MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Land ***** is a real problem
Your shuffler is biased and broken. If I hav e no lands in play, I draw no lands. If I have 18 lands in play, I will 10 more straight...and I only have 5 lands in the deck....soooo...not sure how that's happening...but yeah, it is a problem and needs to be fixed....
3 votes -
Daily Quest XP not adding to Weekly Win Rewards XP and Daily Win XP
I just won a game that completed the Daily Quest, which was worth 500 XP; the Weekly Win reward, which was worth 250 XP; and the Daily Win reward, which was worth 25 XP. After the Victory Screen it showed total XP rewards as 275 XP. However, it should have displayed 775 XP. I can't tell if I missed the 500 XP in the mastery bar or if it is just a display issue.
3 votes -
Entire 3.83 GB game download REQUIRED after crash.
Whenever the game crashes on my iPad it logs me out and requires the entire game to be downloaded again.
So annoying when you are in the middle of a limited game.
Before the latest upgrade if it crashed, you would only need to restart the app and wait for it to detect you are waiting and put you into the game you were playing, with minimal issues.
Is there anything I can do to avoid this issue?
5 votes -
Issue with cards that have "A deck can have any number of cards named *blank*"
This last update has broken all my brawl decks with Hare Apparent, Dragon's Approach, s l i m e(because its censored without the spaces for some reason) Against Humanity, and Rat Colony, stating that "This deck contains too many copies of a card" despite the fact that it is their entire gimmick.
4 votes -
Brawl not working on mobile
It’s been well over a month of Brawl fully not working in iOS. I can’t even get a game started, it just sits in “waiting for opponent”, meanwhile I can hear my opponent getting started in a game I can’t participate in.
3 votes -
Cheater Spotted: 3 mana with Mox Amber
My opponent was able to use Mox Amber to tap for 3 mana. This seems like an exploit because they were aware of it and strategizing around it. For example, Kellan here shouldn’t be able to level up all the way, but my opponent is aggressively attacking knowing they can exploit their Mox Amber for extra mana.
2 votes -
Play-in connection
While I was challenging in the play-in, I lost twice in a row in the arena due to disconnects. There were no particular issues with the internet connection.
1 vote -
freeze
Game stalled during match, does not end the match, does not allow anything.
2 votes -
Cloud Sleeve mastery pass
I bought the mastery pass and have unlocked the level 1 rewards. However the Cloud sleeve is showing locked im my collection and redirecring to the store. Ive tried revalidating assets.
3 votes -
Final Fantasy Draft Connection Issues when about to win
Hello, I was wondering if there is some way players are able to cause me to lose connection during a match. I have just played two matches on the final fantasy draft and right when i had the game board in pretty much a win state in my favor(1 or 2 turns from win) it disconnects. I am not sure what the problem is but it happened twice in a row. It is odd because my connection is great for the whole game and everywhere else and when I have the game set to win it then backs me out…
4 votes -
Waste(colorless) Mana not working on new FF cards
I use a White/Waste(colorless) mana deck, and i noticed that the Enchantment Creatures new in Final Fantasy are not tapping waste mana at all(Bahamut and Knights of the Round).It's mostly for the Planeswalker Karn, Living Legacy and the Mightstone and Weakstone Artifact.. Kinda annoying really, but it might be for other cards as well. Hope it helps, and i hope i can get my deck working after this bug is fixed. Laters.
2 votes -
Land
Never in my life of playing magic since like 1995 have I EVER had 4 land in my hand then proceeded to draw the next 6 cards being land.
Continuously.
Or never drawing land.
I couldn't possibly shuffle my decks this way if I tried.
It couldn't possibly be this hard to create a shuffle program to actually half assed randomize the cards could it?
17 votes -
Fleem
Missing Fleem from Omenpath Mastery
2 votes -
Give up the MTG Arena match (Desistir da partida MTG Arena)
MTG Arena needs to limit and penalize the number of times a player can quit a match per day or week. This seriously hinders the development of the game, the player and their goals.
O MTG Arena precisa limitar e penalizar quantas vezes o jogador pode desistir da partida por dia ou semana. Isso atrapalha demais o desenvolvimento do jogo, do jogador e de seus objetivos. (translation)
2 votes -
Mastery Pass Purchase Button Missing Omenpaths
I see no way to purchase the mastery pass for Through the Omenpaths, It is not on the mastery pass screen in the corner where I am used to seeing it, and it is as usual not in the Shop on any tab. How would I purchase the pass to get the extra rewards without at least a shop item for the pass if not the return of the mastery pass button on the mastery pass menu screen.
2 votes -
Can't play Starter Deck Duel
I've been unable to play Starter Deck Duel for a while now. It just gives me a button to go back to Home
2 votes -
Fleem
I played in the event prior to deadline, but didn't get Fleem.
2 votes -
elixir and timing rules
Just curious as to why I can't use elixir during my upkeep before draw phase, if elixir is untapped and I have the available mana why was I not given the option to use elixir after my opponent milled my library . It does not say only use as a sorcery . You guys really need to seriously look into the fundamentals of your game. I haven't been playing very long but I have found several cards or issues that go against the basic foundations of the game.
1 vote -
Cards face down in hand
On Steam / Linux I have never had any issues until today, card in my hand drawn face down. When I played it, the front doesn't load correctly and it gets stuck on the stack, even though the game engine played it correctly and I was able to get to the end of the game, the broken card stayed on the stack the whole time.
This happened two games in a row, in the first game I just ignored the face down card in my hand but in the second game I tried to play it and it turned into…
1 vote -
Tom bombadil ability not triggering
Tom Bombadil's ability doesnt trigger when Elspeth Conquers Death final chapter resolves
1 vote
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