug

    2 votes

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  16. Venerated Rotpriest does not trigger properly from spells copied by Taigam, Master Opportunist

    Steps to reproduce:
    1. Control both [[Venerated Rotpriest]] and [[Taigam, Master Opportunist]]
    2. Cast any spell (e.g. [[Defend the Rider]]’s protection mode) targeting Rotpriest as your second spell in a turn.
    3. Taigam and Rotpriest trigger off the initial cast: the opponent gets a poison counter, and the original spell is copied, exiled, and suspended as expected.
    4. THE ISSUE: At this point, the Rotpriest becomes the target of the copied spell, but does not trigger when it should! According to several magic judges I asked, this is no different than [[Leyline of Resonance]] spell copies being able to re-trigger…

    2 votes

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  17. Roping

    Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…

    3 votes

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  18. Roping

    Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…

    3 votes

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  19. daily mission didn't give any gold

    i completed a 750 gold daily mission but didn't received the gold

    6 votes

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  20. MTGArena One-time Manabase purchase: promoting deck diversity and player engagement

    One of the base issues new players face when attempting to get into MtgArena vs other forms of magic is developing a collection that allows for creativity and deckbuilding. In the standard format a large issue of this is the prohibitive number of wildcards needed to establish a manabase. Jumping into the game and needing 20+ wildcards to create a multicolored deck limits creativity and diversity. This ultimately leads to a favoritism towards mono colored decks and skews the metagame. If a new play does indeed spend a vast number of resources in order to craft a 2+ color manabase,…

    1 vote

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