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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3309 results found

  1. Bug - Can't play since just before 5:00 PM EST

    Since my draft failed around 17:00 EST, I have not been able to have a match.
    The client freezes at the opponents hand selection, without showing me my card selections.
    This has happened 3 time since 16:45 pm, and add the draft that I lost my admission to.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Final Fantasy Quickdraft Error

    I was trying to run through a Final Fantasy Quickdraft, but I the matches I load into don't present starting cards, and I can't exit. I don't want to take a loss for this match I can't play.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  3. [bug] You cannot identify the original ability that caused Firebender Ascension to trigger

    When the triggered abilities of Firebender Ascension are placed on the stack, it is impossible to determine which original ability caused each individual trigger.

    Steps to reproduce

    • Have the setting enabled that allows you to choose the order in which triggered abilities are put onto the stack.
    • Control multiple creatures that have abilities which trigger when they attack, along with Firebender Ascension.
    • Attack with those creatures.
    • Put the creatures’ attack-triggered abilities onto the stack.
    • A screen opens allowing you to choose the order in which the Firebender Ascension triggers—triggered by those creatures’ abilities triggering—are put onto the stack.

    At this…

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. companion pet not showing

    pets not showing.

    my pets are not apearing since last patch

    5 votes

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  5. Phase Out and Exile

    As late as 10 months ago, phasing out a creature to which Sheltered by Ghosts was attached sent the card exiled by Sheltered by Ghosts to permanent exile. Now the exiled card remains under Sheltered by Ghosts. Is this correct?

    (I copied over my screenshot.)

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Completely and utterly dumb alchemy archetypes

    Alchemy is currently riddled with a completely unfun and pointless card combination that is completely spoiling the experience.

    Specifically omnisicience/acquitic sublety decks could be played by anyone including a lobotomized Guinea pig. This is the successor of the equally stupid Kona/omniscience deck. What is most incredible is how lazy card design needs to be to go from nerfing Kona cause the deck was unfun and oppressive, to releasing yet another omniscience delivery method (arguably a better one) in the EXPANSION IMMEDIATELY AFTER THAT.

    You guys really do not give a **** about what players think (see for example bloodthirsty conqueror…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Crash QuickDraft - Black cards with no text

    Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
    I play on windows. Didn't do anything special, just paid my 5k gold.
    I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
    I would like to be refunded please

    5 votes

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  8. Black screen when trying to access my account

    Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.

    I already tried everything that is suggested. Even tried it on different devices.

    What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.

    Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue,…

    3 votes

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  9. deck type

    Can't change deck type in deck details screen. The deck type list keeps behind other interface layers and cannot be selected, makes impossible to change the deck type.

    6 votes

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  10. Black screen when opening arena

    MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen

    5 votes

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  11. 6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Ban Kona in BO1

    Not playing Standard or spending money on Arena until Kona is banned.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. evoke

    There is a problem with evoking an elemental incarnation for a cost that does not trigger its abilities.
    First of all, it is possible to do so if one has, as an example, 1 plains and 1 swamp, and want to cast it anyhow (maybe to trigger entering the battlefield or death effects).
    However, in the case one has 1 plains, 2 swamps, and want to evoke it for w/b instead of bb, then it is not possible.
    This is a gameplay issue, since one might want to cast undying malice on emptiness before it dies to return it to…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Bug in cards

    When u cast Kavaero, Mind-Bitten and it enters as a copy of Bringer of the Last Gift players sacfirice createure but they shouldnt, coz it says IF U CAST BRINGER OF THE LAST GIFT and opponent DIDNT CAST BRINGER OF THE LAST GIFT but he casted KAVAERO. EXPLAIN!

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. (iOS) Cannot leave Deck Details view, forced to discard changes when editing deck

    I see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.

    Steps to reproduce:
    1. Open any deck
    2. Remove at least one card from the deck
    3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
    4. Try to go back to the Deck Builder screen by tapping the back arrow button

    Behavior:
    1. It registers as…

    6 votes

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  16. Dark patterns. Forcing us to events in game menus.

    Feedback for WOTC.

    1. The ability to give feedback is extremely polluted, by your design. Do you believe this is good for your customers to not be able to report players easily for stalling? And leaving feedback for you to improve?

    2. You have changed the in game menus so that instead of being able to play Standard, Alchemy games etc you are priming me for the events I have 0 interest in. This is a dark design pattern and a manipulation trick that is toxic. I do not want to have to press esc just to get into the menu I…

    3 votes

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  17. missões diárias

    não aparecem as missões diária de 500 de ouro para mim e eu não estou recebendo o ouro, quando abro a interface as missões estão ocultas e depois de jogar uma partida aparece que a missão está carregando x horas para aparecer no próximo dia. Já desinstalei e instalei novamente mais de uma vez, tenho todos os tutoriais cumpridos e isto está prejudicando minha conta. só consigo pegar os ouros das vitórias diárias

    1 vote

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  18. Tutorial Fairy Reappearing Every Return to Login

    It's quite simple. After the last 1 or 2 updates, I now get to hear the lovely voice actor of the Tutorial Fairy, repetitively. Please don't make me hate her.
    Any time I return to the menu, she comes back with her grand 'ol antics again!
    Please.
    It's nearly Xmas.
    How do I, "turn it off and back on again"?
    To quote one of Bruce Willis' famous female costars...
    "PLAYS HALP!"

    ...for the love of all that is UNholy.

    I thank you,
    -Kayla

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Festive Feast in Japanese demands treasure

    The Japanese translation for the conditions of one of the Winter Achievements, Festive Feast, is incorrect.

    The English text reads: “Sacrifice 45 food tokens over any number of games.”
    The Japanese text reads: “宝物・トークンを合計45個生け贄に捧げる。”
    The correct Japanese text should be: “食物・トークンを合計45個生け贄に捧げる。”

    5 votes

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  20. Bug report: turtels forever

    Bug report: Turtles Forever says "search your library and/or outside the game". However, when I cast Turtles Forever during a draft, I can only chose either library or outside but I cannot chose to search both.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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