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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10215 results found

  1. Toph, the First Metalbender Bug

    When I earthbend creatures with Toph, the First Metalbender, while Urborg, Tomb of Yawgmoth or Yavimaya, Cradle of Growth are on the battlefield, they don't get the ability to tap for mana. This shouldn't be an issue caused by layers and instead seems like a bug.

    1 vote

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  2. Weird amount of gold given and draft joined without player input

    I closed the game earlier today and when I logged back in when I got home I received a reward of 300 gold, which I noticed was odd because as far as I know there’s no way to receive exactly 300 gold. Then I noticed that some of my gems were missing and as I was investigating I noticed that I had “started” a quick draft. The prompt is for me to resume drafting but I’m not clicking it for evidence. I have no idea how this occurred or why, it’s all very strange

    1 vote

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  3. Cards that have warp can’t be cast for there warp cost with memorial vault.

    I activated memorial vault when my opponent was nearly dead and if I could have cast the red tiger mechan that I hit, I would have won. Memorial Vault says “you may play those cards this turn.” But the option to warp the red tiger didn’t exist. This cost me my 3rd loss in a premier draft.

    2 votes

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  4. Bug with anticausal vestige

    I played anticausal vestige with weftwalking in play on opponent's side. Instead of showing the menu where I could decide if I wanted it to be warped or just played, it went directly onto the battlefield. I had intended to warp it in order to trigger another card on the field next turn, but instead it decided for me. I'd like a refund for this event, as it put me on tilt.

    2 votes

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  5. Tishana's Tidebinder countering Balustrade Wurm

    I had delirium active, and attempted to cast Balustrade Wurm from my graveyard. In response, my opponent cast Tishana's Tidebinder targeting the wurm. When the trigger resolved, my balustrade wurm simply disappeared; it was not in my graveyard, in exile, or on the battlefield.

    How could the tidebinder's ability affect the wurm, which "cannot be countered"? Furthermore, why did the wurm disappear entirely? Is this a gameplay and/or visual bug?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Shuffler concerns

    My last 9 games I have had to Mulligan multiple times, and then concede when the shuffler utterly robs me of Mana. I have no idea what is wrong, but this was literally my last game in the EoE quick draft. I demand my gems back. Your shuffler has cost me 2-3 0 win events in a row and I’m absolutely sick of it.

    3 votes

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  7. Multiple game crashes during draft games - "Waiting for the Server"

    I have experienced game crashes during games today and yesterday. The cards started being unresponsive, then it cut to a black screen with "Waiting for the Server" message, then I got "kicked out" to the draft screen with the ability to start a new game. This happened at least four times and has caused game losses - twice today in a premier draft around 2:30 PM GMT+2, and twice in an EOE quick draft yesterday.

    I want a refund for the drafts.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. starcage

    Pinnacle starcage has some bugs interaction with tokens. After my opponent bounce the starcage back to my hand, my fish token enters, which should have not happen.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Unable to Cast Instant Spell

    This is an ongoing issue. I encountered a similar problem a few weeks ago with being unable to respond at instant speed with an enchantment that has flash and grants hexproof until end of turn. Now the game just wouldn't let me cast Horrid Vigor using the two lands I left available specifically for that scenario.

    FIX YOUR GAME

    3 votes

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  10. Unable to use an instant even though I had the mana available.

    I had a white instant from the most recent set that cost 1W to cast that did 5 points of damage to an attacking or blocking creature and if I showed a Dragon I would gain two life. Twice during my match I wasn't given the option to play them and it lost me the match.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Starscape Cleric Bloodthirsty Conquerer Bug

    I encountered a bug where a card called Starscape Cleric caused me to lose life every time my opponent gained life, and then a card called Bloodthirsty Conquerer caused my opponent to gain life every time I lost life.

    This became an infinite unstoppable combo which caused me to slowly die with no way to prevent it, regardless of the fact that I was sitting at 45 life prior to the combo beginning.

    This interaction is quite obviously a bug, as no sane or sensible game designer would ever include such a ridiculous mechanic in their game.

    Due to this…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Cost reduction + Phyrexian mana causes the game to think you can't cast a spell when you can

    If you have cost reducers that reduce a spell by MORE GENERIC MANA THAN IT COSTS, and the spell can also be cast using phyrexian mana(either naturally or by using something like the Defilers or Krrik), then the game will glitch and think you cannot cast the spell when you actually can and you will lose priority(if you have nothing else to do).
    You will also even lose priority on your opponent's turn if it's an instant!

    Examples:
    Temur Battlecrier x2 + Phyrexian Metamorph (generic cost reduction of 4 vs Phyrexian Metamorph cost of 3 generic and P/U)
    ANY cost…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Fae Flight didn't block opponent's spell on their creature

    I cast Fae Flight onto my opponent's creature, in response to them casting Nibelheim Aflame onto said creature. Instead of blocking opponent's spell from being able to target their creature (as I believe the Hexproof component of the spell should have worked), opponent's spell was able to target their creature and it resolved.

    3 votes

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  14. 2 votes

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  15. Incorrect rules interactions

    My Syr Vondam, Sunstar Exemplar was on the board as a 9/9, as was a bunch of other nonland permanents on both sides. My opponent killed it with a Tragic Trajectory by giving it -10/-10. As it died, Syr Vondam's ability didn't trigger. My Syr Vondam went in the graveyard and that was it. His power was "4 or greater" and it didn't let me "destroy up to one target nonland permanent".

    I've been looking at the comprehensive rules and I didn't notice anything that would suggest Syr Vondam's death trigger couldn't trigger. I saw this, but nothing else of…

    1 vote

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  16. Darval, Whose Web Protects incorrect translation

    Wrong translation of weave I use my Arena in Portuguese and during the draft a card of mine caused confusion, Darval, tever in Portuguese does not explain that it only works with the target creature turned, and in English it explains, I will Annex images, please co

    2 votes

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  17. Hades sorcerer of eld graveyard hand issue

    Bug when using the card hades sorcerer of eld on the mobile iOS app

    When you play the card, it adds all cards from your graveyard to your hand as intended - the problem is if you have a large graveyard when you use the card the screen can not visibly fit all of the cards on it and you are physically not able to use your actual hand or scroll left and right on your new massive hand and hence not able to use any of you “in hand” cards as the row of cards is too large -…

    2 votes

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  18. Sorcerous Spyglass

    Sorcerous Spyglass Isn’t stopping triggered abilities of named cards in alchemy. Unless I’m misunderstanding how the card works. I named Dazzling Angel and every new creature entering triggered the player to gain life still.. i also named a second card with another Sorcerous Spyglass (the creature that makes a 1/1 lifelink cat each time they gain life) and it still happened as well. I thought mana abilities were ones triggered when you used mana/tap to make it happen?

    1 vote

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  19. Summon: G.F. Ifrit vs Tiered bug

    When the 3rd chapter of Summon: G.F. Ifrit was triggered, I saw one floating mana in my mana pool.
    Since I had 5 lands on the battlefield, I should have had 6 mana available, but unfortunately I was not able to cast the 3rd Tiered option (8 damage) of Thunder Magic. The client (Mac) didn’t allow me to select that 3rd option.

    Could you please fix that, and refund the draft (which I lost because of not being able to kill a 6/6 dino).

    1 vote

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  20. Hexproof intended interaction?

    I played a standard event and my opponent casted "Seam Rip". When he casted the spell i had one creature on the board. But he didn't chose it jet. As an answer to his spell i played "Snakeskin Veil" which gives my creature +1 / +1 and Hexproof till the end of turn. My creature got the buff and his card entered the battlefield and he choose my creature as target and it got exiled as a result of it.
    If this interaction is intended, how does hexproof exactly work if my creature can still be a target of spells?

    1 vote

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